Just as air, one cannot hijack KM As Knowledge, and 'management' of it, is not the turf of any one discipline, I view the reported hijacking of KM by Management Consultants rather as un unbalance due to other disciplines not contributing enough to KM. Some say ICT hijacked KM. Others say HRM should hijack KM. In truth I believe each discipline has contributions to offer and collaboration between these disciplines would make true KM possible.
Paul L. Jansen Ph.D., MBA
Read & Sign www.eqnomy.tk
Nik Zafri's Response
Yes Paul, I couldn't agree with you better...there appear to be many claims from Management Consultants cum Auditors such as 'the then' AA and their consulting counterpart and many more about championing the issue of KM - and perhaps using KM as a platform to intergrate all the previous MBO, TQM, ISO, Financial Tools, ICT, Corporate Governance, HRM etc. etc. into one roof (which is quite impossible to do) till everything went lost into limbo?
To me as I said ICT is just making the defined business core process (HR, R &D, Marketing, Sales, Operation, Procurement, Inspection, QA/Safety/EMS, Delivery, Storage etc.) a lot faster. Remember the word KNOWLEDGE-BASED...thus knowledge here I think refers to experience, skills/competencies, education/academic and the ability to customize all those to the organizational needs - bottom line - profit - it will always go back to the original purpose...what's in it for the organization?
e.g. what's ERP/MRP without basing itself to a properly defined core process? Or better, what is 'e-enabling' for if not e-enabling a process or chain of processes. What's Data-Mining, SAP Solutions - what kind of datum, what kind of solutions - again, we talked about win-win situation - the solution should spell customization to the organizational needs - not ICT customizing organization to their needs. The datum and solution should spell analysis and the analysis should spell money/budget/forecast/finance and of course...what is the next action? or better..what's our branding?
Looking back into the macro - what's knowledge-based economy without a knowledge-based management? One is the father, the latter is the son but the son badly needs to be well-groomed first...not to be a jack of all trades which the son couldn't achieve...what if the son failed to comply with 'the too high expectations' from the father?