Today, Knowledge Management today are not limited merely to : (A) 'knowing' or 'reading lots of books/scholarly articles' or (B) data mining, analysis, decision making, preventive actions, or (C) some Human Resources Management issue or (D) some ICT issue. Knowledge Management is about putting your knowledge, skills and competency into practice and most important IT WORKS! For you and your company or your business (Nik Zafri)

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Email: nikzafri@yahoo.com, nikzafri@gmail.com

Kelantanese, Alumni of Sultan Ismail College Kelantan (SICA), Diploma (Management), IT Competency Cert, Certified Written English Professional US. Has participated in many seminars/conferences (local/ international) in the capacity of trainer/lecturer and participant.

Affiliations :- Council Member of Gerson Lehrman Group NY, Institute of Quality Malaysia, Malaysian Institute of Management, Malaysian Occupational Safety and Health Professionals Association, Auditor ISO 9000 IRCAUK, Auditor OHSAS 18000 (SIRIM and STS) /EMS ISO 14000:2004 and Construction Quality Assessment System (CONQUAS, CIDB (Now BCA) Singapore),

* Possesses 26 years of experience/hands-on in the multi-modern management & technical disciplines (systems & methodologies) such as Knowledge Management (Hi-Impact Management/ICT Solutions), Quality (TQM/ISO), Safety Health Environment, Civil & Building (Construction), Manufacturing, Motivation & Team Building, HR, Marketing/Branding, Business Process Reengineering, Economy/Stock Market, Contracts/Project Management, Finance & Banking, etc. He was employed to international bluechips involving in national/international megaprojects such as Balfour Beatty Construction/Knight Piesold & Partners UK, MMI Insurance Group Australia, Hazama Corporation (Hazamagumi) Japan (with Mitsubishi Corporation, JA Jones US, MMCE and Ho-Hup) and Sunway Construction Berhad (The Sunway Group of Companies). Among major projects undertaken : Pergau Hydro Electric Project, KLCC Petronas Twin Towers, LRT Tunnelling, KLIA, Petronas Refineries Melaka, Putrajaya Government Complex, Sistem Lingkaran Lebuhraya Kajang (SILK), Mex Highway, KLIA1, KLIA2 etc. Once serviced SMPD Management Consultants as Associate Consultant cum Lecturer for Diploma in Management, Institute of Supervisory Management UK/SMPD JV. Currently – Associate/Visiting Consultants/Facilitators, Advisors for leading consulting firms (local and international) including project management. To name a few – Noma SWO Consult, Amiosh Resources, Timur West Consultant Sdn. Bhd., TIJ Consultants Group (Malaysia and Singapore) and many others.

* Ex-Resident Weekly Columnist of Utusan Malaysia (1995-1998) and have produced more than 100 articles related to ISO-9000– Management System and Documentation Models, TQM Strategic Management, Occupational Safety and Health (now OHSAS 18000) and Environmental Management Systems ISO 14000. His write-ups/experience has assisted many students/researchers alike in module developments based on competency or academics and completion of many theses. Once commended by the then Chief Secretary to the Government of Malaysia for his diligence in promoting and training the civil services (government sector) based on “Total Quality Management and Quality Management System ISO-9000 in Malaysian Civil Service – Paradigm Shift Scalar for Assessment System”

Among Nik Zafri’s clients : Adabi Consumer Industries Sdn. Bhd, (MRP II, Accounts/Credit Control) The HQ of Royal Customs and Excise Malaysia (ISO 9000), Veterinary Services Dept. Negeri Sembilan (ISO 9000), The Institution of Engineers Malaysia (Aspects of Project Management – KLCC construction), Corporate HQ of RHB (Peter Drucker's MBO/KRA), NEC Semiconductor - Klang Selangor (Productivity Management), Prime Minister’s Department Malaysia (ISO 9000), State Secretarial Office Negeri Sembilan (ISO 9000), Hidrological Department KL (ISO 9000), Asahi Kluang Johor(System Audit, Management/Supervisory Development), Tunku Mahmood (2) Primary School Kluang Johor (ISO 9000), Consortium PANZANA (HSSE 3rd Party Audit), Lecturer for Information Technology Training Centre (ITTC) – Authorised Training Center (ATC) – University of Technology Malaysia (UTM) Kluang Branch Johor, Kluang General Hospital Johor (Management/Supervision Development, Office Technology/Administration, ISO 9000 & Construction Management), Kahang Timur Secondary School Johor (ISO 9000), Sultan Abdul Jalil Secondary School Kluang Johor (Islamic Motivation and Team Building), Guocera Tiles Industries Kluang Johor (EMS ISO 14000), MNE Construction (M) Sdn. Bhd. Kota Tinggi Johor (ISO 9000 – Construction), UITM Shah Alam Selangor (Knowledge Management/Knowledge Based Economy /TQM), Telesystem Electronics/Digico Cable(ODM/OEM for Astro – ISO 9000), Sungai Long Industries Sdn. Bhd. (Bina Puri Group) - ISO 9000 Construction), Secura Security Printing Sdn. Bhd,(ISO 9000 – Security Printing) ROTOL AMS Bumi Sdn. Bhd & ROTOL Architectural Services Sdn. Bhd. (ROTOL Group) – ISO 9000 –Architecture, Bond M & E (KL) Sdn. Bhd. (ISO 9000 – Construction/M & E), Skyline Telco (M) Sdn. Bhd. (Knowledge Management),Technochase Sdn. Bhd JB (ISO 9000 – Construction), Institut Kefahaman Islam Malaysia (IKIM – ISO 9000 & Internal Audit Refresher), Shinryo/Steamline Consortium (Petronas/OGP Power Co-Generation Plant Melaka – Construction Management and Safety, Health, Environment), Hospital Universiti Kebangsaan Malaysia (Negotiation Skills), Association for Retired Intelligence Operatives of Malaysia (Cyber Security – Arpa/NSFUsenet, Cobit, Till, ISO/IEC ISMS 27000 for Law/Enforcement/Military), T.Yamaichi Corp. (M) Sdn. Bhd. (EMS ISO 14000) LSB Manufacturing Solutions Sdn. Bhd., (Lean Scoreboard (including a full development of System-Software-Application - MSC Malaysia & Six Sigma) PJZ Marine Services Sdn. Bhd., (Safety Management Systems and Internal Audit based on International Marine Organization Standards) UNITAR/UNTEC (Degree in Accountacy – Career Path/Roadmap) Cobrain Holdings Sdn. Bhd.(Managing Construction Safety & Health), Speaker for International Finance & Management Strategy (Closed Conference), Pembinaan Jaya Zira Sdn. Bhd. (ISO 9001:2008-Internal Audit for Construction Industry & Overview of version 2015), Straits Consulting Engineers Sdn. Bhd. (Full Integrated Management System – ISO 9000, OHSAS 1800 and EMS ISO 14000 for Civl/Structural/Geotechnical Consulting), Malaysia Management & Science University (MSU – (Managing Business in an Organization), Innoseven Sdn. Bhd. (KVMRT Line 1 MSPR8 – Awareness and Internal Audit (Construction), ISO 9001:2008 and 2015 overview for the Construction Industry), Kemakmuran Sdn. Bhd. (KVMRT Line 1 - Signages/Wayfinding - Project Quality Plan and Construction Method Statement ), Amiosh Resources - (1) Lembaga Tabung Haji - Flood ERP (2) WNA Consultants - DID/JPS -Flood Risk Assessment and Management Plan - Prelim, Conceptual Design, Interim and Final Report etc. (3) Tunnel Fire Safety - Fire Risk Assessment Report - Design Fire Scenario), Safety, Health and Environmental Management Plans leading construction/property companies/corporations in Malaysia. Timur West Consulting (1) Business Methodology and System (2) Information Security Management Systems (ISMS) ISO/IEC 27001:2013 for Majlis Bandaraya Petaling Jaya ISMS/Audit/Risk/ITP Technical Team

* Has appeared for 10 consecutive series in “Good Morning Malaysia RTM TV1’ Corporate Talk Segment discussing on ISO 9000/14000 in various industries. For ICT, his inputs garnered from his expertise have successfully led to development of work-process e-enabling systems in the environments of intranet, portal and interactive web design especially for the construction and manufacturing. Some of the end products have won various competitions of innovativeness, quality, continual-improvements and construction industry award at national level. He has also in advisory capacity – involved in development and moderation of websites, portals and e-profiles for mainly corporate and private sectors, public figures etc. He is also one of the recipients for MOSTE Innovation for RFID use in Electronic Toll Collection in Malaysia.

Note :



Monday, June 09, 2008

The Star Global Malaysians Forum - Posted: 02 June 2007 at 3:21pm

I always ponder on this subject since I was a kid – perhaps influence from sci-fi stories. Will we be seeing building designs of the future be different or with the sophisticated looks? Or perhaps getting taller and taller?

As I entered the 90s, yes, I have seen some futuristic developments as I expected when I was a child. But do you think, the building will be taller and taller in the future?

I don’t think so. Of course, once people become really economic-conscious, this skyscrapers would no longer be built as you don’t have proper justifications in terms of economy. Just visit any skyscraper in the world today - look at the ‘small’ office spaces as you go further up? And look at the rental price?

But if you all ask me, will digital age encounter higher evolution as time goes by? My answer would be a big ‘YES” and to evolutionize the digital age, you do not need to build high buildings, right?

You can just ‘go anywhere’ to find :

a) ‘wi-fi’ and ‘wi-max’ – a very rapid evolution of broadband which started from leased line which started from ‘dial-up’

b) ‘3G’ facilities – a very rapid evolution of GPRS, Bluetooth which started from WAP.

then you’ll get connected to the world - and these technologies are getting better and better as I speak now!

Now why would people build tall buildings on the first place? If you study carefully, the typical claims would be :

a. to denote some kind of success and glory via ‘monuments’,

b. plus (ironically) also an indication of the lifestyle of rich and famous, the taller the penthouse or CEO’s office suite be, the ‘taller’ the ‘success level’ would be

So, do you think, this philosophy will still be valid in the future? (Maybe now) I think what we’re facing now is part of the new industrial revolution (we’re still in the learning stage) and soon when quality genuinely takes its place, we would be concentrating to building a more secured, stronger + environmental friendly superstructures – green buildings (not necessarily high)

Now how would I know this? I see ‘signs are happening now’. I noticed that some true rich men coincidentally related to the digital business – surprisingly prefers lower buildings with good surroundings - just look at Google, Yahoo offices and even Microsoft building in Richmond. Now these firms are more into evolutionizing digital technology rather than making skyscrapers to denote their success.

Now the following are what I foresee (not Nostradamaus-oriented) :

a) The current skyscrapers will stay the way they are but new ones will no longer be built,

b) Even if there are new buildings to be built, the focus would be on reliability, strength, longer life-cycle and especially environmental friendly elements – in simple terms – GENUINE sustainable development,

c) Digital technology race and evolution will come to a total halt one day (but not as soon as skyscrapers) and we would still be maintaining what we have – possibly try to go back to the basics as much as we can.
Response from flick068-Posted: 02 June 2007 at 4:34pm

I think you're not very far off in your Nostradamaus-oriented predictions. The current movement is towards green and sustainable buildings rather than glorified monuments. Although glorified monuments seems to be de rigueur in developing nations eg India & China. For eg, just read in today's paper a billionaire in India building a 60-storey palace with helipad, health club, etc for his business/office and home, just 'coz he can! If you've got it, flaunt it type of mentality I suppose. And look at all the one-upman-ship happening around in Shanghai, Taiwan, Malaysia included on who builds the tallest, longest, biggest building... (how about a building that works and not crack or leak would be better don't you think?)

Once people realise about scarcity of resources and the need for sustainability then the buildings will follow. In some ways the developed nations are getting there because they are the first to feel the effect, in a way.

Also, with the digital movement, it will change the way people work. Perhaps more people will work from home and there won't be need for massive office buildings - although i think this is much further away in the future.... i don't think human bosses have the necessary skills to manage staff remotely (another whole different discussion on human bosses' skills....)
Nik Zafri's Response : Posted: 08 June 2007 at 2:46pm

Hi flick, thanks for seconding. The more I look into this matter, the more I see few things :

a. We have to learn the hard way - that is when the environmental factors started to deteriorate profusely, only then, people will understand that how important to safeguard nature in order not to destroy the future of their very own future generation. (many countries started out where we started. Some realized fast and drew the line to block the 'madness of unsustainable development' plus restarted trees planting but some countries were left very far behind and awaiting destruction - as a result of their own past guilts)

b. The (a) factor is very much related to serious need for attitude change - ignorance, talking hypotheses/dissertation (talk the walk), no follow-up action taken, waiting for something to happen first (reactive and corrective or firefighting attitudes) etc.etc.

Indeed ICT evolution should be channelled towards educating the people proactively!

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