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NIK ZAFRI BIN ABDUL MAJID, CONSULTANT/TRAINER
Email: nikzafri@yahoo.com, nikzafri@gmail.com
http://www.nikzafri.blogspot.my

Kelantanese, Alumni of Sultan Ismail College Kelantan (SICA), Diploma (Management), IT Competency Cert, Certified Written English Professional US. Has participated in many seminars/conferences (local/ international) in the capacity of trainer/lecturer and participant.

Affiliations :- Council Member of Gerson Lehrman Group NY, Institute of Quality Malaysia, Malaysian Institute of Management, Malaysian Occupational Safety and Health Professionals Association, Auditor ISO 9000 IRCAUK, Auditor OHSAS 18000 (SIRIM and STS) /EMS ISO 14000:2004 and Construction Quality Assessment System (CONQUAS, CIDB (Now BCA) Singapore),

* Possesses 26 years of experience/hands-on in the multi-modern management & technical disciplines (systems & methodologies) such as Knowledge Management (Hi-Impact Management/ICT Solutions), Quality (TQM/ISO), Safety Health Environment, Civil & Building (Construction), Manufacturing, Motivation & Team Building, HR, Marketing/Branding, Business Process Reengineering, Economy/Stock Market, Contracts/Project Management, Finance & Banking, etc. He was employed to international bluechips involving in national/international megaprojects such as Balfour Beatty Construction/Knight Piesold & Partners UK, MMI Insurance Group Australia, Hazama Corporation (Hazamagumi) Japan (with Mitsubishi Corporation, JA Jones US, MMCE and Ho-Hup) and Sunway Construction Berhad (The Sunway Group of Companies). Among major projects undertaken : Pergau Hydro Electric Project, KLCC Petronas Twin Towers, LRT Tunnelling, KLIA, Petronas Refineries Melaka, Putrajaya Government Complex, Sistem Lingkaran Lebuhraya Kajang (SILK), Mex Highway, KLIA1, KLIA2 etc. Once serviced SMPD Management Consultants as Associate Consultant cum Lecturer for Diploma in Management, Institute of Supervisory Management UK/SMPD JV. Currently – Associate/Visiting Consultants/Facilitators, Advisors for leading consulting firms (local and international) including project management. To name a few – Noma SWO Consult, Amiosh Resources, Timur West Consultant Sdn. Bhd., TIJ Consultants Group (Malaysia and Singapore) and many others.

* Ex-Resident Weekly Columnist of Utusan Malaysia (1995-1998) and have produced more than 100 articles related to ISO-9000– Management System and Documentation Models, TQM Strategic Management, Occupational Safety and Health (now OHSAS 18000) and Environmental Management Systems ISO 14000. His write-ups/experience has assisted many students/researchers alike in module developments based on competency or academics and completion of many theses. Once commended by the then Chief Secretary to the Government of Malaysia for his diligence in promoting and training the civil services (government sector) based on “Total Quality Management and Quality Management System ISO-9000 in Malaysian Civil Service – Paradigm Shift Scalar for Assessment System”

Among Nik Zafri’s clients : Adabi Consumer Industries Sdn. Bhd, (MRP II, Accounts/Credit Control) The HQ of Royal Customs and Excise Malaysia (ISO 9000), Veterinary Services Dept. Negeri Sembilan (ISO 9000), The Institution of Engineers Malaysia (Aspects of Project Management – KLCC construction), Corporate HQ of RHB (Peter Drucker's MBO/KRA), NEC Semiconductor - Klang Selangor (Productivity Management), Prime Minister’s Department Malaysia (ISO 9000), State Secretarial Office Negeri Sembilan (ISO 9000), Hidrological Department KL (ISO 9000), Asahi Kluang Johor(System Audit, Management/Supervisory Development), Tunku Mahmood (2) Primary School Kluang Johor (ISO 9000), Consortium PANZANA (HSSE 3rd Party Audit), Lecturer for Information Technology Training Centre (ITTC) – Authorised Training Center (ATC) – University of Technology Malaysia (UTM) Kluang Branch Johor, Kluang General Hospital Johor (Management/Supervision Development, Office Technology/Administration, ISO 9000 & Construction Management), Kahang Timur Secondary School Johor (ISO 9000), Sultan Abdul Jalil Secondary School Kluang Johor (Islamic Motivation and Team Building), Guocera Tiles Industries Kluang Johor (EMS ISO 14000), MNE Construction (M) Sdn. Bhd. Kota Tinggi Johor (ISO 9000 – Construction), UITM Shah Alam Selangor (Knowledge Management/Knowledge Based Economy /TQM), Telesystem Electronics/Digico Cable(ODM/OEM for Astro – ISO 9000), Sungai Long Industries Sdn. Bhd. (Bina Puri Group) - ISO 9000 Construction), Secura Security Printing Sdn. Bhd,(ISO 9000 – Security Printing) ROTOL AMS Bumi Sdn. Bhd & ROTOL Architectural Services Sdn. Bhd. (ROTOL Group) – ISO 9000 –Architecture, Bond M & E (KL) Sdn. Bhd. (ISO 9000 – Construction/M & E), Skyline Telco (M) Sdn. Bhd. (Knowledge Management),Technochase Sdn. Bhd JB (ISO 9000 – Construction), Institut Kefahaman Islam Malaysia (IKIM – ISO 9000 & Internal Audit Refresher), Shinryo/Steamline Consortium (Petronas/OGP Power Co-Generation Plant Melaka – Construction Management and Safety, Health, Environment), Hospital Universiti Kebangsaan Malaysia (Negotiation Skills), Association for Retired Intelligence Operatives of Malaysia (Cyber Security – Arpa/NSFUsenet, Cobit, Till, ISO/IEC ISMS 27000 for Law/Enforcement/Military), T.Yamaichi Corp. (M) Sdn. Bhd. (EMS ISO 14000) LSB Manufacturing Solutions Sdn. Bhd., (Lean Scoreboard (including a full development of System-Software-Application - MSC Malaysia & Six Sigma) PJZ Marine Services Sdn. Bhd., (Safety Management Systems and Internal Audit based on International Marine Organization Standards) UNITAR/UNTEC (Degree in Accountacy – Career Path/Roadmap) Cobrain Holdings Sdn. Bhd.(Managing Construction Safety & Health), Speaker for International Finance & Management Strategy (Closed Conference), Pembinaan Jaya Zira Sdn. Bhd. (ISO 9001:2008-Internal Audit for Construction Industry & Overview of version 2015), Straits Consulting Engineers Sdn. Bhd. (Full Integrated Management System – ISO 9000, OHSAS 1800 and EMS ISO 14000 for Civl/Structural/Geotechnical Consulting), Malaysia Management & Science University (MSU – (Managing Business in an Organization), Innoseven Sdn. Bhd. (KVMRT Line 1 MSPR8 – Awareness and Internal Audit (Construction), ISO 9001:2008 and 2015 overview for the Construction Industry), Kemakmuran Sdn. Bhd. (KVMRT Line 1 - Signages/Wayfinding - Project Quality Plan and Construction Method Statement ), Amiosh Resources - (1) Lembaga Tabung Haji - Flood ERP (2) WNA Consultants - DID/JPS -Flood Risk Assessment and Management Plan - Prelim, Conceptual Design, Interim and Final Report etc. (3) Tunnel Fire Safety - Fire Risk Assessment Report - Design Fire Scenario), Safety, Health and Environmental Management Plans leading construction/property companies/corporations in Malaysia. Timur West Consulting (1) Business Methodology and System (2) Information Security Management Systems (ISMS) ISO/IEC 27001:2013 for Majlis Bandaraya Petaling Jaya ISMS/Audit/Risk/ITP Technical Team

* Has appeared for 10 consecutive series in “Good Morning Malaysia RTM TV1’ Corporate Talk Segment discussing on ISO 9000/14000 in various industries. For ICT, his inputs garnered from his expertise have successfully led to development of work-process e-enabling systems in the environments of intranet, portal and interactive web design especially for the construction and manufacturing. Some of the end products have won various competitions of innovativeness, quality, continual-improvements and construction industry award at national level. He has also in advisory capacity – involved in development and moderation of websites, portals and e-profiles for mainly corporate and private sectors, public figures etc. He is also one of the recipients for MOSTE Innovation for RFID use in Electronic Toll Collection in Malaysia



Risk Based Thinking ISO 9001:2015

(The answers provided are not to be deemed as solutions but basic guidelines, please contact me for further details of consultancy and training)

Q : Do I issue NCR for Risk Identification/Assessment? (i.e. HIRARC)

A : Risk Identification/Asessment and even HIRARC itself is an assessment NOT an audit/inspection. Please do not confuse the two. When we talk about risk, the word "proactive" must always come into the picture. Risk Based Thinking in the new ISO 9001:2015 is previously known as "Preventive Action" but spoken in a wider sense.

If you are using HIRARC, then there are "marks" to denote severity and likelihood of the risk being identified. You can note suggestion or instruction for improvement based on your findings and discuss in your Management Review.

Q : I am a newbie in Risk Management, where to start on Risk Based Thinking during upgrading from the old version?

A: ISO 9001:2015 do not make it "a must" to have a full risk management. Unless it's already part of your core business process (especially planning), e.g. using HIRARC, then that's different. Look at your core business process and identify/ brainstorm the possible risk associated with every process where applicable. Using the Risk Register would be a good idea.

The reason why "Risk Based Thinking" is introduced into ISO 9001:2015 is because to reduce non-conformance and customer complaints, to justify clearly (substantiated with evidence) the Department/Unit Objectives, KPI/KRA, Balance Scorecard etc. (not simply pick up a figure from 'the sky')

Note :


TO SEE ALL ARTICLES

ON THE"LABEL" SECTION BELOW (RIGHT SIDE COLUMN), YOU CAN CLICK ON ANY TAG - TO READ ALL ARTICLES ACCORDING TO ITS CATEGORY (E.G. LABEL : CONSTRUCTION) OR GO TO THE VERY END OF THIS BLOG AND CLICK "Older Posts"

Tuesday, June 10, 2008

Posted: 04 November 2007 at 3:54pm - The STAR Global Malaysians Forum - hread "Moment Silence"

I was asked by one forumer on 'one post' here in Global Malaysians that read :

nikzafri wrote:

Foo and everyone.I do not know if you people believe in the universal
or cosmic power that talks about laws of attraction. It is the one 'moment in time'
when you give to the needies or being good samaritans, and for some reason,
you 'overlook' the thought of getting something back in return but quoting Foo
- "done in good faith and humanity"In most cases, you WILL get something back
(some sort like a 'reward' for good deeds - provided that you're not hoping for
something in return).

Has it ever occur to you that why do philantropists making good habits to give 1/2 or 1/4 of their wealth for good causes? Oooo..some people told me, it's because to avoid tax. But try to think for a while if you are to become very very rich and you've got everything in the world that you've ever wished for, what else is there to do with the balance? Keep it to yourself? 'm sure you all know who Bill Gates is. He was the President of Microsoft once and he got so bored sitting up there and went down 'demoting' himself to become the Marketing man and start pushing Microsoft's marketing.

Then he somehow felt that it's time to pass over to new breed and blood and now he's in his very own foundation..doing what? Becoming more generous and generous.I recalled talking to Gerard Lee about this matter but in the economics perspective -
i.e. Liquidity in the long run. But not so many people has this kind of 'faith'
(even if they do..they can't stand the pressure too long)...most of them are impatient...when they give something, they do want something back in return and fast!

Someone very wise told me the following words: "If you are too obsessed in chasing for richness, you cannot define yourself as working hard, but you are; in fact; greedy. Just stop the chasing for a while and you'll see, the richness will come to seek you."

"There's no such thing as a "Perfect Human Being"....when you try to be too perfect & cannot afford to make any mistakes, you're killing yourself or worse commit suicide..but if you can afford to make mistakes and learn from them - that's what being human is all about..not a perfect human but human."

Another ruling on the laws of attraction states that instead you're focussing your inner powers so much to weaken certain people in order to 'take over' their position, you are actually making them more powerful and usually you'll loose in the end. On the other hand, you should focus and telling yourself these positive vibes- "I can do it..I can do it...I can do it...I will succeed, I will succeed, I will succeed" or if you want take him/her to become your idol, you can tell yourself "He's/She's a normal human being, he/she has brains, he/she works hard....So do I"Something for you all to think about.

Cheers (I'm off to work again)
--------------------------------------

The questions are about to know more about Laws of Attraction - among others:

1) Logical or not logical?
2) How it is actually done?
3) Would I be successful?

And I have great respect for the forumer because he/she (?) said :

"Criticize me if you have to! I can take it!" So here goes..

I need to tell this forumer (hereinafter referred to as "You" :-)) that I myself is not an expert or 'authority' in this field but I can share few tips :

(but alas, for personal reasons, I can't tell you or guarantee success or have I been successful in practising this?Otherwise a lot of people will take my words as gospel)

My answers will be based on few books that I've read from renowned authors such as:

a. Victor Norman Peale
b. Jose Silva
c. Napoleon Hill
d. Wallace D. Wattles
e. Joe Vitale

If you have read any of these books or similar to them, you will know that the first
golden rule of practising Law of Attraction (as they call it today or any other equivalent terms used) is :

a. Cast away your doubts - Believe - in other words - Have faith.

Thus when you asked in your 3rd question :"Will it be succesful?" - Then I would deem that you have broken to first rule by being doubtful? :-)

(inquisitiveness? curiosity? you said? Nay..they are totally different - in spelling and in meaning..inquisitiveness is usually being expressed by a practitioner/believer but he/she wanted to continually improve his/hertechniques) - no offend :-)

Coming back to the first question.

b. Is it logical or not logical.

My answer would be :

The decision of whether it is logic or non-logic is made by you and you alone - not me or not the authors. It is really up to you to reject or accept.

But you asked : Logic or Not Logic...Again the question represents :doubt.

A popular management phrase :

"People will reject something that they don't understand" which is to be simply interpreted as "Rejection to CHANGE!"

(Remember when many ancient scientists been considered magicians and eventually punished unfairly because people at that time REJECT things that they do not understand - luckily I don't live in this era! :-) )

Thus, if you are a teacher, do you find it difficult to explain or to educate the students once they have the REJECTION* attitude/mindset 'built-in'..

I'm sure and really hope - you're not one of them. (*Ignorance/Just Don't want or don't wish to understand or afraid of the consequences) Less but not least,

c) "How is it done?"

My question back to you? Have you actually read any of the books? :-)

How come you're asking me back the questions when you said you have actually READ one of the books I mentioned above? Really?

Now, after you have read my views on your questions, you can now read the non-intellectual tips once you have considered seriously what I've said above. All positive inputs are meant only for positive ouputs.

(Yeah I know people might misunderstood and argue on the typical fomula Positive + Positive but I'm not referring to 3 M (Maths or Marriage or Magnetic Field)..I'm talking about 'karma' or 'what goes around comes around' or whatever you want to call it)

I use to tell my friends all the time :

"If you pose someone a stupid question, (it is likely that) you'll get a stupid answer"

"The mirror doesn't lie to you, it's you who are lying to the mirror"

If you read back the original thread posted here, I was talking about being generous once you're rich. This statement; if not properly understood; might be seen as 'self-imposement of 'self created strict law' that you MUST forced/coerced) give in order to make LOA works! (hahaha..you're DEAD wrong!)

If you think that being generous will make you reap rewards, think again!

(In another perspective, you are teaching 'the man upstairs' of his job...when he already know what his job is...it's you who do not understand..you are providing your own terms and conditions that is "If I give I must get something back" who you're foolin?)

If I am him, I would say to you "You dare to teach me!!" :-) )

a) It is not really being generous when you start lying to yourself - means that
'you are asking/hoping something in return for something you give?" which makes you to a certain degree - an 'insincere' person? Again another golden rule broken.

b) you are creating another 'false rule yourself' about YOU MUST BE GENEROUS when you're practising Laws of Attraction (LOA).

What really is happening to you at this juncture is that without you realizing it, you are actually trying to pathetically xeroxing Bill Gates or Rockafeller without asking them why the heck are you guys being generous? Rule broken again.

The idea of being generous ONLY when you have money is illogical. So, you don't have money, you're not generous'lah'?...a rather narrow thinking - don't you think?

How about sharing food? or giving away/donating your clothes or other valuables to people in need? Being generous is not necessarily because you have money. I don't think you will be successful in your life if you hold to this principle. It's like waiting to be rich first before you can become generous later...hahaha..good luck my friend..

I'll tell you what this 'generous' attitude really means (in my opinion - taking into account the books that I've read):

Being generous is the expression of "being thankful" or "greatful" for "what you have been 'awarded' with..that's all. (and it's not only MONEY!)

Otherwise you'll end being generous because the LOA says so...which is not really accurate. (I'm not saying it's wrong to be generous but change the perspective a bit)

Now, how to create that 'thankful feeling' on the first place? Here are some basics :

Just flashback and remember/recall what has befallen you "BEFORE YOU ARE RICH" in the past? Financial Difficulty? Being Poor? How does it feel like? Would you want to be 'that way' again? Or have you forgotten your 'dark' past?

Only then, you would be really be thankful or greatful and as a result you would be
generous...now this is PURE SINCERITY - (which you will definitely FEEL so good..trust me not to mention of donating without wanting publicity (that is a BONUS!)

Thus, you're being generous because you're thankful or greatful for what you have been bestowed with and feel so good when you can help people out...You don't need anything in return because you already GOT IT!

Thus :

Input = Practising LOA
Output = Being Thankful/Greatful equals to "Generosity/Pure Sincererity"

(God..I feel like I'm a somesort of a 'guru' or something...hahaha..funny)

Now this is what I call giving back what you have been given.

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