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NIK ZAFRI BIN ABDUL MAJID,
CONSULTANT/TRAINER
Email: nikzafri@yahoo.com, nikzafri@gmail.com
https://nikzafri.wixsite.com/nikzafri

Kelantanese, Alumni of Sultan Ismail College Kelantan (SICA), IT Competency Cert, Certified Written English Professional US. Has participated in many seminars/conferences (local/ international) in the capacity of trainer/lecturer and participant.

Affiliations :- Network Member of Gerson Lehrman Group, Institute of Quality Malaysia, Auditor ISO 9000 IRCAUK, Auditor OHSMS (SIRIM and STS) /EMS ISO 14000 and Construction Quality Assessment System CONQUAS, CIDB (Now BCA) Singapore),

* Possesses almost 30 years of experience/hands-on in the multi-modern management & technical disciplines (systems & methodologies) such as Knowledge Management (Hi-Impact Management/ICT Solutions), Quality (TQM/ISO), Safety Health Environment, Civil & Building (Construction), Manufacturing, Motivation & Team Building, HR, Marketing/Branding, Business Process Reengineering, Economy/Stock Market, Contracts/Project Management, Finance & Banking, etc. He was employed to international bluechips involving in national/international megaprojects such as Balfour Beatty Construction/Knight Piesold & Partners UK, MMI Insurance Group Australia, Hazama Corporation (Hazamagumi) Japan (with Mitsubishi Corporation, JA Jones US, MMCE and Ho-Hup) and Sunway Construction Berhad (The Sunway Group of Companies). Among major projects undertaken : Pergau Hydro Electric Project, KLCC Petronas Twin Towers, LRT Tunnelling, KLIA, Petronas Refineries Melaka, Putrajaya Government Complex, Sistem Lingkaran Lebuhraya Kajang (SILK), Mex Highway, KLIA1, KLIA2 etc. Once serviced SMPD Management Consultants as Associate Consultant cum Lecturer for Diploma in Management, Institute of Supervisory Management UK/SMPD JV. Currently – Associate/Visiting Consultants/Facilitators, Advisors for leading consulting firms (local and international) including project management. To name a few – Noma SWO Consult, Amiosh Resources, Timur West Consultant Sdn. Bhd., TIJ Consultants Group (Malaysia and Singapore) and many others.

* Ex-Resident Weekly Columnist of Utusan Malaysia (1995-1998) and have produced more than 100 articles related to ISO-9000– Management System and Documentation Models, TQM Strategic Management, Occupational Safety and Health (now OHSAS 18000) and Environmental Management Systems ISO 14000. His write-ups/experience has assisted many students/researchers alike in module developments based on competency or academics and completion of many theses. Once commended by the then Chief Secretary to the Government of Malaysia for his diligence in promoting and training the civil services (government sector) based on “Total Quality Management and Quality Management System ISO-9000 in Malaysian Civil Service – Paradigm Shift Scalar for Assessment System”

Among Nik Zafri’s clients : Adabi Consumer Industries Sdn. Bhd, (MRP II, Accounts/Credit Control) The HQ of Royal Customs and Excise Malaysia (ISO 9000), Veterinary Services Dept. Negeri Sembilan (ISO 9000), The Institution of Engineers Malaysia (Aspects of Project Management – KLCC construction), Corporate HQ of RHB (Peter Drucker's MBO/KRA), NEC Semiconductor - Klang Selangor (Productivity Management), Prime Minister’s Department Malaysia (ISO 9000), State Secretarial Office Negeri Sembilan (ISO 9000), Hidrological Department KL (ISO 9000), Asahi Kluang Johor(System Audit, Management/Supervisory Development), Tunku Mahmood (2) Primary School Kluang Johor (ISO 9000), Consortium PANZANA (HSSE 3rd Party Audit), Lecturer for Information Technology Training Centre (ITTC) – Authorised Training Center (ATC) – University of Technology Malaysia (UTM) Kluang Branch Johor, Kluang General Hospital Johor (Management/Supervision Development, Office Technology/Administration, ISO 9000 & Construction Management), Kahang Timur Secondary School Johor (ISO 9000), Sultan Abdul Jalil Secondary School Kluang Johor (Islamic Motivation and Team Building), Guocera Tiles Industries Kluang Johor (EMS ISO 14000), MNE Construction (M) Sdn. Bhd. Kota Tinggi Johor (ISO 9000 – Construction), UITM Shah Alam Selangor (Knowledge Management/Knowledge Based Economy /TQM), Telesystem Electronics/Digico Cable(ODM/OEM for Astro – ISO 9000), Sungai Long Industries Sdn. Bhd. (Bina Puri Group) - ISO 9000 Construction), Secura Security Printing Sdn. Bhd,(ISO 9000 – Security Printing) ROTOL AMS Bumi Sdn. Bhd & ROTOL Architectural Services Sdn. Bhd. (ROTOL Group) – ISO 9000 –Architecture, Bond M & E (KL) Sdn. Bhd. (ISO 9000 – Construction/M & E), Skyline Telco (M) Sdn. Bhd. (Knowledge Management),Technochase Sdn. Bhd JB (ISO 9000 – Construction), Institut Kefahaman Islam Malaysia (IKIM – ISO 9000 & Internal Audit Refresher), Shinryo/Steamline Consortium (Petronas/OGP Power Co-Generation Plant Melaka – Construction Management and Safety, Health, Environment), Hospital Universiti Kebangsaan Malaysia (Negotiation Skills), Association for Retired Intelligence Operatives of Malaysia (Cyber Security – Arpa/NSFUsenet, Cobit, Till, ISO/IEC ISMS 27000 for Law/Enforcement/Military), T.Yamaichi Corp. (M) Sdn. Bhd. (EMS ISO 14000) LSB Manufacturing Solutions Sdn. Bhd., (Lean Scoreboard (including a full development of System-Software-Application - MSC Malaysia & Six Sigma) PJZ Marine Services Sdn. Bhd., (Safety Management Systems and Internal Audit based on International Marine Organization Standards) UNITAR/UNTEC (Degree in Accountacy – Career Path/Roadmap) Cobrain Holdings Sdn. Bhd.(Managing Construction Safety & Health), Speaker for International Finance & Management Strategy (Closed Conference), Pembinaan Jaya Zira Sdn. Bhd. (ISO 9001:2008-Internal Audit for Construction Industry & Overview of version 2015), Straits Consulting Engineers Sdn. Bhd. (Full Integrated Management System – ISO 9000, OHSAS 18000 (ISO 45000) and EMS ISO 14000 for Civil/Structural/Geotechnical Consulting), Malaysia Management & Science University (MSU – (Managing Business in an Organization), Innoseven Sdn. Bhd. (KVMRT Line 1 MSPR8 – Awareness and Internal Audit (Construction), ISO 9001:2008 and 2015 overview for the Construction Industry), Kemakmuran Sdn. Bhd. (KVMRT Line 1 - Signages/Wayfinding - Project Quality Plan and Construction Method Statement ), Lembaga Tabung Haji - Flood ERP, WNA Consultants - DID/JPS -Flood Risk Assessment and Management Plan - Prelim, Conceptual Design, Interim and Final Report etc., Tunnel Fire Safety - Fire Risk Assessment Report - Design Fire Scenario), Safety, Health and Environmental Management Plans leading construction/property companies/corporations in Malaysia, Timur West Consultant : Business Methodology and System, Information Security Management Systems (ISMS) ISO/IEC 27001:2013 for Majlis Bandaraya Petaling Jaya ISMS/Audit/Risk/ITP Technical Team, MPDT Capital Berhad - ISO 9001: 2015 - Consultancy, Construction, Project Rehabilitation, Desalination (first one in Malaysia to receive certification on trades such as Reverse Osmosis Seawater Desalination and Project Recovery/Rehabilitation)

* Has appeared for 10 consecutive series in “Good Morning Malaysia RTM TV1’ Corporate Talk Segment discussing on ISO 9000/14000 in various industries. For ICT, his inputs garnered from his expertise have successfully led to development of work-process e-enabling systems in the environments of intranet, portal and interactive web design especially for the construction and manufacturing. Some of the end products have won various competitions of innovativeness, quality, continual-improvements and construction industry award at national level. He has also in advisory capacity – involved in development and moderation of websites, portals and e-profiles for mainly corporate and private sectors, public figures etc. He is also one of the recipients for MOSTE Innovation for RFID use in Electronic Toll Collection in Malaysia.

Note :


TO SEE ALL ARTICLES

ON THE"LABEL" SECTION BELOW (RIGHT SIDE COLUMN), YOU CAN CLICK ON ANY TAG - TO READ ALL ARTICLES ACCORDING TO ITS CATEGORY (E.G. LABEL : CONSTRUCTION) OR GO TO THE VERY END OF THIS BLOG AND CLICK "Older Posts"


 

Showing posts with label OHSAS 18000. Show all posts
Showing posts with label OHSAS 18000. Show all posts

Sunday, September 17, 2017

APAKAH PENGAJARAN DI SEBALIK KEJADIAN TRAGEDI KEBAKARAN TAHFIZ (pandangan bebas) - Nik Zafri

AL-FATIHAH - kepada anak-anak tahfiz yang terkorban, mudah-mudahan dikurniakan pahala syahid marakah dan memasuki syurga tanpa hisab..Amin... 

Sekalung takziah juga kepada ibubapa dan saudara-mara serta para sahabat mangsa. Semoga redha dengan takdir Allah SWT dan semoga beroleh kebaikan dan dapat kita sama-sama menghayati hikmahnya.

Selamat Hari Malaysia juga diucapkan kepada seluruh rakyat Malaysia tidak kira bangsa dan agama atau di mana juga berada.

Kesimpulannya tragedi ini perlu melihat kepada 5 isu utama :

a) FAKTOR AGAMA/KEROHANIAN - memberikan anak-anak perkhidmatan pendidikan tahfiz akan mendapat ganjaran dunia dan akhirat berlipatkaliganda. Kesedaran ibubapa mengenai pentingnya menghayati agama menerusi Al-Qur'an sudah mula bercambah dan perkara ini perlukan sokongan yang padu - kerana ini juga salah satu cara pencegahan anak-anak kecil dari terdedah kepada unsur-unsur yang tidak baik seperti isu moral terutamanya premis yang diuruskan di tengah-tengah bandaraya.

b) FAKTOR PERUNDANGAN, KUALITI, KESELAMATAN/KESIHATAN PEKERJAAN DAN PENGURUSAN ALAM SEKITAR - hak anak-anak dan pengurusan untuk mendapat perlindungan dan keselamatan (termasuk isu sabotaj/khianat kerana isu sabotaj/khianat JUGA adalah isu "security" yang termasuk dalam HSSE (Health, Safety, SECURITY and Environment) dan Kualiti) mengikut lunas perundangan dan sememangnya dituntut oleh Islam (sebahagian daripada usaha ikhtiar) 

Utamanya perhatian perlu diberikan ialah : apabila berlaku tragedi seumpama ini, LANGKAH PENCEGAHAN, PENGENALPASTIAN RISIKO SECARA PROAKTIF/MITIGASI bagi memastikan tragedi ini tidak berulang lagi atau dapat diminimakan.

Antara perkara yang perlu diberikan perhatian ialah : Latihan/Induksi/Fire Drill (keutamaan), Perundangan, Penguatkuasaan, Akses dan Pelan Lantai, Penilaian Bangunan, penentuan "Assembly Point", Pelan Kecemasan Kebakaran/Bencana Alam termasuk "sabotaj", pemadaman api, pemeriksaan berkala, pencegahan menerusi alat pengesan kebakaran/asap/kebocoran gas, pendawaian elektrik, penggunaan mesin/janakuasa dll, CCTV, KAWALAN KESELAMATAN seperti di IPT dsb.(lihat faktor (e) - semuanya ini perlu mengambilkira dalam fasa rekabentuk, tender, pembinaan, pasca-pembinaan dan penyerahan tapak. Susulan pemantauan perlu juga dilakukan semasa premis itu beroperasi.

Saya juga mengharapkan agar jangan segera menutup premis-premis yang berorientasikan kebajikan sekiranya terdapat perlanggaran undang-undang dan piawaian, sebaliknya berilah nasihat dan pengusaha premis-premis seumpama ini perlu bersikap terbuka terhadap perkara ini.

Selain itu, kaunseling professional perlu diberikan terhadap mangsa-mangsa kebakaran yang mungkin mengalami trauma terhadap kejadian ini.

c) FAKTOR KEMANUSIAAN  - orang ramai terutamanya umat Islam yang dipelopori oleh KDYMM Seri Paduka Baginda Yang Di Pertuan Agong sebagai Ketua Agama Rasmi Negara dengan sokongan Duli-Duli Yang Maha Mulia Raja-Raja, Mufti, Ulama dan mereka yang ingin menjalankan tanggungjawab sosial korporat (CSR) perlu membantu dana tahfiz dan mereka yang memerlukan (asnaf - anak yatim - fakir miskin - mereka yang tiada tempat tinggal - rumah orang-orang tua dll seumpamanya) 

Di sini kerajaan perlu mempertimbangkan lebih pelepasan cukai dari kadar yang ada sekarang untuk menggalakkan sumbangan diberikan dan sampai ke sasaran. Saya pasti Lembaga Zakat di seluruh Malaysia dapat membantu untuk memastikan dana pengusaha ini mencukupi.

d) FAKTOR POLITIK - secara negatifnya, isu ini jangan dipolitikkan, jangan diapi-apikan (kerajaan perlu mengambil tindakan tegas atas mereka yang menghasut tetapi bertopengkan agama) dan jangan pula ada kisah-kisah bantuan yang tidak sampai ke sasaran. Secara positifnya, semua ahli politik (tidak kira mana-mana parti) perlu membawa isu ini ke peringkat Parlimen untuk diperdebatkan. 

Saya pasti isu ini akan dipersetujui secara majoriti tidak mengira parti dan perhatian akan segera diberikan dengan mengambilkira faktor (a) - (c) dan (e) di atas dan point berikutnya.

Saya juga mengharapkan pihak berkuasa seperti SPRM memainkan peranan yang lebih baik dalam memantau kemungkinan berlakunya rasuah dalam kelulusan bangunan termasuk dalam fasa pembinaan. (lihat faktor (e)

e) FAKTOR PERNIAGAAN - Kita tidak boleh nafikan wujudnya sesetengah premis yang membantu anak-anak yatim, fakir miskin, asnaf dan tahfiz sesetengahnya mengenakan caj yang sangat tinggi. Walaupun ada sebab-sebab tertentu seperti penggajian kakitangan dan tenaga pengajar termasuk kos tanggungan elektrik, air, internet, penyediaan kemudahan/infrastruktur/sumber/makan-minum dll., maka di sinilah faktor (c) perlu memainkan peranan yang amat besar. 

Pihak berkuasa juga saya minta; walaupun syarat perlu diperketatkan; agar tidak mengenakan caj yang tinggi termasuk memberikan pelepasan cukai (bukan sahaja pada penderma),  pengusaha-pengusaha, kontraktor, perunding dll seumpama ini kerana mereka melakukan pekerjaan yang amat mulia sekali.

Semua pihak juga saya nasihatkan agar tidak mengambil peluang untuk "berniaga" sebaliknya membantu secara ikhlas - niat kita ialah "membantu menyelamatkan nyawa" secara proaktif - saya pasti usaha murni kita akan mendapat perhatian ramai dan sudah tentu ada insentifnya nanti.

Yang pastinya, seruan dari rakyat Malaysia termasuk saya ialah memberikan hukuman yang paling berat setelah terbukti mensabotaj/mengkhianati sehingga menyebabkan kebakaran dan kematian. 


Pihak berkuasa yang berkenaan juga perlu memastikan penguatkuasaan yang tinggi terhadap pengedaran/penyeludupan/penyalahgunaan dadah kerana ianya telah melanda anak-anak muda kita pada hari ini.

----------------------



Elak sikap ‘bina dulu, mohon kemudian’
Oleh : Mohd. Yusof Ahmad - 17 September 2017 3:00 AM



KUALA LUMPUR 16 Sept. – Niat untuk menubuhkan pusat pendidikan tahfiz perlu diiringi dengan usaha untuk memenuhi semua syarat ditetapkan pihak berkuasa terutamanya berkaitan keselamatan tempat yang hendak didirikan sekolah tersebut.

Mufti Negeri Sembilan, Datuk Mohd. Yusof Ahmad berkata, kesedaran dalam kalangan orang ramai yang mahu mendirikan pusat pengajian seperti itu harus dipuji tetapi ia belum mencukupi sebelum beberapa faktor tertentu diambil kira berkaitan cara ia beroperasi.

Justeru itu katanya, sikap ‘bi­na dulu dan mohon kebenaran kemudian’ patut dielakkan oleh mereka yang berhasrat menubuhkan pusat pendidikan persendirian.

"Seperti yang kita tahu, pusat pendidikan agama seperti tahfiz tumbuh macam cendawan sama ada oleh secara berkumpulan atau secara individu. Kadang-kadang kurang daripada 10 pelajar pun sudah mahu tubuh pusat tahfiz.

"Kesedaran ini kita puji tetapi pengendali masih perlu patuh kepada syarat-syarat pihak berkuasa terutamanya berkaitan ke­selamatan pelajar dan kita tidak boleh hanya berharap semua itu akan dapat diatasi selepas kita tubuhkan dulu sekolah ini," kata­nya dalam sidang akhbar selepas Majlis Konvokesyen Tahfiz Darul Ulum, Negeri Sembilan yang di­ras­mikan Undang Luak Johol, Datuk Muhammed Abdullah hari ini.

Yang turut hadir Setiausaha Majlis Agama Islam Negeri Sembilan, Kamal Amran Kamaruddin; Pengarah Jabatan Hal Ehwal Agama Islam Negeri Sembilan, Datuk Selamat Paigo dan Pengerusi Akademi Darul Ulum, Mustaffa Daharun.

Semalam, seramai 21 pelajar dan dua orang warden Pusat Tahfiz Darul Quran Ittifaqiyah di Jalan Keramat Hujung, Datuk Keramat di ibu negara, maut selepas terperangkap dalam tragedi kebakaran asrama.

Dalam pada itu Mufti Selangor, Datuk Mohd. Tamyes Abd. Wahid mengingatkan ibu bapa supaya emilih pusat tahfiz yang menawarkan kemudahan pem­belajaran yang selamat untuk anak-anak dalam mempelajari ilmu akhirat kerana menjaga ke­selamatan diri itu juga dituntut dalam Islam.

Menurutnya, dalam menuntut ilmu, prasarana dan keselamatan anak-anak di tempat belajar perlu diambil kira.

Malah katanya, ibu bapa juga diingatkan supaya tidak hanya memikirkan syafaat menghantar anak mempelajari ilmu al-Quran semata-mata, sebaliknya banyak perkara lain yang dituntut dalam Islam termasuk aspek ke­selamatan.

"Suka diingatkan apabila memilih anak-anak belajar di pusat tahfiz dengan tujuan mendapat ilmu, perkara utama yang perlu difikirkan adalah kemudahan-kemudahan yang disediakan.

"Pilihlah tempat yang lebih efisien serta menjamin ketenteraman (keselamatan) anak-anak untuk mengejar ilmu akhirat," katanya kepada Mingguan Malaysia ketika dihubungi hari ini.

Sementara itu, Mufti Kelantan, Datuk Mohamad Shukri Moha­mad berkata, pusat-pusat tahfiz di negara ini perlu memperbaiki kemudahan yang ditawarkan serta mematuhi peraturan yang ditetapkan oleh pihak berkuasa tempatan serta Jabatan Bomba dan Penyelamat.

Katanya, perkara tersebut yang juga meliputi aspek keselamatan adalah dituntut dalam Islam.

Wednesday, September 13, 2017

RISK-BASED THINKING - ISO 9001:2015 - NIK ZAFRI





Risk Based Thinking ISO 9001:2015
(The answers provided are not to be deemed as solutions but basic guidelines, please contact me for further details of consultancy and training)
Q : Do I issue NCR for Risk Identification/Assessment? (i.e. HIRARC)
A : Risk Identification/Asessment and even HIRARC itself is an assessment NOT an audit/inspection. Please do not confuse the two. When we talk about risk, the word "proactive" must always come into the picture. Risk Based Thinking in the new ISO 9001:2015 is previously known as "Preventive Action" but spoken in a wider sense.
If you are using HIRARC, then there are "marks" to denote severity and likelihood of the risk being identified. You can note suggestion or instruction for improvement based on your findings and discuss in your Management Review.
Q : I am a newbie in Risk Management, where to start on Risk Based Thinking during upgrading from the old version?
A: ISO 9001:2015 do not make it "a must" to have a full risk management. Unless it's already part of your core business process (especially planning), e.g. using HIRARC, then that's different. Look at your core business process and identify/ brainstorm the possible risk associated with every process where applicable. Using the Risk Register would be a good idea.

The reason why "Risk Based Thinking" is introduced into ISO 9001:2015 is because to reduce non-conformance and customer complaints, to justify clearly (substantiated with evidence) the Department/Unit Objectives, KPI/KRA, Balance Scorecard etc. (not simply pick up a figure from 'the sky')

Wednesday, April 19, 2017

SOAL JAWAB - KESELAMATAN, KESIHATAN PEKERJAAN, ALAM SEKITAR - Nik Zafri

SOALAN 1 : Selain kepatuhan terhadap undang-undang, kenapa perlukan sistem pengurusan keselamatan kerja dan alam sekitar?

Jawapan : Pentingnya sistem ialah untuk memastikan dan meningkatkan lagi tahap keselamatan, kesihatan, persekitaran dan kebajikan pekerja terjaga.


SOALAN 2. Adakah dokumentasi itu penting?


Jawapan :


Jika ianya dapat menyelamatkan nyawa, maka dokumentasi itu penting, tetapi ianya mesti disusuli dengan pelaksanaan. Maka saya berpendapat, dokumentasi dan pelaksanaan adalah sama pentingnya.


Jika kita masih beranggapan bahawa dokumentasi itu terlalu membebankan, maka matlamat untuk mencapai satu sistem yang bertulis sebagai bukti pelaksanaan tidak akan tercapai.


SOALAN 3. Bagaimana nak memastikan semua orang faham mengenai pentingnya menjaga keselamatan, kesihatan dan penjagaan alam sekitar?


Jawapan : 


  • Komitmen ikhlas dan sepenuh-hati dari pihak pengurusan tertinggi.
  • Delegasi tugas yang betul kepada orang yang betul.
  • Komunikasi perlu berkesan dan mesej "suci" ini sampai sehingga kepada peringkat kakitangan sokongan mahupun buruh/pekerja.
  • Latihan dan pembangunan secara berterusan.


SOALAN 4. Kenapa keselamatan, kesihatan dan pengurusan alam sekitar terabai?


Jawapan : Mengikut pengalaman saya - ada 3 unsur sahaja, pertama - sistem, kedua - pelaksanaan, ketiga - sikap :


  • sifat menghafal dan bukannya memahami. Jika tidak faham,bagaimana nak menghayati serta jadikannya sebagai budaya syarikat?
  • Sifat suka menuding jari apabila berlaku insiden dan kemalangan. (Tiada akauntabiliti – rasa dipertanggungjawabkan). Walhal jika mengikut prosedur yang betul (jika ada prosedur), perkara ini boleh diselesaikan mengikut lunas undang-undang. Tidak ada satu pun tempat kerja yang 100% selamat.
  • Melakukan kerana terpaksa dan dipaksa. Melaksanakan sistem pengurusan keselamatan, kesihatan pekerjaan dan alam sekitar tidak boleh dilakukan kerana terpaksa, ianya akan menimbulkan lebih banyak masalah lagi.
  • 'attitude' perlu betul dalam kita hendak melaksanakan sistem ini. (adopting the right attitude)

Jika awal-awal lagi, kita sudah tanamkan pemikiran negatif umpamanya "sistem ini menyusahkan" dan seumpamanya, maka kita perlukan bantuan professional.


  • Mengukur keselamatan, kesihatan dan pengurusan alam sekitar menerusi satu perspektif yang sempit – contohnya dengan hanya adanya peralatan perlindungan diri (PPE), maka keselamatan dan kesihatan pekerjaan serta alam sekitar telah pun terjaga.

Malah persepsi pemakaian PPE juga perlu difahami dalam 2 kategori:

a) adanya topi keselamatan dipakai untuk mengelak dari objek yang jatuh dari atas.

b) adanya topi keselamatan juga dapat menyelamatkan nyawa


Faktor-faktor lain ialah :



  • Takut untuk berbelanja lebih bagi meningkatkan tahap keselamatan kerja.
  • Tindakan menangani insiden dan kemalangan tidak bertepatan dengan undang-undang. Ini termasuklah "cuba menutup" kes-kes kematian, kecederaan parah dari pihak berkuasa dsb.
  • Meletakkan kesalahan hanya kepada Pegawai Keselamatan dan Kesihatan Pekerjaan

SOALAN 5 : Kenapa perlunya Jawatankuasa Keselamatan dan Kesihatan Pekerjaan?

Jawapan :


Keselamatan, Kesihatan Pekerjaan dan Pengurusan Alam Sekitar bukan kerja perseorangan tetapi ianya adalah kerjasama dalam satu pasukan.


Perlu ada sesi bertukar-tukar pendapat, mengikut kepakaran dan pengalaman dalam bidang/jabatan masing-masing demi keselamatan, kesihatan dan pengurusan alam sekitar sesebuah organisasi.


Jangan hanya serahkan semua tanggungjawab kepada Pegawai atau Pengurus HSE sahaja. Inipun salah juga...


SOALAN 6. Adakah Penilaian Suasana Berbahaya, Impak/Aspek dan Risiko itu perlu?


Jawapan :

Penilaian ini perlu dimulakan daripada peringkat perancangan pra-operasi lagi. Sebarang suasana berbahaya, impak/aspek dan risiko perlu dikenalpasti secara proaktif berdasarkan pengalaman terdahulu. Kemudian ianya perlu dikawal semasa penilaian berlaku dan disemak kembali akan keberkesanannya.

Penilaian Risiko tidak sama dengan Pemeriksaan (Inspection) dan Audit.
Pemeriksaan adalah sesuatu yang biasa dilakukan (rutin), audit dan penilaian risiko adalah secara berkala dan berjadual.

Bezanya, penilaian risiko tidak diberikan laporan ketidakpatuhan (NCR) seperti audit dan pemeriksaan.

Penilaian risiko akan mengenengahkan masalah kecil yang berpotensi membawa kepada masalah yang besar jika tidak ditangani secara proaktif. Jika ada masalah besar, maka itu menunjukkan terdapat risiko yang tinggi dalam sesuatu operasi

Setiap masalah diberikan pemarkahannya yang tersendiri. Kesilapan penilai risiko ialah mengeluarkan laporan ketidakpatuhan. Ini boleh menimbulkan kekeliruan.

Tujuan utama Penilaian Risiko ialah untuk menjadi pemangkin dengan mengurangkan trend ketidakpatuhan dalam pemeriksaan dan audit.

Maka jika didapati jumlah NCR masih tinggi (makin bertambah) dalam pemeriksaan dan audit, maka kemungkinan besar pengenalpastian risiko secara proaktif adalah TIDAK TEPAT. Segera lakukan penyemakan kembali.

Wednesday, April 29, 2015

Flood Mitigation, ERP/DRP/BCP (Amiosh Resources - Lembaga Tabung Haji) - NIK ZAFRI

Dewan Seri Jugra, Hotel TH Kelana Jaya

With Amiosh Resources for Lembaga Tabung Haji – Flood Mitigation,Emergency Response Plan /Disaster Recovry Plan/Business Continutiy Plan 
(Based on MS 1722 (OHSAS 18000) OSHA, MKN Directive 20 & LTH Internal Systems)

Attended by TH State Directors, Branch Managers and TH OSH/SAR team


  • Ice Breaking Session (19/04/2015) - 8.30 pm - 10.30pm
  • Actions to be taken prior, during and post flood (20/04/2015) 8.30 am - 5.00 pm & 8.30pm - 9.30.pm
  • Emergency Drills/Simulation, Development of Draft Flood Emergency Action Plan/Disaster Recovery Plan/Business Continuity Plan - (21/04/2015) 8.30 am - 5.30 pm.
























With a great speaker, motivator and HSE Guru Mr. Amin bin Rozak, 
MD/Principal Consultant of Amiosh Resources.




Tuesday, February 17, 2015

ISO 9000 - TYPICAL DOCUMENTATION GUIDELINES (CONSTRUCTION) - NIK ZAFRI

This is a promotional article. The contents are not meant for implementation. As the author/consultant, I shall not be held liable/responsible for any inaccuracies should the readers/implementers decide to utilise this document.

It is highly advised that -  further details on tailor-made/customized documentation development, workshops, conferences or training, please contact nikzafri@yahoo.com or nikzafri@gmail.com or fill up this enquiry form for RFQ








Wednesday, September 17, 2014

CONSTRUCTION - ISO 9000 CERTIFIED - SO WHAT? IMPROVEMENT REQUIRED.... (NIK ZAFRI)


These are part of my training slides for ISO certified company (using a high-impact approach). Further enquiry on the training, please e-mail nikzafri@yahoo.com (genuine RFQ only!)

QUALITY CONTINUOUS JOURNEY – WHAT ELSE CAN BE IMPROVED?

Introduction/Refresher

1.0 QUALITY MANAGEMENT SYSTEM

Definition for Quality: 

• Fitness for Purpose (Internal and External Quality Control - 50%) and 
• Client's and Internal Satisfaction (Internal and External Quality Assurance – 50%) - Both QC and QA have respective specifications to be fulfilled – combined both = Quality Management System (QMS)



Common Challenge 1

The word “Quality” on Manual, Policy, Procedures etc. should not be narrowed only to the Quality Department or Management Representative.

Quality is always a shared commitment.

Then Quality Manual, Quality Policy, Quality Procedures are to be deemed and understood as your Company's Manual, your Company's Policy, your Company's Procedures.

Rationale : to avoid 'finger pointing'

Common Challenge 2

Quality, Health and Safety, Security, Environment - Domino Theory – One tile fall, so will the others – ALL IS REQUIRED

Once again, the same as Common Challenge 1 – not to be narrowed to a certain department e.g. Safety & Health and Security is a SHARED COMMITMENT thus making them your Company's Manual, your Company's Policy, your Company's Procedures.

Rationale : to avoid 'finger pointing'

BRANDING :

THIS IS THE WAY YOUR COMPANY WORKS!!!

COMMON ERROR

Your Company is Certified NOT Accredited (by ISO....)

CERTIFICATION BODY – A body that issued the certificate according to the nature of business – e.g. SIRIM QAS, DET NORSKE VERITAS, LLOYDS, SGS ETC. 

ACCREDITATION BODY - A Body that accredits the scope of business/industry in order to qualify the certs issued by the certification body (Accredited Certification Body) e.g. – DEPARTMENT OF STANDARDS MALAYSIA (DSM), UNITED KINGDOM ACCREDITATION SERVICE (UKAS), ANSI-ASQ – NATIONAL ACCREDITATION SERVICE (US) ETC. (MINISTRY OF SCIENCE, TECHNOLOGY AND INNOVATION (MOSTI)

OTHER KNOWN EXAMPLES

Education

INSTITUTIONS OF HIGHER LEARNING MALAYSIA (CERTIFICATE PROVIDER – PHD, DEGREE, DIPLOMA IN ???) MUST BE ACCREDITED BY MALAYSIAN QUALIFICATION AGENCY (MQA) – USED TO BE CALLED LAN. MINISTRY OF EDUCATION

Competency and Skills

COMPETENCY BASED INSTITUTION (CERTIFICATE PROVIDER – SKM 1 – 5 IN ???) MUST BE ACCREDITED BY NATIONAL VOCATIONAL TRAINING CENTRE (MLVK) – MINISTRY OF HUMAN RESOURCES


2.0 DOCUMENTATION

2.1 Quality Manual

- Common Error : Do it make sufficient reference to the Laws, Regulations, Standards etc.? e.g. This Manual is developed by taking into account the following Laws, Regulations, Standards as far as is applicable:

a. Occupational Health and Safety Act 1994
b. Environmental Quality Act, 1974
c. The International Safety Management Code (ISM) – an International Management Code
for the Safe Operation of Ships and for Pollution Prevention,
d. Petroleum Mining Act, 1966
e. ISO 9001:2008
f. OHSAS 18001: 2007
g. EMS ISO 14000 : 2004

WHY?

This is :

a. To assure the Client's that every measure has been taken to customize the documentation to support contractual requirements.
b. To ensure a stringent enforcement

NOT A GREAT CHALLENGE : TO INTEGRATE QUALITY, HEALTH & SAFETY, SECURITY, ENVIRONMENT (HSEQ) MOST OF YOU HAVE DONE IT!

CHALLENGE 1 : CERTAIN CERTIFICATION BODIES VIA ADEQUACY/ COMPLIANCE/SURVEILLANCE ASSESSMENTS - TENDS TO TREAT QUALITY AS A SEPARATE ISSUE - (ISO 9000), HEALTH AND SAFETY A SEPARATE ISSUE (OHSAS 18000), ENVIRONMENT A SEPARATE ISSUE (EMS ISO 14000)

CHALLENGE 2 : THE RESPONSIBILITY SPELLED OUT IN PROCEDURES COMPARED TO JOB DESCRIPTION, DUTIES, RESPONSIBILITIES AND AUTHORITIES. INTEGRATE BOTH IN THE JD! NO OVERLAPPING!

CHALLENGE 3 : METHOD STATEMENTS VS JOB SAFETY ANALYSIS – INTEGRATE OR NOT TO INTEGRATE?

3.0 MANAGEMENT RESPONSIBILITY

What is RESPONSIBILITY? What is COMMITMENT?

Simple Formula

A) RESPONSIBILITY + COMMITMENT = ACCOUNTABILITY

Responsible for WHAT?

- Budget, Plant and Machinery, Conducive Working Environment, Transportation, ICT etc.

Commited to WHAT?

- ensure implementation of The LAW, Quality, Safety, Security, Environment, Standards, Customer Requirements/Specifications, Vision, Objectives, KRA-KPI, Balance Scorecard etc. 

ACCOUNTABLE to providing resources to ensure smooth operation from start to end.

So - the equation : 

   ACCOUNTABILITY 
+ RESPONSIBILITY 
+ COMMITMENT 
--------------------
LEADERSHIP
-----------------

LEADERSHIP of WHAT?

PEOPLE

Common Error

KEY PERFORMANCE INDICATORS, KEY RESULT AREAS, BALANCE SCORECARDS, DEPARTMENT/UNIT OBJECTIVES ARE OF DIFFERENT PLANETS – NOT LINKED TO ONE ANOTHER - OBJECTIVES SHOULD BE CONSISTENT WITH KPI, KRA, BALANCE SCORECARD ETC. (CASCADING PRINCIPLE – PETER DRUCKER – MANAGEMENT BY OBJECTIVES

4.0  TRAINING



5.0  PLANNING, OPERATION, PROCUREMENT, CONTROL (PRODUCT REALIZATION)

5.1 Planning

You have proper scheduling – CONGRATULATIONS - with all the Critical Path Method (CPM) – Pert Analysis, Gantt Chart etc. GOOD! 

Improvement: The RED BAR to indicate CPM on every activity



Additional explanatory notes are REQUIRED besides than depending on the data inputs from the software. This is WHERE Quality comes in with the experience of Data Analysis and Improvement to be made! Thus the CPM should also take into account quality setbacks based on experience running a project. Hence will improve the timing accuracy 

THIS CAN BE REFLECTED IN THE PROJECT MANAGEMENT/PROGRESS REPORTS

Common Error 1

AUDIT? – A SCHEDULED & PERIODICAL ASSESSMENT ON THE OVERALL MANAGEMENT SYSTEM – BE IT QUALITY, SAFETY, ENVIRONMENT

INSPECTION? – A ROUTINE UNSCHEDULED ASSESSMENT ON PRODUCT & WORKMANSHIP (PROJECT) - CONTRACTED

SIMILARITY : BOTH CAN ISSUE NON-CONFORMANCE REPORTS (NCR) /CORRECTIVE ACTION REQUEST (CAR)

CHALLENGE

DO CLIENT REQUIRE PROJECT QUALITY (OR HSEQ) PLAN? OR PROJECT EXECUTION PLAN (IF YOU ARE IN THE CONSULTING/DESIGN CAPACITY) OR YOU JUST DEPEND ON THE CONTRACT SPECS OR IF THE CLIENT DO NOT NEED IT – WHY DO IT? (PROACTIVE VS REACTIVE!)


6.0 MEASUREMENT ANALYSIS AND IMPROVEMENT

DO YOU MEASURE COST OF QUALITY

(IS IT STATED ANYWHERE IN THE NCR?, SITE DIARY, LOGS - INTANGIBLE COST)

PREVENTIVE ACTION :

DO YOU TAKE INTO ACCOUNT PAST DATUM OF WASTAGE CONTROL, POSSIBLE REPAIR ETC (CONTINGENCY) - TAKEN INTO ACCOUNT IN THE FUTURE COSTING/BQ? 

QUALITY CAN HELP IN MAKING YOUR CONTINGENCY COST BETTER. ANALYSIS OF DATA, CONTINUAL IMPROVEMENT PROPOSAL FROM THE MANAGEMENT REVIEW MEETING - CAN BE TAKEN INTO ACCOUNT WHEN DOING FUTURE COSTING AND BILL OF QUANTITIES.

E.G. BUFFER STOCK – WHERE DID THE DATA CAME FROM?

CONCLUSION

QUALITY IS A CONTINUOUS JOURNEY.

DO NOT BE IN THE COMFORTABLE ZONE.

YOU’LL KNOW HOW IMPORTANT THIS IS WHEN YOUR COMPANY STARTS DIVERSIFYING FURTHER!

(well...THEY MIGHT!)