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MY EMPLOYERS AND CLIENTELLES




A THOUGHT

It’s wonderful to revisit the past, though not every memory is nostalgic some can drain your spirit to live. I find the present while learning valuable lessons from the past (so they’re not repeated), and focus on the future gives me a sense of closure, ownership, even drives me to move forward, and feels truly empowering.

Perhaps it's time to recite this daily mantra - that "enough is enough" - "no more being a victim, I'm retaking control of myself and my life"

BIODATA - NIK ZAFRI



 



NIK ZAFRI BIN ABDUL MAJID,
CONSULTANT/TRAINER
Email: nikzafri@yahoo.com, nikzafri@gmail.com
https://nikzafri.wixstudio.com/nikzafriv2

Kelantanese, Alumni of Sultan Ismail College Kelantan (SICA), Business Management/Administration, IT Competency Cert, Certified Written English Professional US. Has participated in many seminars/conferences (local/ international) in the capacity of trainer/lecturer and participant.

Affiliations :- Council/Network Member of Gerson Lehrman Group, Institute of Quality Malaysia, Auditor ISO 9000 IRCAUK, Auditor OHSMS (SIRIM and STS) /EMS ISO 14000 and Construction Quality Assessment System CONQUAS, CIDB (Now BCA) Singapore),

* Possesses almost 30 years of experience/hands-on in the multi-modern management & technical disciplines (systems & methodologies) such as Knowledge Management (Hi-Impact Management/ICT Solutions), Quality (TQM/ISO), Safety Health Environment, Civil & Building (Construction), Manufacturing, Motivation & Team Building, HR, Marketing/Branding, Business Process Reengineering, Economy/Stock Market, Contracts/Project Management, Finance & Banking, etc. He was employed to international bluechips involving in national/international megaprojects such as Balfour Beatty Construction/Knight Piesold & Partners UK, MMI Insurance Group Australia, Hazama Corporation (Hazamagumi) Japan (with Mitsubishi Corporation, JA Jones US, MMCE and Ho-Hup) and Sunway Construction Berhad (The Sunway Group of Companies). Among major projects undertaken : Pergau Hydro Electric Project, KLCC Petronas Twin Towers, LRT Tunnelling, KLIA, Petronas Refineries Melaka, Putrajaya Government Complex, Sistem Lingkaran Lebuhraya Kajang (SILK), Mex Highway, KLIA1, KLIA2 etc. Once serviced SMPD Management Consultants as Associate Consultant cum Lecturer for Diploma in Management, Institute of Supervisory Management UK/SMPD JV. Currently – Associate/Visiting Consultants/Facilitators, Advisors/Technical Experts for leading consulting firms (local and international), certification bodies including project management. To name a few – Noma SWO Consult, Amiosh Resources, Timur West Consultant Sdn. Bhd., TIJ Consultants Group (Malaysia and Singapore), QHSEL Consultancy Sdn. Bhd.

He is also currently holding the Position of Principal Consultant/Executive Director (Special Projects) - Systems and Methods, ESG, QHSE at QHSEL Consultancy Sdn. Bhd.* Ex-Resident Weekly Columnist of Utusan Malaysia (1995-1998) and have produced more than 100 articles related to ISO-9000– Management System and Documentation Models, TQM Strategic Management, Occupational Safety and Health (now OHSAS 18000) and Environmental Management Systems ISO 14000. His write-ups/experience has assisted many students/researchers alike in module developments based on competency or academics and completion of many theses. Once commended by the then Chief Secretary to the Government of Malaysia for his diligence in promoting and training the civil services (government sector) based on “Total Quality Management and Quality Management System ISO-9000 in Malaysian Civil Service – Paradigm Shift Scalar for Assessment System”

Among Nik Zafri’s clients : Adabi Consumer Industries Sdn. Bhd, (MRP II, Accounts/Credit Control) The HQ of Royal Customs and Excise Malaysia (ISO 9000), Veterinary Services Dept. Negeri Sembilan (ISO 9000), The Institution of Engineers Malaysia (Aspects of Project Management – KLCC construction), Corporate HQ of RHB (Peter Drucker's MBO/KRA), NEC Semiconductor - Klang Selangor (Productivity Management), Prime Minister’s Department Malaysia (ISO 9000), State Secretarial Office Negeri Sembilan (ISO 9000), Hidrological Department KL (ISO 9000), Asahi Kluang Johor(System Audit, Management/Supervisory Development), Tunku Mahmood (2) Primary School Kluang Johor (ISO 9000), Consortium PANZANA (HSSE 3rd Party Audit), Lecturer for Information Technology Training Centre (ITTC) – Authorised Training Center (ATC) – University of Technology Malaysia (UTM) Kluang Branch Johor, Kluang General Hospital Johor (Management/Supervision Development, Office Technology/Administration, ISO 9000 & Construction Management), Kahang Timur Secondary School Johor (ISO 9000), Sultan Abdul Jalil Secondary School Kluang Johor (Islamic Motivation and Team Building), Guocera Tiles Industries Kluang Johor (EMS ISO 14000), MNE Construction (M) Sdn. Bhd. Kota Tinggi Johor (ISO 9000 – Construction), UITM Shah Alam Selangor (Knowledge Management/Knowledge Based Economy /TQM), Telesystem Electronics/Digico Cable(ODM/OEM for Astro – ISO 9000), Sungai Long Industries Sdn. Bhd. (Bina Puri Group) - ISO 9000 Construction), Secura Security Printing Sdn. Bhd,(ISO 9000 – Security Printing) ROTOL AMS Bumi Sdn. Bhd & ROTOL Architectural Services Sdn. Bhd. (ROTOL Group) – ISO 9000 –Architecture, Bond M & E (KL) Sdn. Bhd. (ISO 9000 – Construction/M & E), Skyline Telco (M) Sdn. Bhd. (Knowledge Management),Technochase Sdn. Bhd JB (ISO 9000 – Construction), Institut Kefahaman Islam Malaysia (IKIM – ISO 9000 & Internal Audit Refresher), Shinryo/Steamline Consortium (Petronas/OGP Power Co-Generation Plant Melaka – Construction Management and Safety, Health, Environment), Hospital Universiti Kebangsaan Malaysia (Negotiation Skills), Association for Retired Intelligence Operatives of Malaysia (Cyber Security – Arpa/NSFUsenet, Cobit, Till, ISO/IEC ISMS 27000 for Law/Enforcement/Military), T.Yamaichi Corp. (M) Sdn. Bhd. (EMS ISO 14000) LSB Manufacturing Solutions Sdn. Bhd., (Lean Scoreboard (including a full development of System-Software-Application - MSC Malaysia & Six Sigma) PJZ Marine Services Sdn. Bhd., (Safety Management Systems and Internal Audit based on International Marine Organization Standards) UNITAR/UNTEC (Degree in Accountacy – Career Path/Roadmap) Cobrain Holdings Sdn. Bhd.(Managing Construction Safety & Health), Speaker for International Finance & Management Strategy (Closed Conference), Pembinaan Jaya Zira Sdn. Bhd. (ISO 9001:2008-Internal Audit for Construction Industry & Overview of version 2015), Straits Consulting Engineers Sdn. Bhd. (Full Integrated Management System – ISO 9000, OHSAS 18000 (ISO 45000) and EMS ISO 14000 for Civil/Structural/Geotechnical Consulting), Malaysia Management & Science University (MSU – (Managing Business in an Organization), Innoseven Sdn. Bhd. (KVMRT Line 1 MSPR8 – Awareness and Internal Audit (Construction), ISO 9001:2008 and 2015 overview for the Construction Industry), Kemakmuran Sdn. Bhd. (KVMRT Line 1 - Signages/Wayfinding - Project Quality Plan and Construction Method Statement ), Lembaga Tabung Haji - Flood ERP, WNA Consultants - DID/JPS -Flood Risk Assessment and Management Plan - Prelim, Conceptual Design, Interim and Final Report etc., Tunnel Fire Safety - Fire Risk Assessment Report - Design Fire Scenario), Safety, Health and Environmental Management Plans leading construction/property companies/corporations in Malaysia, Timur West Consultant : Business Methodology and System, Information Security Management Systems (ISMS) ISO/IEC 27001:2013 for Majlis Bandaraya Petaling Jaya ISMS/Audit/Risk/ITP Technical Team, MPDT Capital Berhad - ISO 9001: 2015 - Consultancy, Construction, Project Rehabilitation, Desalination (first one in Malaysia to receive certification on trades such as Reverse Osmosis Seawater Desalination and Project Recovery/Rehabilitation), ABAC Centre of Excellence UK (ABMS ISO 37001) Joint Assessment (Technical Expert)

He is also rediscovering long time passions in Artificial Intelligence, ICT and National Security, Urban Intelligence/Smart Cities, Environmental Social and Governance, Solar Energy, Data Centers - BESS, Tiers etc. and how these are being applied.

* Has appeared for 10 consecutive series in “Good Morning Malaysia RTM TV1’ Corporate Talk Segment discussing on ISO 9000/14000 in various industries. For ICT, his inputs garnered from his expertise have successfully led to development of work-process e-enabling systems in the environments of intranet, portal and interactive web design especially for the construction and manufacturing. Some of the end products have won various competitions of innovativeness, quality, continual-improvements and construction industry award at national level. He has also in advisory capacity – involved in development and moderation of websites, portals and e-profiles for mainly corporate and private sectors, public figures etc. He is also one of the recipients for MOSTE Innovation for RFID use in Electronic Toll Collection in Malaysia.

Note :


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Thursday, February 19, 2026

NCR - CROOKED/MISALIGNED BEAM

Case Study 2022 - Somewhere in Johor

Non-Conformance Report (NCR), Class : Major, Subject: Crooked/Misaligned Beam Installation - Housing Project

1) Description of Non-Conformance - During site inspection, it was observed that a reinforced concrete beam has been installed out of alignment (crooked) and does not conform to the approved construction drawings, specifications, and tolerances.

2) Reference Documents

  • Approved Structural Drawings No.: ___

  • Project Specifications,

  • MS EN 1990 1991, 1992-1-1 (Eurocode), BS 5606, MS EN 13670, MS EN 206, CIRIA C660 & C766, CIDB Qlassic or CONQUAS w/a, JKR Standard Specs

  • Method Statement for RC Works

Note :

Engineer’s Rule of Thumb (Quietly Used on Site)

  • ≤10 mm = BS 5606 tolerable deviation (with PE acceptance)

  • >10 mm = Structural justification mandatory

  • >25 mm = Eurocode eccentricity risk = rebuild or strengthen

3) Potential Risks

The deviation may affect :

  • structural load transfer,

  • alignment of slabs/walls above,

  • architectural finishes and services installation

4) Possible Root Causes

  • Incorrect setting-out or survey control,

  • Formwork not properly braced or checked before concreting,

  • Movement of formwork during concreting,

  • Inadequate supervision and quality checks

5) Immediate Action

  • Stop further works affecting or supported by the affected beam,

  • Barricade the area if necessary for safety,

  • Submit as-built measurements showing the extent of misalignment

6) Assessment Criteria

The Contractor shall assess:

  • Degree of deviation (mm offset and rotation),

  • Structural adequacy under design loads,

  • Impact on adjoining elements (slab, column, wall, finishes)

Assessment to be endorsed by the Professional Engineer (PE/C&S)*

Note : Within ..... days, the Contractor shall submit the following for Engineer’s review:

Accurate as-built survey measurement indicating:

  1. Structural assessment endorsed by the Professional Engineer (C&S), addressing:

  2. Proposed rectification method statement, if required

Failure to submit the above within the stipulated timeframe may result in instruction for demolition and reconstruction at Contractor’s cost.

*Note : Engineer’s Conditional Acceptance Clause (If Applicable) Conditional acceptance may only be considered subject to all of the following being satisfied:

  • The measured deviation does not exceed 10 mm from the designed beam axis,

Structural analysis confirms no adverse effect on:

  • Load path

  • Structural capacity,

  • Durability and cover requirements,

  • The deviation does not induce eccentric loading on columns, walls, or slabs

Written confirmation is issued by the Professional Engineer stating that:

  • The structure remains fully compliant with design intent,

  • Long-term performance and safety are not compromised

In the absence of such written confirmation, the beam shall be deemed non-compliant and unacceptable.

7) Rectification Methods (Subject to Engineer’s Approval)

Note : 6. Rectification Requirement (If Conditional Acceptance Is Not Granted)

Where the deviation:

  • Exceeds 10 mm, or

  • Cannot be justified structurally, or

  • Affects architectural alignment, finishes, or future services

The Contractor shall, at no additional cost to the Employer:

  • Carry out approved structural strengthening, or

  • Demolish and reconstruct the affected beam in accordance with approved drawings,

The selection of rectification method shall be at the sole discretion of the Professional Engineer.

7.1 Option 1: Minor Deviation (Within Structural Tolerance)

If confirmed structurally acceptable: Engineer to issue formal acceptance with conditions

Localized:

  • Non-shrink grout,

  • Structural repair mortar,

  • Adjustments in non-structural elements (plaster, finishes)

Note: Acceptance must be in writing.

7.2 Option 2: Moderate Deviation (Structurally Safe but Non-Compliant)

Structural strengthening such as:

  • RC jacketing,

  • Steel plate bonding,

  • FRP wrapping (if approved)

Repair method statement to be submitted and load testing may be required

7.3 Option 3: Major Deviation (Structurally Unsafe/Excessive Misalignment)

Demolition and reconstruction of the affected beam

Works to follow approved:

  • Demolition method statement,

  • Temporary support/propping design,

  • Recasting procedure

8. Preventive Action

  • Reverification of setting-out points before formwork installation,

  • Mandatory formwork inspection checklist,

  • Surveyor confirmation prior to concreting

  • Increased supervision during concrete pour

9. NCR Closure Requirement

  • Approved Engineer’s rectification proposal,

  • Photographic records before, during, and after repair,

  • Updated as-built drawings

  • Engineer’s written confirmation of compliance

  • Risk Register Updates - See 10.

10. Risk Register Update

This non-conformance involves a primary structural element and has potential implications on structural integrity, construction sequencing, and downstream works. Accordingly, the Contractor shall update the Project Risk Register to reflect this non-conformance as a live structural risk, including:

  • Description of the risk arising from beam misalignment,

  • Risk rating prior to corrective action,

  • Mitigation and control measures,

  • Residual risk after rectification,

10.1 Responsible party and monitoring actions

The updated Risk Register shall be submitted together with the engineering assessment and rectification proposal.

The NCR shall not be closed until the Risk Register update is reviewed and accepted.

Sample Risk Register Update

Legend :

  • 🟢 Low Severity : No impact on structural safety or design intent; acceptable with monitoring.

  • 🟡 Medium Severity : Limited impact - requires engineering review and mitigation.

  • 🔴 High Severity : Affects structural safety, load path, or compliance with approved drawings; immediate action required.