Today, Knowledge Management today are not limited merely to : (A) 'knowing' or 'reading lots of books/scholarly articles' or (B) data mining, analysis, decision making, preventive actions, or (C) some Human Resources Management issue or (D) some ICT issue. Knowledge Management is about putting your knowledge, skills and competency into practice and most important IT WORKS! For you and your company or your business (Nik Zafri)

The information comprised in this section is not, nor is it held out to be, a solicitation of any person to take any form of investment decision. The content of the nikzafri.blogspot.com does not constitute advice or a recommendation by nikzafri.blogspot.com and should not be relied upon in making (or refraining from making) any decision relating to investments or any other matter. You should consult your own independent financial adviser and obtain professional advice before exercising any investment decisions or choices based on information featured in this nikzafri.blogspot.com can not be held liable or responsible in any way for any opinions, suggestions, recommendations or comments made by any of the contributors to the various columns on nikzafri.blogspot.com nor do opinions of contributors necessarily reflect those of http://www. nikzafri.blogspot.com

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Email: nikzafri@yahoo.com, nikzafri@gmail.com

Kelantanese, Alumni of Sultan Ismail College Kelantan (SICA), Diploma (Management), IT Competency Cert, Certified Written English Professional US. Has participated in many seminars/conferences (local/ international) in the capacity of trainer/lecturer and participant.

Affiliations :- Council Member of Gerson Lehrman Group NY, Institute of Quality Malaysia, Malaysian Institute of Management, Malaysian Occupational Safety and Health Professionals Association, Auditor ISO 9000 IRCAUK, Auditor OHSAS 18000 (SIRIM and STS) /EMS ISO 14000:2004 and Construction Quality Assessment System (CONQUAS, CIDB (Now BCA) Singapore),

* Possesses 26 years of experience/hands-on in the multi-modern management & technical disciplines (systems & methodologies) such as Knowledge Management (Hi-Impact Management/ICT Solutions), Quality (TQM/ISO), Safety Health Environment, Civil & Building (Construction), Manufacturing, Motivation & Team Building, HR, Marketing/Branding, Business Process Reengineering, Economy/Stock Market, Contracts/Project Management, Finance & Banking, etc. He was employed to international bluechips involving in national/international megaprojects such as Balfour Beatty Construction/Knight Piesold & Partners UK, MMI Insurance Group Australia, Hazama Corporation (Hazamagumi) Japan (with Mitsubishi Corporation, JA Jones US, MMCE and Ho-Hup) and Sunway Construction Berhad (The Sunway Group of Companies). Among major projects undertaken : Pergau Hydro Electric Project, KLCC Petronas Twin Towers, LRT Tunnelling, KLIA, Petronas Refineries Melaka, Putrajaya Government Complex, Sistem Lingkaran Lebuhraya Kajang (SILK), Mex Highway, KLIA1, KLIA2 etc. Once serviced SMPD Management Consultants as Associate Consultant cum Lecturer for Diploma in Management, Institute of Supervisory Management UK/SMPD JV. Currently – Associate/Visiting Consultants/Facilitators, Advisors for leading consulting firms (local and international) including project management. To name a few – Noma SWO Consult, Amiosh Resources, Timur West Consultant Sdn. Bhd., TIJ Consultants Group (Malaysia and Singapore) and many others.

* Ex-Resident Weekly Columnist of Utusan Malaysia (1995-1998) and have produced more than 100 articles related to ISO-9000– Management System and Documentation Models, TQM Strategic Management, Occupational Safety and Health (now OHSAS 18000) and Environmental Management Systems ISO 14000. His write-ups/experience has assisted many students/researchers alike in module developments based on competency or academics and completion of many theses. Once commended by the then Chief Secretary to the Government of Malaysia for his diligence in promoting and training the civil services (government sector) based on “Total Quality Management and Quality Management System ISO-9000 in Malaysian Civil Service – Paradigm Shift Scalar for Assessment System”

Among Nik Zafri’s clients : Adabi Consumer Industries Sdn. Bhd, (MRP II, Accounts/Credit Control) The HQ of Royal Customs and Excise Malaysia (ISO 9000), Veterinary Services Dept. Negeri Sembilan (ISO 9000), The Institution of Engineers Malaysia (Aspects of Project Management – KLCC construction), Corporate HQ of RHB (Peter Drucker's MBO/KRA), NEC Semiconductor - Klang Selangor (Productivity Management), Prime Minister’s Department Malaysia (ISO 9000), State Secretarial Office Negeri Sembilan (ISO 9000), Hidrological Department KL (ISO 9000), Asahi Kluang Johor(System Audit, Management/Supervisory Development), Tunku Mahmood (2) Primary School Kluang Johor (ISO 9000), Consortium PANZANA (HSSE 3rd Party Audit), Lecturer for Information Technology Training Centre (ITTC) – Authorised Training Center (ATC) – University of Technology Malaysia (UTM) Kluang Branch Johor, Kluang General Hospital Johor (Management/Supervision Development, Office Technology/Administration, ISO 9000 & Construction Management), Kahang Timur Secondary School Johor (ISO 9000), Sultan Abdul Jalil Secondary School Kluang Johor (Islamic Motivation and Team Building), Guocera Tiles Industries Kluang Johor (EMS ISO 14000), MNE Construction (M) Sdn. Bhd. Kota Tinggi Johor (ISO 9000 – Construction), UITM Shah Alam Selangor (Knowledge Management/Knowledge Based Economy /TQM), Telesystem Electronics/Digico Cable(ODM/OEM for Astro – ISO 9000), Sungai Long Industries Sdn. Bhd. (Bina Puri Group) - ISO 9000 Construction), Secura Security Printing Sdn. Bhd,(ISO 9000 – Security Printing) ROTOL AMS Bumi Sdn. Bhd & ROTOL Architectural Services Sdn. Bhd. (ROTOL Group) – ISO 9000 –Architecture, Bond M & E (KL) Sdn. Bhd. (ISO 9000 – Construction/M & E), Skyline Telco (M) Sdn. Bhd. (Knowledge Management),Technochase Sdn. Bhd JB (ISO 9000 – Construction), Institut Kefahaman Islam Malaysia (IKIM – ISO 9000 & Internal Audit Refresher), Shinryo/Steamline Consortium (Petronas/OGP Power Co-Generation Plant Melaka – Construction Management and Safety, Health, Environment), Hospital Universiti Kebangsaan Malaysia (Negotiation Skills), Association for Retired Intelligence Operatives of Malaysia (Cyber Security – Arpa/NSFUsenet, Cobit, Till, ISO/IEC ISMS 27000 for Law/Enforcement/Military), T.Yamaichi Corp. (M) Sdn. Bhd. (EMS ISO 14000) LSB Manufacturing Solutions Sdn. Bhd., (Lean Scoreboard (including a full development of System-Software-Application - MSC Malaysia & Six Sigma) PJZ Marine Services Sdn. Bhd., (Safety Management Systems and Internal Audit based on International Marine Organization Standards) UNITAR/UNTEC (Degree in Accountacy – Career Path/Roadmap) Cobrain Holdings Sdn. Bhd.(Managing Construction Safety & Health), Speaker for International Finance & Management Strategy (Closed Conference), Pembinaan Jaya Zira Sdn. Bhd. (ISO 9001:2008-Internal Audit for Construction Industry & Overview of version 2015), Straits Consulting Engineers Sdn. Bhd. (Full Integrated Management System – ISO 9000, OHSAS 1800 and EMS ISO 14000 for Civl/Structural/Geotechnical Consulting), Malaysia Management & Science University (MSU – (Managing Business in an Organization), Innoseven Sdn. Bhd. (KVMRT Line 1 MSPR8 – Awareness and Internal Audit (Construction), ISO 9001:2008 and 2015 overview for the Construction Industry), Kemakmuran Sdn. Bhd. (KVMRT Line 1 - Signages/Wayfinding - Project Quality Plan and Construction Method Statement ), Amiosh Resources - (1) Lembaga Tabung Haji - Flood ERP (2) WNA Consultants - DID/JPS -Flood Risk Assessment and Management Plan - Prelim, Conceptual Design, Interim and Final Report etc. (3) Tunnel Fire Safety - Fire Risk Assessment Report - Design Fire Scenario), Safety, Health and Environmental Management Plans leading construction/property companies/corporations in Malaysia. Timur West Consulting (1) Business Methodology and System (2) Information Security Management Systems (ISMS) ISO/IEC 27001:2013 for Majlis Bandaraya Petaling Jaya ISMS/Audit/Risk/ITP Technical Team

* Has appeared for 10 consecutive series in “Good Morning Malaysia RTM TV1’ Corporate Talk Segment discussing on ISO 9000/14000 in various industries. For ICT, his inputs garnered from his expertise have successfully led to development of work-process e-enabling systems in the environments of intranet, portal and interactive web design especially for the construction and manufacturing. Some of the end products have won various competitions of innovativeness, quality, continual-improvements and construction industry award at national level. He has also in advisory capacity – involved in development and moderation of websites, portals and e-profiles for mainly corporate and private sectors, public figures etc. He is also one of the recipients for MOSTE Innovation for RFID use in Electronic Toll Collection in Malaysia.

Note :



Saturday, March 17, 2018


1) Kepimpinan

·         Keperluan mengukur/menyemak semula prestasi keseluruhan operasi
·         TQM menjadi sebahagian daripada proses perniagaan
·         Keperluan sumber – kakitangan, mesin, komputer dll
·         Peningkatan Berterusan dengan sokongan pengurusan tertinggi
·         Undang-Undang, Peraturan, Piawaian dipatuhi
·         Kepuasan Pelanggan
·         Kuasa, Peranan dan Tanggungjawab Kakitangan

2) Penyesuaian Kakitangan/Pekerja (Orientasi)
·         Orientasi/Pengenalan/Penyesuaian Kakitangan/Pekerja
·         Pembangunan :
o  Kerjaya, Pengurusan, Peribadi, Penyeliaan
·         Latihan/Induksi/Kursus/Pendidikan

Kaitan secara generik kepada elemen 6

3) Dasar dan Strategi

i) Dasar
·         Memastikan hubungan perniagaan yang baik antara pelanggan dan organisasi, memastikan kejayaan jangkapanjang, memahami keperluan organisasi dan pelanggan
·         Komited untuk mencapai sasaran kualiti, kos dan perancangan/penjadualan,
·         Melakukan satu bentuk penyelidikan yang bersistem serta berbentuk pencegahan dengan penggunaan penilaian risiko dan lain-lain kaedah,
·         Menjana peningkatan berterusan dan inovasi berdasarkan proses perniagaan yang cekap, ukuran yang jelas, amalan terbaik dan tinjuan pelanggan
·         Membangunkan kemahiran, kreativiti, penguasaan dan akauntabiliti ke atas kakitangan/pekerja menerusi program yang melibatkan pihak pengurusan

ii) Strategi

·         Ukuran pencapaian dasar menerusi kaedah Scorecard, KRA atau Objektif Jabatan/Bahagian
·         Sumber untuk pencapaian sasaran
·         Input adalah dari pengajaran (lessons learned) dari aktiviti lalu seperti hasil analisa SWOT, Aduan/Pengendalian Pelanggan, Laporan Audit, Pemeriksaan, Analisa/Data, Penilaian Risiko, Post-Mortem dsb.

Kaitan secara generik dengan elemen 9

4) Usahasama dan Sumber

·         Usahasama dengan stakeholders – pelanggan, masyarakat, pembekal, pihak berkuasa dll.
·         Strategi yang dirancang untuk mengekal atau meningkatkan tahap hubungan termasuk program Tanggungjawab Sosial Korporat (CSR) dll.
·         Manual, Pelan, Prosedur, Arahan, Senarai Periksa, Rekod, kakitangan, mesin, komputer dll

Kaitan secara generik dengan elemen 8

5) Proses

·         Melakar Core Business Process (CBP) organisasi secara keseluruhan, tanggungjawab ke atas proses dan dokumen yang berkaitan dengan proses
·         Memastikan TQM adalah sebahagian daripada CBP
·         Manual, Pelan, Prosedur, Arahan, Senarai Periksa, Rekod, kakitangan, mesin, komputer dll
·         Audit/Pemeriksaan/Penilaian Risiko

6) Kepuasan Pekerja/Kakitangan

·         Penguasaan/Rasa Pemilikan Kakitangan/Pekerja
·         Bekerja secara berpasukan
·         Imbuhan Pekerja
·         Kepimpinan yang dihormati/ditaati
·         Latihan dan Pembangunan
·         Penilaian Prestasi
·         Tinjuan Kepuasan Pekerja
·         Tunjukajar dan Kaunseling
·         Sumber yang mencukupi

7) Kepuasan Pelanggan

·         Tindakan Pembetulan terhadap ketidakpatuhan terhadap kehendak/spesifikasi pelanggan
·         Klasifikasi Pelanggan samada kategori lama dan baru, pesanan berulang
·         Pengendalian aduan pelanggan
·         Tinjauan Kepuasan Pelanggan
·         Peningkatan Berterusan

8) Penerimaan Masyarakat dan Pengguna

·         Aspek Keselamatan/Kesihatan Pekerjaan dan Pengurusan Alam Sekitar
·         Bagaimana impak OSH dan EMS ke atas masyarakat
·         Tanggungjawab Sosial Korporat dan lain-lain program bersama masyarakat

9) Hasil Prestasi Kunci

i) Kewangan
·         Hasil (Revenue), Perbelanjaan, Pendapatan Bersih, Aliran Tunai, Nilai Aset

ii) Pelanggan
·         Kepuasan Pelanggan, Perulangan Pesanan dan Program Mengekalkan Pelanggan, Syer Pasaran, Kekuatan Jenama

iii) Proses Dalaman
·         Inventori, Pesanan, Peruntukan Sumber, Pengurusan/Kitaran Masa, Kualiti

iv) Perkembangan Pembelajaran (Learning Growth)
·         Kepuasan Kakitangan, Turnover terkawal, Kemahiran Kakitangan, Pendidikan Kakitangan

Tuesday, December 19, 2017


The last time I saw this "calamity" was due to "attack" on the Stock Market. It has created a "chaos" in the late 90s.

The second time I saw similar phenomenon was when some "goons" are saying that authorized Forex platform is going to cheat you. It has also created another chaos until they calmed down by itself.

Now, I'm seeing the same trend happening in cryptocurrency especially BitCoin. (This time, we can avoid a chaos if we are smart enough)

It's a "lovely news" to some but "very bad news" especially those who had invested quite a lot of money.

Check any speculation towards cryptocurrency.  Don't just sell because you hear that some banking and financial institutions are trying to kill BitCoin or any other cryptocurrency.

Online Stock Exchange. Instant exchange Paypal to Bitcoin.

Be matured, this is another platform like Forex and Stock Exchange.

Remember, speculators feed from your fear.

Less but not least :

Don't avoid tax and fees - instead PAY THEM - so that you'll be gaining "legalized money" not being labelled as "scam" or "laundering". Don't try to be a Smart Alec - you do not underestimate the power of the law.

Avoid using wallets and exchange that you are not familiar with - check with your friends. Also, avoid using wallets or exchange that indicate "it's been hacked"

Tuesday, October 31, 2017


Online affiliate marketing have reached an (my guess) estimation $3.0 billion (or more) of payouts between 2016-2017 to webmasters/"blog"masters.

From a humble beginning in the late 90s, it has now become one of the main source of "passive" income that can be done on a part-time basis - even on full time. 

Basically it requires you to have :

a. A blog/website - either paid or free with ads - to me, that's not really important - what is more important is how to draw crowd to your site. (Keywords, Hashtags, Labels, Meta etc)

b. Products/Services - Be specific and put down some information on what you really do or what you are really good at. It helps to state your experience and successful stories as well. Additionally, photos, tables and diagrams will enhance your internet presence.

c. Affiliate with those selling similar Products/Services

Note : It helps to first google "e-book affiliate" - and understand what it is all about

This is the part where you need to choose which affiliate that suits you most...(do not be greedy..I've seen one simple banner on someone's website that have made so much money).

There are so many of them but I like to recommend you :

a) PayDotCom
b) Google AdSense 
c) Commission Junction
d) E-Junkie

and many more.

(Note : You should have PayPal account by now!)

Affiliate yourself with merchants with site publishers and help them sell their products/services (Tip : Find something similar to your products/services - because you know better what you're good at)

Vice-versa - ask merchants to help sell your product as well.

There are many more things to learn about online affiliate marketing...there are so many resources for you to read and understand.

Sunday, September 17, 2017


AL-FATIHAH - kepada anak-anak tahfiz yang terkorban, mudah-mudahan dikurniakan pahala syahid marakah dan memasuki syurga tanpa hisab..Amin... 

Sekalung takziah juga kepada ibubapa dan saudara-mara serta para sahabat mangsa. Semoga redha dengan takdir Allah SWT dan semoga beroleh kebaikan dan dapat kita sama-sama menghayati hikmahnya.

Selamat Hari Malaysia juga diucapkan kepada seluruh rakyat Malaysia tidak kira bangsa dan agama atau di mana juga berada.

Kesimpulannya tragedi ini perlu melihat kepada 5 isu utama :

a) FAKTOR AGAMA/KEROHANIAN - memberikan anak-anak perkhidmatan pendidikan tahfiz akan mendapat ganjaran dunia dan akhirat berlipatkaliganda. Kesedaran ibubapa mengenai pentingnya menghayati agama menerusi Al-Qur'an sudah mula bercambah dan perkara ini perlukan sokongan yang padu - kerana ini juga salah satu cara pencegahan anak-anak kecil dari terdedah kepada unsur-unsur yang tidak baik seperti isu moral terutamanya premis yang diuruskan di tengah-tengah bandaraya.

b) FAKTOR PERUNDANGAN, KUALITI, KESELAMATAN/KESIHATAN PEKERJAAN DAN PENGURUSAN ALAM SEKITAR - hak anak-anak dan pengurusan untuk mendapat perlindungan dan keselamatan (termasuk isu sabotaj/khianat kerana isu sabotaj/khianat JUGA adalah isu "security" yang termasuk dalam HSSE (Health, Safety, SECURITY and Environment) dan Kualiti) mengikut lunas perundangan dan sememangnya dituntut oleh Islam (sebahagian daripada usaha ikhtiar) 

Utamanya perhatian perlu diberikan ialah : apabila berlaku tragedi seumpama ini, LANGKAH PENCEGAHAN, PENGENALPASTIAN RISIKO SECARA PROAKTIF/MITIGASI bagi memastikan tragedi ini tidak berulang lagi atau dapat diminimakan.

Antara perkara yang perlu diberikan perhatian ialah : Latihan/Induksi/Fire Drill (keutamaan), Perundangan, Penguatkuasaan, Akses dan Pelan Lantai, Penilaian Bangunan, penentuan "Assembly Point", Pelan Kecemasan Kebakaran/Bencana Alam termasuk "sabotaj", pemadaman api, pemeriksaan berkala, pencegahan menerusi alat pengesan kebakaran/asap/kebocoran gas, pendawaian elektrik, penggunaan mesin/janakuasa dll, CCTV, KAWALAN KESELAMATAN seperti di IPT dsb.(lihat faktor (e) - semuanya ini perlu mengambilkira dalam fasa rekabentuk, tender, pembinaan, pasca-pembinaan dan penyerahan tapak. Susulan pemantauan perlu juga dilakukan semasa premis itu beroperasi.

Saya juga mengharapkan agar jangan segera menutup premis-premis yang berorientasikan kebajikan sekiranya terdapat perlanggaran undang-undang dan piawaian, sebaliknya berilah nasihat dan pengusaha premis-premis seumpama ini perlu bersikap terbuka terhadap perkara ini.

Selain itu, kaunseling professional perlu diberikan terhadap mangsa-mangsa kebakaran yang mungkin mengalami trauma terhadap kejadian ini.

c) FAKTOR KEMANUSIAAN  - orang ramai terutamanya umat Islam yang dipelopori oleh KDYMM Seri Paduka Baginda Yang Di Pertuan Agong sebagai Ketua Agama Rasmi Negara dengan sokongan Duli-Duli Yang Maha Mulia Raja-Raja, Mufti, Ulama dan mereka yang ingin menjalankan tanggungjawab sosial korporat (CSR) perlu membantu dana tahfiz dan mereka yang memerlukan (asnaf - anak yatim - fakir miskin - mereka yang tiada tempat tinggal - rumah orang-orang tua dll seumpamanya) 

Di sini kerajaan perlu mempertimbangkan lebih pelepasan cukai dari kadar yang ada sekarang untuk menggalakkan sumbangan diberikan dan sampai ke sasaran. Saya pasti Lembaga Zakat di seluruh Malaysia dapat membantu untuk memastikan dana pengusaha ini mencukupi.

d) FAKTOR POLITIK - secara negatifnya, isu ini jangan dipolitikkan, jangan diapi-apikan (kerajaan perlu mengambil tindakan tegas atas mereka yang menghasut tetapi bertopengkan agama) dan jangan pula ada kisah-kisah bantuan yang tidak sampai ke sasaran. Secara positifnya, semua ahli politik (tidak kira mana-mana parti) perlu membawa isu ini ke peringkat Parlimen untuk diperdebatkan. 

Saya pasti isu ini akan dipersetujui secara majoriti tidak mengira parti dan perhatian akan segera diberikan dengan mengambilkira faktor (a) - (c) dan (e) di atas dan point berikutnya.

Saya juga mengharapkan pihak berkuasa seperti SPRM memainkan peranan yang lebih baik dalam memantau kemungkinan berlakunya rasuah dalam kelulusan bangunan termasuk dalam fasa pembinaan. (lihat faktor (e)

e) FAKTOR PERNIAGAAN - Kita tidak boleh nafikan wujudnya sesetengah premis yang membantu anak-anak yatim, fakir miskin, asnaf dan tahfiz sesetengahnya mengenakan caj yang sangat tinggi. Walaupun ada sebab-sebab tertentu seperti penggajian kakitangan dan tenaga pengajar termasuk kos tanggungan elektrik, air, internet, penyediaan kemudahan/infrastruktur/sumber/makan-minum dll., maka di sinilah faktor (c) perlu memainkan peranan yang amat besar. 

Pihak berkuasa juga saya minta; walaupun syarat perlu diperketatkan; agar tidak mengenakan caj yang tinggi termasuk memberikan pelepasan cukai (bukan sahaja pada penderma),  pengusaha-pengusaha, kontraktor, perunding dll seumpama ini kerana mereka melakukan pekerjaan yang amat mulia sekali.

Semua pihak juga saya nasihatkan agar tidak mengambil peluang untuk "berniaga" sebaliknya membantu secara ikhlas - niat kita ialah "membantu menyelamatkan nyawa" secara proaktif - saya pasti usaha murni kita akan mendapat perhatian ramai dan sudah tentu ada insentifnya nanti.

Yang pastinya, seruan dari rakyat Malaysia termasuk saya ialah memberikan hukuman yang paling berat setelah terbukti mensabotaj/mengkhianati sehingga menyebabkan kebakaran dan kematian. 

Pihak berkuasa yang berkenaan juga perlu memastikan penguatkuasaan yang tinggi terhadap pengedaran/penyeludupan/penyalahgunaan dadah kerana ianya telah melanda anak-anak muda kita pada hari ini.


Elak sikap ‘bina dulu, mohon kemudian’
Oleh : Mohd. Yusof Ahmad - 17 September 2017 3:00 AM

KUALA LUMPUR 16 Sept. – Niat untuk menubuhkan pusat pendidikan tahfiz perlu diiringi dengan usaha untuk memenuhi semua syarat ditetapkan pihak berkuasa terutamanya berkaitan keselamatan tempat yang hendak didirikan sekolah tersebut.

Mufti Negeri Sembilan, Datuk Mohd. Yusof Ahmad berkata, kesedaran dalam kalangan orang ramai yang mahu mendirikan pusat pengajian seperti itu harus dipuji tetapi ia belum mencukupi sebelum beberapa faktor tertentu diambil kira berkaitan cara ia beroperasi.

Justeru itu katanya, sikap ‘bi­na dulu dan mohon kebenaran kemudian’ patut dielakkan oleh mereka yang berhasrat menubuhkan pusat pendidikan persendirian.

"Seperti yang kita tahu, pusat pendidikan agama seperti tahfiz tumbuh macam cendawan sama ada oleh secara berkumpulan atau secara individu. Kadang-kadang kurang daripada 10 pelajar pun sudah mahu tubuh pusat tahfiz.

"Kesedaran ini kita puji tetapi pengendali masih perlu patuh kepada syarat-syarat pihak berkuasa terutamanya berkaitan ke­selamatan pelajar dan kita tidak boleh hanya berharap semua itu akan dapat diatasi selepas kita tubuhkan dulu sekolah ini," kata­nya dalam sidang akhbar selepas Majlis Konvokesyen Tahfiz Darul Ulum, Negeri Sembilan yang di­ras­mikan Undang Luak Johol, Datuk Muhammed Abdullah hari ini.

Yang turut hadir Setiausaha Majlis Agama Islam Negeri Sembilan, Kamal Amran Kamaruddin; Pengarah Jabatan Hal Ehwal Agama Islam Negeri Sembilan, Datuk Selamat Paigo dan Pengerusi Akademi Darul Ulum, Mustaffa Daharun.

Semalam, seramai 21 pelajar dan dua orang warden Pusat Tahfiz Darul Quran Ittifaqiyah di Jalan Keramat Hujung, Datuk Keramat di ibu negara, maut selepas terperangkap dalam tragedi kebakaran asrama.

Dalam pada itu Mufti Selangor, Datuk Mohd. Tamyes Abd. Wahid mengingatkan ibu bapa supaya emilih pusat tahfiz yang menawarkan kemudahan pem­belajaran yang selamat untuk anak-anak dalam mempelajari ilmu akhirat kerana menjaga ke­selamatan diri itu juga dituntut dalam Islam.

Menurutnya, dalam menuntut ilmu, prasarana dan keselamatan anak-anak di tempat belajar perlu diambil kira.

Malah katanya, ibu bapa juga diingatkan supaya tidak hanya memikirkan syafaat menghantar anak mempelajari ilmu al-Quran semata-mata, sebaliknya banyak perkara lain yang dituntut dalam Islam termasuk aspek ke­selamatan.

"Suka diingatkan apabila memilih anak-anak belajar di pusat tahfiz dengan tujuan mendapat ilmu, perkara utama yang perlu difikirkan adalah kemudahan-kemudahan yang disediakan.

"Pilihlah tempat yang lebih efisien serta menjamin ketenteraman (keselamatan) anak-anak untuk mengejar ilmu akhirat," katanya kepada Mingguan Malaysia ketika dihubungi hari ini.

Sementara itu, Mufti Kelantan, Datuk Mohamad Shukri Moha­mad berkata, pusat-pusat tahfiz di negara ini perlu memperbaiki kemudahan yang ditawarkan serta mematuhi peraturan yang ditetapkan oleh pihak berkuasa tempatan serta Jabatan Bomba dan Penyelamat.

Katanya, perkara tersebut yang juga meliputi aspek keselamatan adalah dituntut dalam Islam.

Friday, September 15, 2017


With President Halimah Yacob being sworn in as the President for Republic of Singapore, it sends a strong message to the whole world that the majority of Singaporeans are heading towards peace, gender equality, interracial and interreligious harmony.

I must admit that I do envy Singaporeans but I also have nothing but respect to all of you.

My family and I would like to offer my heartiest congratulations to President Halimah Yacob, The Republic of Singapore especially to all Singaporeans.

Thursday, September 14, 2017



sumber berita

Tengku Adnan

KUALA LUMPUR: Pusat Tahfiz Darul Quran Ittifaqiyah, Jalan Keramat Hujung, di sini, dilaporkan tidak memenuhi tahap keselamatan ditetapkan.

Menteri Wilayah Persekutuan, Datuk Seri Tengku Adnan Tengku Mansor, berkata pusat tahfiz berkenaan hanya mempunyai satu laluan keluar dan masuk menuju ke tingkat atas.

"Kita memuji langkah pengurusan pusat tahfiz yang menawarkan pendidikan percuma kepada pelajar yang terdiri daripada keluarga kurang berkemampuan, namun aspek keselamatan perlu diberi keutamaan.

"Berdasarkan tinjauan bersama Dewan Bandaraya Kuala Lumpur (DBKL), kita dapati wujud kesalahan kerana premis ini hanya mempunyai satu laluan dan ia berbahaya dari segi keselamatan," katanya selepas meninjau lokasi kejadian, pagi tadi.

Tengku Adnan berkata, pemilik dan pengurusan pusat tahfiz berkenaan juga didapati tidak mempunyai kelulusan Jabatan Bomba dan Penyelamat serta DBKL untuk menjalankan aktiviti pengajian tahfiz di premis berkenaan.

"Kadang-kadang bila kita tegur dan suruh tutup sesebuah premis, saya dan DBKL dimarahi dan dikatakan berlaku tidak adil namun sebenarnya kita tidak mahu perkara seperti ini berlaku," katanya.

Katanya, beliau sudah mengarahkan semua pegawai di Kementerian Wilayah Persekutuan dan DBKL menjalankan pemeriksaan ke atas semua pusat tahfiz di ibu negara dan Putrajaya, hari ini.



Saya harap pembaca membaca dulu halatuju komen yang saya tulis ini. Ianya tidak berniat untuk menyalahkan samada pihak tahfiz mahupun pihak berkuasa. Yang sudah berlaku, sudahpun berlaku - yang telah pergi, telah pun pergi dan tidak dapat dikembalikan lagi.

Yang penting, apa langkah kita selanjutnya untuk mengelakkan perkara yang sama berulang - sebagai salah satu dari cabang usaha ikhtiar?

Innaa lillaahi wa innaa ilaihi roo ji-'uun - Al-Fatihah.
Pertama saya ingin merakamkan ucapan takziah kepada keluarga yang terlibat. Semoga semua anak-anak ini digolongkan Allah SWT di kalangan syuhada. Saya harap dapatlah kaum keluarga redha akan tragedi ini.
Apa yang disebut oleh Datuk Seri Tengku Adnan Tengku Mansor memang ada kebenarannya. Namun pada saya, DBKL perlu bertegas demi keselamatan premis terutamanya yang berada di tengah-tengah bandaraya.
Atas dasar kemanusiaan, saya turut bersetuju dengan apa yang disebut oleh YB Menteri Wilayah mengenai perkhidmatan percuma yang diberikan oleh tahfiz berkenaan tetapi aspek keselamatan dan kesihatan pekerjaan perlu bersifat preventif serta bukannya "corrective". Ianya seolah-olah kita menanti bencana akan berlaku. Kita tidak boleh ada sikap "berserah sahaja" dan tiada usaha ikhtiar yang dilakukan untuk mencegah. Dan apabila sesuatu tragedi berlaku, kita ada budaya "menuding jari" (blaming culture)
Sudah tiba masanya, DBKL, JKKP, JAS, BOMBA dll yang berkenaan perlu duduk bersama dan memikirkan cara-cara proaktif seperti mengadakan "fire-drill", pemeriksaan berkala dan penilaian risiko bukan sahaja ke atas premis seperti ini tetapi ke atas semua premis. Ini kerana saya lihat, banyak tangga kecemasan (fire escape) di belakang bangunan telah dirobohkan, "fire door" yang tidak berfungsi, tangga kecemasan dalaman dijadikan stor barangan, penggunaan dapor gas dengan cara yang tidak selamat, tiadanya alat pemadam kebakaran (atau bertarikh luput atau ada tetapi tidak tahu digunakan), kesukaran akses kepada pihak BOMBA untuk memadamkan kebakaran, kesukaran akses untuk mangsa keluar, tiadanya penggera keselamatan, tiadanya pelan lantai, tiadanya "emergency escape route" dll.
Yang paling penting bila bercakap mengenai "preventive action" atau "risk management" ialah LATIHAN, BENGKEL, INDUKSI yang secukupnya perlu diberikan kepada semua pengusaha-pengusaha mengenai pentingnya aspek keselamatan dan kesihatan pekerjaan (dan alam sekitar) (SHE) terjaga.
Aspek SHE bukan sahaja perlu dijaga semasa premis dibina, ianya perlu dirancang semasa fasa rekabentuk, fasa tender, fasa pembinaan, fasa pasca-pembinaan, fasa penyerahan kembali tapak - MALAH perlunya susulan semasa ianya beroperasi.

Wednesday, September 13, 2017


Risk Based Thinking ISO 9001:2015
(The answers provided are not to be deemed as solutions but basic guidelines, please contact me for further details of consultancy and training)
Q : Do I issue NCR for Risk Identification/Assessment? (i.e. HIRARC)
A : Risk Identification/Asessment and even HIRARC itself is an assessment NOT an audit/inspection. Please do not confuse the two. When we talk about risk, the word "proactive" must always come into the picture. Risk Based Thinking in the new ISO 9001:2015 is previously known as "Preventive Action" but spoken in a wider sense.
If you are using HIRARC, then there are "marks" to denote severity and likelihood of the risk being identified. You can note suggestion or instruction for improvement based on your findings and discuss in your Management Review.
Q : I am a newbie in Risk Management, where to start on Risk Based Thinking during upgrading from the old version?
A: ISO 9001:2015 do not make it "a must" to have a full risk management. Unless it's already part of your core business process (especially planning), e.g. using HIRARC, then that's different. Look at your core business process and identify/ brainstorm the possible risk associated with every process where applicable. Using the Risk Register would be a good idea.

The reason why "Risk Based Thinking" is introduced into ISO 9001:2015 is because to reduce non-conformance and customer complaints, to justify clearly (substantiated with evidence) the Department/Unit Objectives, KPI/KRA, Balance Scorecard etc. (not simply pick up a figure from 'the sky')



The White House
Office of the Press Secretary

Photo Source : New York Times
For Immediate Release

Remarks by President Trump and Prime Minister Najib Abdul Razak of Malaysia Before Bilateral Meeting

Cabinet Room
12:11 P.M. EDT
PRESIDENT TRUMP:  Thank you very much.  It’s great to have the Prime Minister of Malaysia and his very distinguished delegation with us today.  We’re talking about trade -- very large trade deals.  We’re working on one deal where between 10 and 20 billion dollars’ worth of Boeing jets are going to be purchased, General Electric engines will be purchased, and many other things.  
Also, Malaysia is a massive investor in the United States in the form of stocks and bonds, and the stock exchange.  And they have to be very happy because we’re hitting new highs on almost a weekly basis.  And so we’re very proud of our stock market and what’s happened since I became President.  So I congratulate you on those investments.
But I just want to say, it’s an honor to have you here.  It’s an honor to have your delegation with us.  I believe you’ll be at the United Nations next week, and a lot of folks are going to be at the United Nations next week.  It should be an exciting week, and we look very much forward to that.
But I want to thank you very much for all of the investment you’ve made in the United States.  Also, the Prime Minister has a major role in not allowing ISIS -- or, as you say, Daesh -- and others to exist.  And he’s been very, very strong on terrorism in Malaysia, and a great supporter from that standpoint.  So that’s a very important thing to the United States.
He does not do business with North Korea any longer, and we find that to be very important.  We had a vote yesterday on sanctions.  We think it’s just another very small step -- not a big deal.  Rex and I were just discussing -- not big.  I don’t know if it has any impact, but certainly it was nice to get a 15-to-nothing vote.  But those sanctions are nothing compared to what ultimately will have to happen.
So thank you everyone for being here, and we appreciate it.  Mr. Prime Minister, it’s a great honor to have you in the United States and in the White House.  And thank you everyone for being here.  Thank you very much.  Thank you.
Would you like to say something?
PRIME MINISTER RAZAK:  Thank you very much, Mr. President, for your invitation for me and members of my delegation to meet with you at the White House.  I want to say that we come here with a strong value proposition to put on the table.
Number one, we want to help you in terms of strengthening the U.S. economy.  I come with three specific proposals.  Number one, we intend to increase the number of Boeing planes to be purchased by MAS.  We are committed to 25 planes of the 737 MAX 10, plus eight 787 Dreamliners.  And there is a strong probability -- not possibility – probability that we will add 25 more 737 MAX 10 in the near future.  So within five years, the deal will be worth beyond $10 billion.  That’s one.  We will also try to persuade AirAsia to purchase GE engines.
PRIME MINISTER RAZAK:  Secondly, we have Employees Provident Fund, which is a major pension fund in Malaysia.  They’ve got quite a big sum of capital to be exported.  They have invested close to $7 billion, in terms of equity, in the United States.  And they intend to invest three to four additional billion dollars to support your infrastructure redevelopment in the United States.
PRIME MINISTER RAZAK:  And thirdly, our sovereign fund, Khazanah, they have an office in Silicon Valley.  They have invested about $400 million, in terms of high-tech companies, and they intend to increase that investment as well.
Secondly, the other goal of your administration, Mr. President, which is to make the United States safe -- and with that, the world safe -- we are committed to fight Daesh, IS, Al-Qaeda, Abu Sayyaf -- you name it.  They are the enemy of the United States, they are also the enemy of Malaysia, and we will do our part to make sure that our part of the world is safe.
We will also contribute in terms of the ideological warfare because you need to win the hearts and minds.  And the key to it is to support moderate and progressive Muslim regimes and governments around the world, because that is the true face of Islam; that is the authentic face of Islam.  The more you align with progressive and moderate regimes, the better it would be in terms of winning the hearts and minds of the Muslim world.
PRIME MINISTER RAZAK:  So, Mr. President, thank you once again.  The United States has always been our partner for a long, long time.  And this year is our 60th anniversary of our relationship, and I hope that today’s meeting will make it even stronger in the years to come.
PRESIDENT TRUMP:  Thank you very much.  Appreciate it.
12:18 P.M. EDT

Friday, April 21, 2017


The employees are the embodiment of what the M&A is all about. One of the nice things about the opportunity to meet first hand with these employees is to hear what they thought, and they all thought very similar things. They understood that it was necessary; they thought they were in a better, stronger company.