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BIODATA - NIK ZAFRI




NIK ZAFRI BIN ABDUL MAJID, CONSULTANT/TRAINER
Email: nikzafri@yahoo.com, nikzafri@gmail.com
http://www.nikzafri.blogspot.my

Kelantanese, Alumni of Sultan Ismail College Kelantan (SICA), Diploma (Management), IT Competency Cert, Certified Written English Professional US. Has participated in many seminars/conferences (local/ international) in the capacity of trainer/lecturer and participant.

Affiliations :- Council Member of Gerson Lehrman Group NY, Institute of Quality Malaysia, Malaysian Institute of Management, Malaysian Occupational Safety and Health Professionals Association, Auditor ISO 9000 IRCAUK, Auditor OHSAS 18000 (SIRIM and STS) /EMS ISO 14000:2004 and Construction Quality Assessment System (CONQUAS, CIDB (Now BCA) Singapore),

* Possesses 26 years of experience/hands-on in the multi-modern management & technical disciplines (systems & methodologies) such as Knowledge Management (Hi-Impact Management/ICT Solutions), Quality (TQM/ISO), Safety Health Environment, Civil & Building (Construction), Manufacturing, Motivation & Team Building, HR, Marketing/Branding, Business Process Reengineering, Economy/Stock Market, Contracts/Project Management, Finance & Banking, etc. He was employed to international bluechips involving in national/international megaprojects such as Balfour Beatty Construction/Knight Piesold & Partners UK, MMI Insurance Group Australia, Hazama Corporation (Hazamagumi) Japan (with Mitsubishi Corporation, JA Jones US, MMCE and Ho-Hup) and Sunway Construction Berhad (The Sunway Group of Companies). Among major projects undertaken : Pergau Hydro Electric Project, KLCC Petronas Twin Towers, LRT Tunnelling, KLIA, Petronas Refineries Melaka, Putrajaya Government Complex, Sistem Lingkaran Lebuhraya Kajang (SILK), Mex Highway, KLIA1, KLIA2 etc. Once serviced SMPD Management Consultants as Associate Consultant cum Lecturer for Diploma in Management, Institute of Supervisory Management UK/SMPD JV. Currently – Associate/Visiting Consultants/Facilitators, Advisors for leading consulting firms (local and international) including project management. To name a few – Noma SWO Consult, Amiosh Resources, Timur West Consultant Sdn. Bhd., TIJ Consultants Group (Malaysia and Singapore) and many others.

* Ex-Resident Weekly Columnist of Utusan Malaysia (1995-1998) and have produced more than 100 articles related to ISO-9000– Management System and Documentation Models, TQM Strategic Management, Occupational Safety and Health (now OHSAS 18000) and Environmental Management Systems ISO 14000. His write-ups/experience has assisted many students/researchers alike in module developments based on competency or academics and completion of many theses. Once commended by the then Chief Secretary to the Government of Malaysia for his diligence in promoting and training the civil services (government sector) based on “Total Quality Management and Quality Management System ISO-9000 in Malaysian Civil Service – Paradigm Shift Scalar for Assessment System”

Among Nik Zafri’s clients : Adabi Consumer Industries Sdn. Bhd, (MRP II, Accounts/Credit Control) The HQ of Royal Customs and Excise Malaysia (ISO 9000), Veterinary Services Dept. Negeri Sembilan (ISO 9000), The Institution of Engineers Malaysia (Aspects of Project Management – KLCC construction), Corporate HQ of RHB (Peter Drucker's MBO/KRA), NEC Semiconductor - Klang Selangor (Productivity Management), Prime Minister’s Department Malaysia (ISO 9000), State Secretarial Office Negeri Sembilan (ISO 9000), Hidrological Department KL (ISO 9000), Asahi Kluang Johor(System Audit, Management/Supervisory Development), Tunku Mahmood (2) Primary School Kluang Johor (ISO 9000), Consortium PANZANA (HSSE 3rd Party Audit), Lecturer for Information Technology Training Centre (ITTC) – Authorised Training Center (ATC) – University of Technology Malaysia (UTM) Kluang Branch Johor, Kluang General Hospital Johor (Management/Supervision Development, Office Technology/Administration, ISO 9000 & Construction Management), Kahang Timur Secondary School Johor (ISO 9000), Sultan Abdul Jalil Secondary School Kluang Johor (Islamic Motivation and Team Building), Guocera Tiles Industries Kluang Johor (EMS ISO 14000), MNE Construction (M) Sdn. Bhd. Kota Tinggi Johor (ISO 9000 – Construction), UITM Shah Alam Selangor (Knowledge Management/Knowledge Based Economy /TQM), Telesystem Electronics/Digico Cable(ODM/OEM for Astro – ISO 9000), Sungai Long Industries Sdn. Bhd. (Bina Puri Group) - ISO 9000 Construction), Secura Security Printing Sdn. Bhd,(ISO 9000 – Security Printing) ROTOL AMS Bumi Sdn. Bhd & ROTOL Architectural Services Sdn. Bhd. (ROTOL Group) – ISO 9000 –Architecture, Bond M & E (KL) Sdn. Bhd. (ISO 9000 – Construction/M & E), Skyline Telco (M) Sdn. Bhd. (Knowledge Management),Technochase Sdn. Bhd JB (ISO 9000 – Construction), Institut Kefahaman Islam Malaysia (IKIM – ISO 9000 & Internal Audit Refresher), Shinryo/Steamline Consortium (Petronas/OGP Power Co-Generation Plant Melaka – Construction Management and Safety, Health, Environment), Hospital Universiti Kebangsaan Malaysia (Negotiation Skills), Association for Retired Intelligence Operatives of Malaysia (Cyber Security – Arpa/NSFUsenet, Cobit, Till, ISO/IEC ISMS 27000 for Law/Enforcement/Military), T.Yamaichi Corp. (M) Sdn. Bhd. (EMS ISO 14000) LSB Manufacturing Solutions Sdn. Bhd., (Lean Scoreboard (including a full development of System-Software-Application - MSC Malaysia & Six Sigma) PJZ Marine Services Sdn. Bhd., (Safety Management Systems and Internal Audit based on International Marine Organization Standards) UNITAR/UNTEC (Degree in Accountacy – Career Path/Roadmap) Cobrain Holdings Sdn. Bhd.(Managing Construction Safety & Health), Speaker for International Finance & Management Strategy (Closed Conference), Pembinaan Jaya Zira Sdn. Bhd. (ISO 9001:2008-Internal Audit for Construction Industry & Overview of version 2015), Straits Consulting Engineers Sdn. Bhd. (Full Integrated Management System – ISO 9000, OHSAS 1800 and EMS ISO 14000 for Civl/Structural/Geotechnical Consulting), Malaysia Management & Science University (MSU – (Managing Business in an Organization), Innoseven Sdn. Bhd. (KVMRT Line 1 MSPR8 – Awareness and Internal Audit (Construction), ISO 9001:2008 and 2015 overview for the Construction Industry), Kemakmuran Sdn. Bhd. (KVMRT Line 1 - Signages/Wayfinding - Project Quality Plan and Construction Method Statement ), Amiosh Resources - (1) Lembaga Tabung Haji - Flood ERP (2) WNA Consultants - DID/JPS -Flood Risk Assessment and Management Plan - Prelim, Conceptual Design, Interim and Final Report etc. (3) Tunnel Fire Safety - Fire Risk Assessment Report - Design Fire Scenario), Safety, Health and Environmental Management Plans leading construction/property companies/corporations in Malaysia. Timur West Consulting (1) Business Methodology and System (2) Information Security Management Systems (ISMS) ISO/IEC 27001:2013 for Majlis Bandaraya Petaling Jaya ISMS/Audit/Risk/ITP Technical Team

* Has appeared for 10 consecutive series in “Good Morning Malaysia RTM TV1’ Corporate Talk Segment discussing on ISO 9000/14000 in various industries. For ICT, his inputs garnered from his expertise have successfully led to development of work-process e-enabling systems in the environments of intranet, portal and interactive web design especially for the construction and manufacturing. Some of the end products have won various competitions of innovativeness, quality, continual-improvements and construction industry award at national level. He has also in advisory capacity – involved in development and moderation of websites, portals and e-profiles for mainly corporate and private sectors, public figures etc. He is also one of the recipients for MOSTE Innovation for RFID use in Electronic Toll Collection in Malaysia



Risk Based Thinking ISO 9001:2015

(The answers provided are not to be deemed as solutions but basic guidelines, please contact me for further details of consultancy and training)

Q : Do I issue NCR for Risk Identification/Assessment? (i.e. HIRARC)

A : Risk Identification/Asessment and even HIRARC itself is an assessment NOT an audit/inspection. Please do not confuse the two. When we talk about risk, the word "proactive" must always come into the picture. Risk Based Thinking in the new ISO 9001:2015 is previously known as "Preventive Action" but spoken in a wider sense.

If you are using HIRARC, then there are "marks" to denote severity and likelihood of the risk being identified. You can note suggestion or instruction for improvement based on your findings and discuss in your Management Review.

Q : I am a newbie in Risk Management, where to start on Risk Based Thinking during upgrading from the old version?

A: ISO 9001:2015 do not make it "a must" to have a full risk management. Unless it's already part of your core business process (especially planning), e.g. using HIRARC, then that's different. Look at your core business process and identify/ brainstorm the possible risk associated with every process where applicable. Using the Risk Register would be a good idea.

The reason why "Risk Based Thinking" is introduced into ISO 9001:2015 is because to reduce non-conformance and customer complaints, to justify clearly (substantiated with evidence) the Department/Unit Objectives, KPI/KRA, Balance Scorecard etc. (not simply pick up a figure from 'the sky')

Note :


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Tuesday, October 06, 2015

WHAT KIND OF WORLD WE'RE LIVING IN? (NIK ZAFRI)

Originally written on 8 May 2010 at 22:07



We are now living in the world full of uncertainty. With the fast pace of globalization, we too are trapped within the dimension of the unknown and unprecedented.

The word 'Power' now is in the game.

Power has always been linked to two things and two things only - good and evil - mostly evil for those who choose to abuse it. Innocent human beings; without realizing what is happening; continue to live in oblivion (mind you...not the video-game) because of the continuous misappropriation of power occurring everywhere around the globe. (I wonder if the Illuminati mind control using 'invisible technology' is true after all)

The chain effect becomes faster and greater when you; readers; and I; writer says that :

"Aaaah..that's life, so what? Just shut-up and move along - as long as we don't disturb one another, we'll be fine".

Ironically this is still too far from the truth and the reality. Look around you!!

Whenever we say these words, we tend to be lead astray with such rethorical and nonsensical philosophy. When?

When our own planet being colonized, our resources, our lands, our houses, our money etc by unscrupulous illogical human beings who thinks that possessing such 'Power' and 'Influence' will be eternal. And what do they say to you?

"This is Progress...this is Development.... Learn to live with it" and by a blink of an eye,your backyard becomes a development project. If you're lucky enough, you will be given some money and you're gone - shifting from one place to another.

Behind you, the actual words would be :

"You're backwards, you're uneducated, you're dumb, you're anti-progress etc"

My replies would be :

Yes, I'm 'anti-progress' because I'm against people who cut down shady trees or destroy greeneries (for no obvious good reason)

Yes, I'm 'uneducated' because I say : "wow...is this global warming..so burning hot!!
....while walking from my house to the stall just 700m away (been doing this for the last 9 years - for health purposes) - perspiring heavily and rapidly dehydrated - not even a single car wish to stop and give a ride - such jerks!! (those days it was not this HOT)

And Yes, I'm 'dumb' for not following the current destructive trends

Am I the only one who's reacting unexpectedly to the climate changes?

Does climate-shift has something to do with my erratic behaviours?

As I see the progress in the human chronicles - I see :

a) wireless technology evolutionizing itself - WAP, Bluetooth, 3G, 4G etc, PAN, Wi-Fi, Wi-Max, Broadband, X-Max etc.

But I also see some human beings using 'sophisticated gadgets' are smiling ironically when they see others using a normal conventional mobile phone and in their hearts "Man..you're no where to me"

b) people working and walking in KL, New York, London and other big cities – not having much time to talk to one another - perhaps they are too busy.

But I also see people who are working/walking rarely care for others - say...when they witness accidents happening right in front of their eyes or pickpockets forcibly steal other people's property or hearing arguments which may end or proven fatal,

And I also witnessed people who are too busy rarely looking at elements of poverty amidst the city hustles. They don't care as long as they are OK with money - pay their taxes, zakats/fitrahs etc. then there is no time to have mercy on others.

Ultimately, I now see elements of the dark sides forming - betrayals, ruined marriages, self-centred attitudes, ruined families, liars, swindlers, cheaters, robbers, thieves, gangsters, racists, extremists etc.

So, this is what we have become – more complex under the pretext of “the new way of life” ? or "This is trendy"??

Well..to add up - we see diabetes, hypertension, cardiac arrests, aches here and there etc.

1) So, what modern economics say about equal distribution of wealth are simply lip service?

2) People are telling me about renewable energies – has it been equally distributed?

3) Sustainable Development - is there such a word?

4) How about politics nowadays? Where is it heading?

5) I wonder; in the near future; will I still see tranquility in flora and fauna, beautiful sandy beaches, orchards etc.

6) Will the earth be healed of so much wounds caused by homosapiens?

7) Why are the teenagers today have their own styles, their own terminologies etc.?

8) Will I be left behind and be accused of 'lack of progress' or 'not following the current trend?'

9) Where did innocent little children learn how to swear, curse etc. (wanna prove me wrong? wanna bet? Just visit any cybercafe and look at the kids (as young as 7 years old - I wonder where are their parents?) who are playing games..what do they say when they loose?)

10) Some people fantasizing and delusioning that "he/she is the MOST popular person in the world" or "he/she is the SAVIOR", "he/she is the fairest, most handsome of all", "he/she is the richest of all", "he/she is the most glamorous of all"...gosh.... :-)

11) People who claim that they're so educated and advanced thinking YET fall for online scams, get rich quick scheme, money laundering, pyramid scheme, urban-legends etc. Worse...some bogus doctors, shamans, bomohs/dukuns etc.

12) People who are not thankful for what or who they are - naturally. One who sees, ignores, hates and overlooks the local culture and tried to blend with 'other people's culture' and dare to claim that this 'new culture' are theirs since they were born...this is the BIGGEST JERK OF ALL!

What would be the solutions? Have you got the answer?

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