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MY EMPLOYERS AND CLIENTELLES




A THOUGHT

It’s wonderful to revisit the past, though not every memory is nostalgic some can drain your spirit to live. I find the present while learning valuable lessons from the past (so they’re not repeated), and focus on the future gives me a sense of closure, ownership, even drives me to move forward, and feels truly empowering.

Perhaps it's time to recite this daily mantra - that "enough is enough" - "no more being a victim, I'm retaking control of myself and my life"

BIODATA - NIK ZAFRI



 



NIK ZAFRI BIN ABDUL MAJID,
CONSULTANT/TRAINER
Email: nikzafri@yahoo.com, nikzafri@gmail.com
https://nikzafri.wixstudio.com/nikzafriv2

Kelantanese, Alumni of Sultan Ismail College Kelantan (SICA), Business Management/Administration, IT Competency Cert, Certified Written English Professional US. Has participated in many seminars/conferences (local/ international) in the capacity of trainer/lecturer and participant.

Affiliations :- Council/Network Member of Gerson Lehrman Group, Institute of Quality Malaysia, Auditor ISO 9000 IRCAUK, Auditor OHSMS (SIRIM and STS) /EMS ISO 14000 and Construction Quality Assessment System CONQUAS, CIDB (Now BCA) Singapore),

* Possesses almost 30 years of experience/hands-on in the multi-modern management & technical disciplines (systems & methodologies) such as Knowledge Management (Hi-Impact Management/ICT Solutions), Quality (TQM/ISO), Safety Health Environment, Civil & Building (Construction), Manufacturing, Motivation & Team Building, HR, Marketing/Branding, Business Process Reengineering, Economy/Stock Market, Contracts/Project Management, Finance & Banking, etc. He was employed to international bluechips involving in national/international megaprojects such as Balfour Beatty Construction/Knight Piesold & Partners UK, MMI Insurance Group Australia, Hazama Corporation (Hazamagumi) Japan (with Mitsubishi Corporation, JA Jones US, MMCE and Ho-Hup) and Sunway Construction Berhad (The Sunway Group of Companies). Among major projects undertaken : Pergau Hydro Electric Project, KLCC Petronas Twin Towers, LRT Tunnelling, KLIA, Petronas Refineries Melaka, Putrajaya Government Complex, Sistem Lingkaran Lebuhraya Kajang (SILK), Mex Highway, KLIA1, KLIA2 etc. Once serviced SMPD Management Consultants as Associate Consultant cum Lecturer for Diploma in Management, Institute of Supervisory Management UK/SMPD JV. Currently – Associate/Visiting Consultants/Facilitators, Advisors/Technical Experts for leading consulting firms (local and international), certification bodies including project management. To name a few – Noma SWO Consult, Amiosh Resources, Timur West Consultant Sdn. Bhd., TIJ Consultants Group (Malaysia and Singapore), QHSEL Consultancy Sdn. Bhd.

He is also currently holding the Position of Principal Consultant/Executive Director (Special Projects) - Systems and Methods, ESG, QHSE at QHSEL Consultancy Sdn. Bhd.* Ex-Resident Weekly Columnist of Utusan Malaysia (1995-1998) and have produced more than 100 articles related to ISO-9000– Management System and Documentation Models, TQM Strategic Management, Occupational Safety and Health (now OHSAS 18000) and Environmental Management Systems ISO 14000. His write-ups/experience has assisted many students/researchers alike in module developments based on competency or academics and completion of many theses. Once commended by the then Chief Secretary to the Government of Malaysia for his diligence in promoting and training the civil services (government sector) based on “Total Quality Management and Quality Management System ISO-9000 in Malaysian Civil Service – Paradigm Shift Scalar for Assessment System”

Among Nik Zafri’s clients : Adabi Consumer Industries Sdn. Bhd, (MRP II, Accounts/Credit Control) The HQ of Royal Customs and Excise Malaysia (ISO 9000), Veterinary Services Dept. Negeri Sembilan (ISO 9000), The Institution of Engineers Malaysia (Aspects of Project Management – KLCC construction), Corporate HQ of RHB (Peter Drucker's MBO/KRA), NEC Semiconductor - Klang Selangor (Productivity Management), Prime Minister’s Department Malaysia (ISO 9000), State Secretarial Office Negeri Sembilan (ISO 9000), Hidrological Department KL (ISO 9000), Asahi Kluang Johor(System Audit, Management/Supervisory Development), Tunku Mahmood (2) Primary School Kluang Johor (ISO 9000), Consortium PANZANA (HSSE 3rd Party Audit), Lecturer for Information Technology Training Centre (ITTC) – Authorised Training Center (ATC) – University of Technology Malaysia (UTM) Kluang Branch Johor, Kluang General Hospital Johor (Management/Supervision Development, Office Technology/Administration, ISO 9000 & Construction Management), Kahang Timur Secondary School Johor (ISO 9000), Sultan Abdul Jalil Secondary School Kluang Johor (Islamic Motivation and Team Building), Guocera Tiles Industries Kluang Johor (EMS ISO 14000), MNE Construction (M) Sdn. Bhd. Kota Tinggi Johor (ISO 9000 – Construction), UITM Shah Alam Selangor (Knowledge Management/Knowledge Based Economy /TQM), Telesystem Electronics/Digico Cable(ODM/OEM for Astro – ISO 9000), Sungai Long Industries Sdn. Bhd. (Bina Puri Group) - ISO 9000 Construction), Secura Security Printing Sdn. Bhd,(ISO 9000 – Security Printing) ROTOL AMS Bumi Sdn. Bhd & ROTOL Architectural Services Sdn. Bhd. (ROTOL Group) – ISO 9000 –Architecture, Bond M & E (KL) Sdn. Bhd. (ISO 9000 – Construction/M & E), Skyline Telco (M) Sdn. Bhd. (Knowledge Management),Technochase Sdn. Bhd JB (ISO 9000 – Construction), Institut Kefahaman Islam Malaysia (IKIM – ISO 9000 & Internal Audit Refresher), Shinryo/Steamline Consortium (Petronas/OGP Power Co-Generation Plant Melaka – Construction Management and Safety, Health, Environment), Hospital Universiti Kebangsaan Malaysia (Negotiation Skills), Association for Retired Intelligence Operatives of Malaysia (Cyber Security – Arpa/NSFUsenet, Cobit, Till, ISO/IEC ISMS 27000 for Law/Enforcement/Military), T.Yamaichi Corp. (M) Sdn. Bhd. (EMS ISO 14000) LSB Manufacturing Solutions Sdn. Bhd., (Lean Scoreboard (including a full development of System-Software-Application - MSC Malaysia & Six Sigma) PJZ Marine Services Sdn. Bhd., (Safety Management Systems and Internal Audit based on International Marine Organization Standards) UNITAR/UNTEC (Degree in Accountacy – Career Path/Roadmap) Cobrain Holdings Sdn. Bhd.(Managing Construction Safety & Health), Speaker for International Finance & Management Strategy (Closed Conference), Pembinaan Jaya Zira Sdn. Bhd. (ISO 9001:2008-Internal Audit for Construction Industry & Overview of version 2015), Straits Consulting Engineers Sdn. Bhd. (Full Integrated Management System – ISO 9000, OHSAS 18000 (ISO 45000) and EMS ISO 14000 for Civil/Structural/Geotechnical Consulting), Malaysia Management & Science University (MSU – (Managing Business in an Organization), Innoseven Sdn. Bhd. (KVMRT Line 1 MSPR8 – Awareness and Internal Audit (Construction), ISO 9001:2008 and 2015 overview for the Construction Industry), Kemakmuran Sdn. Bhd. (KVMRT Line 1 - Signages/Wayfinding - Project Quality Plan and Construction Method Statement ), Lembaga Tabung Haji - Flood ERP, WNA Consultants - DID/JPS -Flood Risk Assessment and Management Plan - Prelim, Conceptual Design, Interim and Final Report etc., Tunnel Fire Safety - Fire Risk Assessment Report - Design Fire Scenario), Safety, Health and Environmental Management Plans leading construction/property companies/corporations in Malaysia, Timur West Consultant : Business Methodology and System, Information Security Management Systems (ISMS) ISO/IEC 27001:2013 for Majlis Bandaraya Petaling Jaya ISMS/Audit/Risk/ITP Technical Team, MPDT Capital Berhad - ISO 9001: 2015 - Consultancy, Construction, Project Rehabilitation, Desalination (first one in Malaysia to receive certification on trades such as Reverse Osmosis Seawater Desalination and Project Recovery/Rehabilitation), ABAC Centre of Excellence UK (ABMS ISO 37001) Joint Assessment (Technical Expert)

He is also rediscovering long time passions in Artificial Intelligence, ICT and National Security, Urban Intelligence/Smart Cities, Environmental Social and Governance, Solar Energy, Data Centers - BESS, Tiers etc. and how these are being applied.

* Has appeared for 10 consecutive series in “Good Morning Malaysia RTM TV1’ Corporate Talk Segment discussing on ISO 9000/14000 in various industries. For ICT, his inputs garnered from his expertise have successfully led to development of work-process e-enabling systems in the environments of intranet, portal and interactive web design especially for the construction and manufacturing. Some of the end products have won various competitions of innovativeness, quality, continual-improvements and construction industry award at national level. He has also in advisory capacity – involved in development and moderation of websites, portals and e-profiles for mainly corporate and private sectors, public figures etc. He is also one of the recipients for MOSTE Innovation for RFID use in Electronic Toll Collection in Malaysia.

Note :


TO SEE ALL ARTICLES

ON THE"LABEL" SECTION BELOW (RIGHT SIDE COLUMN), YOU CAN CLICK ON ANY TAG - TO READ ALL ARTICLES ACCORDING TO ITS CATEGORY (E.G. LABEL : CONSTRUCTION) OR GO TO THE VERY END OF THIS BLOG AND CLICK "Older Posts"


 

When you notice red flags of extreme stress in a friend or family member, you have two choices. You can turn away and pretend nothing happened, or tell yourself that you have problems of your own to handle. Or, with compassion and moral courage, regardless of your own circumstances, you can acknowledge their struggle, reach out, and try to help, including seeking professional support.

There is nothing cliche about genuine emotional distress, especially when the signs point toward suicidal thoughts. I hope we all have the heart to respond when someone is at risk, because ignoring it may mean reacting too late or worse, acting as if it never mattered once it’s gone.

Sunday, January 18, 2026

Non-Conformance Report (NCR) (Compressive Strength Not Matching Specified Design Strength (Road Construction)

I wish to thank Principal C & S of QHSEL Consultancy Sdn. Bhd. for this sharing. Also I thank the team from C & S Consultant and HSSE Team for invaluable inputs.

Project: [....Access Road Project...] Location: [.......] NCR No.: NCR-AGG-ROAD-..... Date: ...... Issued To: [Contractor] Issued By: ............................ Prepared By: [........................]

1. Description of Non-Conformance

During routine quality assurance testing by the QA/QC Engineer of concrete intended for pavement slab construction, it was observed that the compressive strength did not meet the specified design strength of 30 MPa at 28 days, required for the (access) road surface to withstand heavy traffic loading.

Concrete cubes from Mix Design RC-30, tested at 28 days, achieved an average compressive strength of 26.2 MPa, indicating a non-conformance.

2. Reference Standards

  • BS EN 206: Concrete – Specification, performance, production, and conformity,

  • BS 882: Aggregates from natural sources for concrete,

  • JKR Specifications for Rigid Pavements (JKR Road Standard R5/R4)

  • Project Specification Section [........................]

  • Method Statement Ref........ Concrete Mix Design and Aggregate Quality Control (Rigid Pavement) - See below

2.1 Failure to Comply to the Method Statement

It was also noted that the Method Statement Ref........ Concrete Mix Design and Aggregate Quality Control (Rigid Pavement) was also not complied where it was mentioned clearly in the following points :

Aggregate Inspection and Testing: Verify coarse and fine aggregates meet specified grading, silt content, and crushing values, Conduct sieve analysis for fine and coarse aggregates according to BS 812, Test coarse aggregate crushing value (BS 812-110) and abrasion resistance for durability.

Concrete Mix Design: Prepare mix design (RC-30 for rigid pavement) based on target 28-day compressive strength, Determine cement content, water-cement ratio, aggregate proportions, and admixture dosage

  • Batching and Mixing: Use calibrated batching equipment, Ensure uniform mixing of cement, aggregates, water, and admixtures, Maintain proper slump and workability as per design,

  • Concrete Placement and Curing: Place concrete within recommended time to prevent segregation, Compact properly to eliminate voids, Cure concrete slabs for at least 7 days using wet curing or approved curing compounds,

  • Quality Control Testing: Take cube samples (150 × 150 × 150 mm) at every batch or per project specification, Conduct 7, 14, and 28-day compressive strength tests according to BS EN 12390, Record all results and compare with design strength to ensure compliance,

  • Non-Conformance Protocol: Any observed strength below specification triggers immediate investigation, Halt placement if aggregates or concrete do not meet standards, Implement corrective actions including retesting, sourcing compliant aggregates, or adjusting mix design.

3. Investigation and Findings

Sample cubes (150 mm × 150 mm × 150 mm) were prepared and tested at 7, 14, and 28 days. The 28-day results:


Average Strength = (26.0 + 26.5 + 26.2)/3 = 26.23 MPa

Mix design for road concrete: Cement: 400 kg/m³, Water/Cement ratio: 0.45, Coarse Aggregate: 20 mm nominal size, locally sourced, Fine Aggregate: River sand, Zone II

Aggregate testing: Coarse aggregate crushing value: 30% (at upper limit), Fine aggregate silt content: 5.5% (> max 3%), Expected strength reduction due to aggregate deviation (ACI approximate method):


Observed strength: 26.23 MPa - confirms aggregate quality is a primary factor in reduced concrete strength

4. Impact on Road Construction

  • Structural Risk: Pavement slabs may crack or fail prematurely under heavy vehicle loads (e.g., trucks, buses),

  • Serviceability: Potential increased deflection, roughness, and early maintenance requirements,

  • Project Schedule and Cost: Rework or additional testing may delay paving operations,

  • Non-Compliance: Does not meet JKR Rigid Pavement standard RC-30.

5. Immediate Actions

  • Halt placement of concrete for road slabs using the current aggregate batch,

  • Retest all delivered aggregates for compliance,

  • Source compliant aggregates or adjust mix design with additional cement or admixtures to achieve target strength,

  • Retest concrete cubes before resuming paving work.

6. Corrective Action Required

  • Contractor to submit a corrective action plan within 7 days,

  • Evaluate existing paved sections; remove or reinforce areas where concrete strength is below specification,

  • Document all changes and retesting results for Client verification.

7. Future Risk Assessment


Legend : (Credit HIRARC (HSSE)

8. Update of Risk Register

The project Risk Register is updated taking into account this NCR:

9. Attachments (not included in this article)
  • Concrete Cube Test Reports,

  • Aggregate Test Reports (crushing value, silt content, grading)

  • Mix Design Sheet for RC-30

  • Strength vs Traffic Load Diagram (see sample below)




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