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MY EMPLOYERS AND CLIENTELLES




A THOUGHT

It’s wonderful to revisit the past, though not every memory is nostalgic some can drain your spirit to live. I find the present while learning valuable lessons from the past (so they’re not repeated), and focus on the future gives me a sense of closure, ownership, even drives me to move forward, and feels truly empowering.

Perhaps it's time to recite this daily mantra - that "enough is enough" - "no more being a victim, I'm retaking control of myself and my life"

BIODATA - NIK ZAFRI



 



NIK ZAFRI BIN ABDUL MAJID,
CONSULTANT/TRAINER
Email: nikzafri@yahoo.com, nikzafri@gmail.com
https://nikzafri.wixstudio.com/nikzafriv2

Kelantanese, Alumni of Sultan Ismail College Kelantan (SICA), Business Management/Administration, IT Competency Cert, Certified Written English Professional US. Has participated in many seminars/conferences (local/ international) in the capacity of trainer/lecturer and participant.

Affiliations :- Council/Network Member of Gerson Lehrman Group, Institute of Quality Malaysia, Auditor ISO 9000 IRCAUK, Auditor OHSMS (SIRIM and STS) /EMS ISO 14000 and Construction Quality Assessment System CONQUAS, CIDB (Now BCA) Singapore),

* Possesses almost 30 years of experience/hands-on in the multi-modern management & technical disciplines (systems & methodologies) such as Knowledge Management (Hi-Impact Management/ICT Solutions), Quality (TQM/ISO), Safety Health Environment, Civil & Building (Construction), Manufacturing, Motivation & Team Building, HR, Marketing/Branding, Business Process Reengineering, Economy/Stock Market, Contracts/Project Management, Finance & Banking, etc. He was employed to international bluechips involving in national/international megaprojects such as Balfour Beatty Construction/Knight Piesold & Partners UK, MMI Insurance Group Australia, Hazama Corporation (Hazamagumi) Japan (with Mitsubishi Corporation, JA Jones US, MMCE and Ho-Hup) and Sunway Construction Berhad (The Sunway Group of Companies). Among major projects undertaken : Pergau Hydro Electric Project, KLCC Petronas Twin Towers, LRT Tunnelling, KLIA, Petronas Refineries Melaka, Putrajaya Government Complex, Sistem Lingkaran Lebuhraya Kajang (SILK), Mex Highway, KLIA1, KLIA2 etc. Once serviced SMPD Management Consultants as Associate Consultant cum Lecturer for Diploma in Management, Institute of Supervisory Management UK/SMPD JV. Currently – Associate/Visiting Consultants/Facilitators, Advisors/Technical Experts for leading consulting firms (local and international), certification bodies including project management. To name a few – Noma SWO Consult, Amiosh Resources, Timur West Consultant Sdn. Bhd., TIJ Consultants Group (Malaysia and Singapore), QHSEL Consultancy Sdn. Bhd.

He is also currently holding the Position of Principal Consultant/Executive Director (Special Projects) - Systems and Methods, ESG, QHSE at QHSEL Consultancy Sdn. Bhd.* Ex-Resident Weekly Columnist of Utusan Malaysia (1995-1998) and have produced more than 100 articles related to ISO-9000– Management System and Documentation Models, TQM Strategic Management, Occupational Safety and Health (now OHSAS 18000) and Environmental Management Systems ISO 14000. His write-ups/experience has assisted many students/researchers alike in module developments based on competency or academics and completion of many theses. Once commended by the then Chief Secretary to the Government of Malaysia for his diligence in promoting and training the civil services (government sector) based on “Total Quality Management and Quality Management System ISO-9000 in Malaysian Civil Service – Paradigm Shift Scalar for Assessment System”

Among Nik Zafri’s clients : Adabi Consumer Industries Sdn. Bhd, (MRP II, Accounts/Credit Control) The HQ of Royal Customs and Excise Malaysia (ISO 9000), Veterinary Services Dept. Negeri Sembilan (ISO 9000), The Institution of Engineers Malaysia (Aspects of Project Management – KLCC construction), Corporate HQ of RHB (Peter Drucker's MBO/KRA), NEC Semiconductor - Klang Selangor (Productivity Management), Prime Minister’s Department Malaysia (ISO 9000), State Secretarial Office Negeri Sembilan (ISO 9000), Hidrological Department KL (ISO 9000), Asahi Kluang Johor(System Audit, Management/Supervisory Development), Tunku Mahmood (2) Primary School Kluang Johor (ISO 9000), Consortium PANZANA (HSSE 3rd Party Audit), Lecturer for Information Technology Training Centre (ITTC) – Authorised Training Center (ATC) – University of Technology Malaysia (UTM) Kluang Branch Johor, Kluang General Hospital Johor (Management/Supervision Development, Office Technology/Administration, ISO 9000 & Construction Management), Kahang Timur Secondary School Johor (ISO 9000), Sultan Abdul Jalil Secondary School Kluang Johor (Islamic Motivation and Team Building), Guocera Tiles Industries Kluang Johor (EMS ISO 14000), MNE Construction (M) Sdn. Bhd. Kota Tinggi Johor (ISO 9000 – Construction), UITM Shah Alam Selangor (Knowledge Management/Knowledge Based Economy /TQM), Telesystem Electronics/Digico Cable(ODM/OEM for Astro – ISO 9000), Sungai Long Industries Sdn. Bhd. (Bina Puri Group) - ISO 9000 Construction), Secura Security Printing Sdn. Bhd,(ISO 9000 – Security Printing) ROTOL AMS Bumi Sdn. Bhd & ROTOL Architectural Services Sdn. Bhd. (ROTOL Group) – ISO 9000 –Architecture, Bond M & E (KL) Sdn. Bhd. (ISO 9000 – Construction/M & E), Skyline Telco (M) Sdn. Bhd. (Knowledge Management),Technochase Sdn. Bhd JB (ISO 9000 – Construction), Institut Kefahaman Islam Malaysia (IKIM – ISO 9000 & Internal Audit Refresher), Shinryo/Steamline Consortium (Petronas/OGP Power Co-Generation Plant Melaka – Construction Management and Safety, Health, Environment), Hospital Universiti Kebangsaan Malaysia (Negotiation Skills), Association for Retired Intelligence Operatives of Malaysia (Cyber Security – Arpa/NSFUsenet, Cobit, Till, ISO/IEC ISMS 27000 for Law/Enforcement/Military), T.Yamaichi Corp. (M) Sdn. Bhd. (EMS ISO 14000) LSB Manufacturing Solutions Sdn. Bhd., (Lean Scoreboard (including a full development of System-Software-Application - MSC Malaysia & Six Sigma) PJZ Marine Services Sdn. Bhd., (Safety Management Systems and Internal Audit based on International Marine Organization Standards) UNITAR/UNTEC (Degree in Accountacy – Career Path/Roadmap) Cobrain Holdings Sdn. Bhd.(Managing Construction Safety & Health), Speaker for International Finance & Management Strategy (Closed Conference), Pembinaan Jaya Zira Sdn. Bhd. (ISO 9001:2008-Internal Audit for Construction Industry & Overview of version 2015), Straits Consulting Engineers Sdn. Bhd. (Full Integrated Management System – ISO 9000, OHSAS 18000 (ISO 45000) and EMS ISO 14000 for Civil/Structural/Geotechnical Consulting), Malaysia Management & Science University (MSU – (Managing Business in an Organization), Innoseven Sdn. Bhd. (KVMRT Line 1 MSPR8 – Awareness and Internal Audit (Construction), ISO 9001:2008 and 2015 overview for the Construction Industry), Kemakmuran Sdn. Bhd. (KVMRT Line 1 - Signages/Wayfinding - Project Quality Plan and Construction Method Statement ), Lembaga Tabung Haji - Flood ERP, WNA Consultants - DID/JPS -Flood Risk Assessment and Management Plan - Prelim, Conceptual Design, Interim and Final Report etc., Tunnel Fire Safety - Fire Risk Assessment Report - Design Fire Scenario), Safety, Health and Environmental Management Plans leading construction/property companies/corporations in Malaysia, Timur West Consultant : Business Methodology and System, Information Security Management Systems (ISMS) ISO/IEC 27001:2013 for Majlis Bandaraya Petaling Jaya ISMS/Audit/Risk/ITP Technical Team, MPDT Capital Berhad - ISO 9001: 2015 - Consultancy, Construction, Project Rehabilitation, Desalination (first one in Malaysia to receive certification on trades such as Reverse Osmosis Seawater Desalination and Project Recovery/Rehabilitation), ABAC Centre of Excellence UK (ABMS ISO 37001) Joint Assessment (Technical Expert)

He is also rediscovering long time passions in Artificial Intelligence, ICT and National Security, Urban Intelligence/Smart Cities, Environmental Social and Governance, Solar Energy, Data Centers - BESS, Tiers etc. and how these are being applied.

* Has appeared for 10 consecutive series in “Good Morning Malaysia RTM TV1’ Corporate Talk Segment discussing on ISO 9000/14000 in various industries. For ICT, his inputs garnered from his expertise have successfully led to development of work-process e-enabling systems in the environments of intranet, portal and interactive web design especially for the construction and manufacturing. Some of the end products have won various competitions of innovativeness, quality, continual-improvements and construction industry award at national level. He has also in advisory capacity – involved in development and moderation of websites, portals and e-profiles for mainly corporate and private sectors, public figures etc. He is also one of the recipients for MOSTE Innovation for RFID use in Electronic Toll Collection in Malaysia.

Note :


TO SEE ALL ARTICLES

ON THE"LABEL" SECTION BELOW (RIGHT SIDE COLUMN), YOU CAN CLICK ON ANY TAG - TO READ ALL ARTICLES ACCORDING TO ITS CATEGORY (E.G. LABEL : CONSTRUCTION) OR GO TO THE VERY END OF THIS BLOG AND CLICK "Older Posts"


 

When you notice red flags of extreme stress in a friend or family member, you have two choices. You can turn away and pretend nothing happened, or tell yourself that you have problems of your own to handle. Or, with compassion and moral courage, regardless of your own circumstances, you can acknowledge their struggle, reach out, and try to help, including seeking professional support.

There is nothing cliche about genuine emotional distress, especially when the signs point toward suicidal thoughts. I hope we all have the heart to respond when someone is at risk, because ignoring it may mean reacting too late or worse, acting as if it never mattered once it’s gone.

Tuesday, January 20, 2026

Managing Fast-Track Megaprojects: Supervision, Systems, and the True Purpose of NCRs


Managing a fast-track megaproject is never easy. It demands close coordination and genuine teamwork among all parties, Client, Consultant, and Contractor alike. In such environments, almost everything is interdependent, time-sensitive, and high-risk. At the same time, projects of this scale increasingly operate under heightened expectations for Environmental, Social and Governance (ESG) performance and strong anti-bribery and integrity controls.

At the very beginning, a robust initial risk assessment is critical. It sets the baseline for design decisions, construction sequencing, procurement strategy, testing requirements, approval workflows, and ESG obligations such as environmental impact control, worker safety, community interface, and ethical procurement. However, in fast-track projects, this initial assessment is often developed with limited information and under significant time pressure. As such, it should never be treated as static or final.

Every submission must be reviewed thoroughly, yet approved within tight timelines. Delays in review can clog the system, slow down progress, and create knock-on effects across multiple work fronts. Approvals must also align precisely with the commencement of each project phase, too early invites risk, too late invites delay. These risks, including ESG and governance-related risks, should already be identified, ranked, and mitigated during the initial risk assessment stage.

Beyond documentation, there is the added complexity of Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), and the crucial task of determining the most appropriate standards and codes of practice. These decisions should be directly informed by the risk register - higher-risk systems demand stricter standards, closer supervision, and more rigorous testing and inspection regimes. Where ESG is concerned, this also includes environmental compliance, waste management controls, worker welfare standards, and safe operational readiness.

In such a pressurised environment, risks and Non-Conformance Reports (NCRs) are foreseeable. What matters most to me, however, is effective supervision, ethical conduct, and never taking anything for granted, regardless of experience, past success, or schedule pressure.

An NCR should always be viewed as a tool for improvement, not fault-finding. Importantly, NCRs play a vital role in validating and refining the initial risk assessment. When an NCR arises, it is often a signal that a risk was either underestimated, improperly mitigated, or not identified at all. This applies equally to technical, safety, environmental, and governance-related non-conformances.

From an ABMS perspective, NCRs and root cause analyses must also be handled transparently and independently, free from coercion, undue influence, or conflict of interest. Decisions must be documented, traceable, and defensible. Shortcuts taken under time pressure especially in procurement, approvals, or inspections represent governance risks that can be far more damaging than technical failures.

Root cause analysis should avoid blaming individuals or shifting responsibility. Instead, it should focus on whether systems, processes, interfaces, or controls are aligned and how they can be improved or amended. The lessons learned from each NCR should feed directly into improving future risk assessments, strengthening ESG controls, and enhancing ABMS safeguards for subsequent phases and future projects.


From experience, system-related NCRs (such as documentation gaps, procedural misalignments, unclear responsibilities, weak approval controls, or insufficient ESG monitoring) are relatively inexpensive to address. In fact, it is far better and cheaper to have five NCRs to improve a system than to allow systemic weaknesses to persist, particularly where governance and integrity are concerned.

Workmanship-related NCRs, on the other hand, are a different matter. Even a single workmanship NCR can be far more costly than multiple system NCRs due to rework, delays, safety exposure, environmental impact, and potential long-term performance or durability issues. Many workmanship NCRs can be traced back to weaknesses in early risk identification, supervision planning, constructability reviews, or inadequate enforcement of ESG and safety standards.

If all stakeholders approach NCRs and risk assessments with this mindset : objective, improvement-driven, ethical, and forward-looking, problems can be resolved diplomatically rather than escalating into conflict. A mature project team uses NCRs to strengthen controls, refine risk registers, reinforce ESG commitments, and uphold ABMS principles, rather than to apportion blame.

At the end of the day, everyone is paid to do their job. But it is how we anticipate risk, uphold integrity, protect people and the environment, respond to non-conformance, and continuously improve our systems that ultimately determines whether a fast-track megaproject truly succeeds not just technically, but sustainably and credibly.

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