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MY EMPLOYERS AND CLIENTELLES




A THOUGHT

It’s wonderful to revisit the past, though not every memory is nostalgic some can drain your spirit to live. I find the present while learning valuable lessons from the past (so they’re not repeated), and focus on the future gives me a sense of closure, ownership, even drives me to move forward, and feels truly empowering.

Perhaps it's time to recite this daily mantra - that "enough is enough" - "no more being a victim, I'm retaking control of myself and my life"

BIODATA - NIK ZAFRI



 



NIK ZAFRI BIN ABDUL MAJID,
CONSULTANT/TRAINER
Email: nikzafri@yahoo.com, nikzafri@gmail.com
https://nikzafri.wixstudio.com/nikzafriv2

Kelantanese, Alumni of Sultan Ismail College Kelantan (SICA), Business Management/Administration, IT Competency Cert, Certified Written English Professional US. Has participated in many seminars/conferences (local/ international) in the capacity of trainer/lecturer and participant.

Affiliations :- Council/Network Member of Gerson Lehrman Group, Institute of Quality Malaysia, Auditor ISO 9000 IRCAUK, Auditor OHSMS (SIRIM and STS) /EMS ISO 14000 and Construction Quality Assessment System CONQUAS, CIDB (Now BCA) Singapore),

* Possesses almost 30 years of experience/hands-on in the multi-modern management & technical disciplines (systems & methodologies) such as Knowledge Management (Hi-Impact Management/ICT Solutions), Quality (TQM/ISO), Safety Health Environment, Civil & Building (Construction), Manufacturing, Motivation & Team Building, HR, Marketing/Branding, Business Process Reengineering, Economy/Stock Market, Contracts/Project Management, Finance & Banking, etc. He was employed to international bluechips involving in national/international megaprojects such as Balfour Beatty Construction/Knight Piesold & Partners UK, MMI Insurance Group Australia, Hazama Corporation (Hazamagumi) Japan (with Mitsubishi Corporation, JA Jones US, MMCE and Ho-Hup) and Sunway Construction Berhad (The Sunway Group of Companies). Among major projects undertaken : Pergau Hydro Electric Project, KLCC Petronas Twin Towers, LRT Tunnelling, KLIA, Petronas Refineries Melaka, Putrajaya Government Complex, Sistem Lingkaran Lebuhraya Kajang (SILK), Mex Highway, KLIA1, KLIA2 etc. Once serviced SMPD Management Consultants as Associate Consultant cum Lecturer for Diploma in Management, Institute of Supervisory Management UK/SMPD JV. Currently – Associate/Visiting Consultants/Facilitators, Advisors/Technical Experts for leading consulting firms (local and international), certification bodies including project management. To name a few – Noma SWO Consult, Amiosh Resources, Timur West Consultant Sdn. Bhd., TIJ Consultants Group (Malaysia and Singapore), QHSEL Consultancy Sdn. Bhd.

He is also currently holding the Position of Principal Consultant/Executive Director (Special Projects) - Systems and Methods, ESG, QHSE at QHSEL Consultancy Sdn. Bhd.* Ex-Resident Weekly Columnist of Utusan Malaysia (1995-1998) and have produced more than 100 articles related to ISO-9000– Management System and Documentation Models, TQM Strategic Management, Occupational Safety and Health (now OHSAS 18000) and Environmental Management Systems ISO 14000. His write-ups/experience has assisted many students/researchers alike in module developments based on competency or academics and completion of many theses. Once commended by the then Chief Secretary to the Government of Malaysia for his diligence in promoting and training the civil services (government sector) based on “Total Quality Management and Quality Management System ISO-9000 in Malaysian Civil Service – Paradigm Shift Scalar for Assessment System”

Among Nik Zafri’s clients : Adabi Consumer Industries Sdn. Bhd, (MRP II, Accounts/Credit Control) The HQ of Royal Customs and Excise Malaysia (ISO 9000), Veterinary Services Dept. Negeri Sembilan (ISO 9000), The Institution of Engineers Malaysia (Aspects of Project Management – KLCC construction), Corporate HQ of RHB (Peter Drucker's MBO/KRA), NEC Semiconductor - Klang Selangor (Productivity Management), Prime Minister’s Department Malaysia (ISO 9000), State Secretarial Office Negeri Sembilan (ISO 9000), Hidrological Department KL (ISO 9000), Asahi Kluang Johor(System Audit, Management/Supervisory Development), Tunku Mahmood (2) Primary School Kluang Johor (ISO 9000), Consortium PANZANA (HSSE 3rd Party Audit), Lecturer for Information Technology Training Centre (ITTC) – Authorised Training Center (ATC) – University of Technology Malaysia (UTM) Kluang Branch Johor, Kluang General Hospital Johor (Management/Supervision Development, Office Technology/Administration, ISO 9000 & Construction Management), Kahang Timur Secondary School Johor (ISO 9000), Sultan Abdul Jalil Secondary School Kluang Johor (Islamic Motivation and Team Building), Guocera Tiles Industries Kluang Johor (EMS ISO 14000), MNE Construction (M) Sdn. Bhd. Kota Tinggi Johor (ISO 9000 – Construction), UITM Shah Alam Selangor (Knowledge Management/Knowledge Based Economy /TQM), Telesystem Electronics/Digico Cable(ODM/OEM for Astro – ISO 9000), Sungai Long Industries Sdn. Bhd. (Bina Puri Group) - ISO 9000 Construction), Secura Security Printing Sdn. Bhd,(ISO 9000 – Security Printing) ROTOL AMS Bumi Sdn. Bhd & ROTOL Architectural Services Sdn. Bhd. (ROTOL Group) – ISO 9000 –Architecture, Bond M & E (KL) Sdn. Bhd. (ISO 9000 – Construction/M & E), Skyline Telco (M) Sdn. Bhd. (Knowledge Management),Technochase Sdn. Bhd JB (ISO 9000 – Construction), Institut Kefahaman Islam Malaysia (IKIM – ISO 9000 & Internal Audit Refresher), Shinryo/Steamline Consortium (Petronas/OGP Power Co-Generation Plant Melaka – Construction Management and Safety, Health, Environment), Hospital Universiti Kebangsaan Malaysia (Negotiation Skills), Association for Retired Intelligence Operatives of Malaysia (Cyber Security – Arpa/NSFUsenet, Cobit, Till, ISO/IEC ISMS 27000 for Law/Enforcement/Military), T.Yamaichi Corp. (M) Sdn. Bhd. (EMS ISO 14000) LSB Manufacturing Solutions Sdn. Bhd., (Lean Scoreboard (including a full development of System-Software-Application - MSC Malaysia & Six Sigma) PJZ Marine Services Sdn. Bhd., (Safety Management Systems and Internal Audit based on International Marine Organization Standards) UNITAR/UNTEC (Degree in Accountacy – Career Path/Roadmap) Cobrain Holdings Sdn. Bhd.(Managing Construction Safety & Health), Speaker for International Finance & Management Strategy (Closed Conference), Pembinaan Jaya Zira Sdn. Bhd. (ISO 9001:2008-Internal Audit for Construction Industry & Overview of version 2015), Straits Consulting Engineers Sdn. Bhd. (Full Integrated Management System – ISO 9000, OHSAS 18000 (ISO 45000) and EMS ISO 14000 for Civil/Structural/Geotechnical Consulting), Malaysia Management & Science University (MSU – (Managing Business in an Organization), Innoseven Sdn. Bhd. (KVMRT Line 1 MSPR8 – Awareness and Internal Audit (Construction), ISO 9001:2008 and 2015 overview for the Construction Industry), Kemakmuran Sdn. Bhd. (KVMRT Line 1 - Signages/Wayfinding - Project Quality Plan and Construction Method Statement ), Lembaga Tabung Haji - Flood ERP, WNA Consultants - DID/JPS -Flood Risk Assessment and Management Plan - Prelim, Conceptual Design, Interim and Final Report etc., Tunnel Fire Safety - Fire Risk Assessment Report - Design Fire Scenario), Safety, Health and Environmental Management Plans leading construction/property companies/corporations in Malaysia, Timur West Consultant : Business Methodology and System, Information Security Management Systems (ISMS) ISO/IEC 27001:2013 for Majlis Bandaraya Petaling Jaya ISMS/Audit/Risk/ITP Technical Team, MPDT Capital Berhad - ISO 9001: 2015 - Consultancy, Construction, Project Rehabilitation, Desalination (first one in Malaysia to receive certification on trades such as Reverse Osmosis Seawater Desalination and Project Recovery/Rehabilitation), ABAC Centre of Excellence UK (ABMS ISO 37001) Joint Assessment (Technical Expert)

He is also rediscovering long time passions in Artificial Intelligence, ICT and National Security, Urban Intelligence/Smart Cities, Environmental Social and Governance, Solar Energy, Data Centers - BESS, Tiers etc. and how these are being applied.

* Has appeared for 10 consecutive series in “Good Morning Malaysia RTM TV1’ Corporate Talk Segment discussing on ISO 9000/14000 in various industries. For ICT, his inputs garnered from his expertise have successfully led to development of work-process e-enabling systems in the environments of intranet, portal and interactive web design especially for the construction and manufacturing. Some of the end products have won various competitions of innovativeness, quality, continual-improvements and construction industry award at national level. He has also in advisory capacity – involved in development and moderation of websites, portals and e-profiles for mainly corporate and private sectors, public figures etc. He is also one of the recipients for MOSTE Innovation for RFID use in Electronic Toll Collection in Malaysia.

Note :


TO SEE ALL ARTICLES

ON THE"LABEL" SECTION BELOW (RIGHT SIDE COLUMN), YOU CAN CLICK ON ANY TAG - TO READ ALL ARTICLES ACCORDING TO ITS CATEGORY (E.G. LABEL : CONSTRUCTION) OR GO TO THE VERY END OF THIS BLOG AND CLICK "Older Posts"


 

When you notice red flags of extreme stress in a friend or family member, you have two choices. You can turn away and pretend nothing happened, or tell yourself that you have problems of your own to handle. Or, with compassion and moral courage, regardless of your own circumstances, you can acknowledge their struggle, reach out, and try to help, including seeking professional support.

There is nothing cliche about genuine emotional distress, especially when the signs point toward suicidal thoughts. I hope we all have the heart to respond when someone is at risk, because ignoring it may mean reacting too late or worse, acting as if it never mattered once it’s gone.

Tuesday, January 13, 2026

CORPORATE JARGONS - WHAT THEY DON'T TELL YOU - THE BOMBASTIC TERMS THAT UNDERMINE GOVERNANCE PRACTICES


Disclaimer:
The observations shared in this article highlight corporate practices that can obscure transparency, governance, and accountability. They are not meant to suggest that all corporations engage in such practices. Many organisations are upholding the highest standards of ethics, governance, and ESG compliance, and are demonstrating exemplary leadership and integrity in their operations. The purpose of this discussion is to encourage scrutiny, informed oversight, and continuous improvement in corporate practices.

In today’s corporate landscape, language has become a powerful shield.

Annual reports, sustainability statements, investor briefings and press releases are increasingly filled with impressive-sounding terms : order books, adjusted earnings, strategic partnerships, net-zero commitments. None of these are inherently wrong.

But when clarity, metrics, and accountability are missing, language becomes a tool of concealment rather than communication.

This is where credibility, good practices of management systems and board governance expectations quietly erode.

Below are common corporate terms that deserve closer scrutiny, especially by boards, auditors, regulators, and stakeholders.

1. ORDER BOOK VALUE

A large order book is often presented as proof of future strength.

Governance question: 

  • How much is legally binding versus indicative?
  • What is the cancellation risk and margin quality?

From governance standpoint, overstating certainty misleads stakeholders and distorts risk disclosure.

2. “MISCELLAENEOUS" or “OTHER” ITEMS

These are often dismissed as immaterial.

Red flag: When “miscellaneous” becomes material in size, it signals weak internal controls and poor financial transparency both inconsistent with good practices on accurate record-keeping.

3. ADJUSTED EBITDA

Adjustments are sometimes necessary.

Governance failure occurs when:  Recurring costs are repeatedly labelled “exceptional” to manufacture performance.

Boards should ask: Why does the business need constant adjustment to look viable?

4. NON-RECURRING/ONE-OFF ITEMS

If a “one-off” appears every year, it is no longer one-off.

This practice undermines truthful reporting, a core requirement of ethical governance and anti-corruption frameworks.

5. STRATEGIC PARTNERSHIPS

Often announced with fanfare.

Key oversight questions:

  • Is there capital commitment or just an MoU?
  • Are responsibilities and risks clearly allocated?

Anti Corruption Practices expects clear due diligence on partners, not headline-driven alliances.

6. PIPLELINE PROJECTS

A pipeline is potential not performance.

Boards should demand:

  • Approval status,
  • Funding certainty,
  • Historical conversion rates

Without this, pipeline disclosures become optimism bias masquerading as strategy.

7. REVENUE GROWTH

Revenue growth alone does not indicate value creation.

From a governance lens:

  • Are margins sustainable?
  • Are receivables ballooning?

Is growth driven by discounting or risk-taking?

Cash integrity matters more than top-line numbers.

8. COST OPTIMIZATION AND EFFICIENCY INITIATIVES

Cost optimisation is often celebrated.

But what is being cut? Training? maintenance? safety? and compliance? - cuts from these items may boost short-term figures while creating long-term ESG and operational risks.

9. “STRONG BALANCE SHEET”

This phrase deserves interrogation.

Boards must look beyond headline ratios to:

  • Off-balance-sheet obligations,
  • Short-term liquidity dependence,
  • Covenant exposure

True financial resilience is stress-tested, not asserted.

10. DEFERRED REVENUE

Often framed as future income.

In reality, it is a delivery obligation. Failure to deliver can trigger penalties, refunds, or reputational damage directly impacting ESG trust.

11. FAIR VALUE GAINS

Valuation gains are not cash.

When executive incentives are linked to unrealised gains, governance misalignment emerges, contradicting responsible remuneration principles.

12. RELATED PARTY TRANSACTIONS

Legal does not automatically mean "ethical".

Anti-Corruption practices and good governance require:

  • Transparent pricing,
  • Independent approval,
  • Minority shareholder protection

13. GOING CONCERN STATEMENTS

A going concern statement signals survival, not strength.

Boards should ensure stakeholders understand the assumptions behind continuity, not just the conclusion.

14. DIGITAL TRANSFORMATION/AI-DRIVEN/ESG LED

Buzzwords are not strategies.

Boards should demand evidence of:

  • Implementation,
  • ROI
  • Risk management and controls

PowerPoint compliance is not operational compliance.

15. GREENWASHING - THE ESG CREDIBILITY CRISIS

Perhaps the most damaging practice today.

Common patterns include:

  • Selective emissions reporting (Scope 3 ignored),
  • Heavy reliance on offsets instead of reductions,
  • Sustainability claims without third-party assurance,

ESG without verifiable data, targets, and accountability is greenwashing branding not responsibility.

Governance reminds us that misrepresentation is a corruption risk, even when framed as sustainability.

What This Means for Boards

Modern boards are no longer judged only on financial performance. They are expected to ensure:

  • Truthful, complete, and balanced disclosure,
  • Ethical conduct embedded in systems, not slogans,
  • ESG claims aligned with operational reality

Anti-Corruption principles reflected in decision-making (not just certification)

15. CORPORATE JARGON AND IMPACT ON STOCK MARKET PRICING

Corporate language doesn’t just influence internal governance, it can have a direct impact on market perception and stock valuation.

When public companies use bombastic terms, order books, adjusted EBITDA, pipeline projects, or ESG/green claims  without full transparency, Investors may overestimate future cash flows or profitability, driving share prices higher than fundamentals justify.

Short-term enthusiasm can mask long-term risks, such as margin erosion, unsustainable cost cuts, or one-off accounting adjustments. 

Greenwashing or exaggerated ESG claims can temporarily attract ESG-focused funds, yet may lead to reputational and financial risk if claims are later questioned.

Conversely, strong, transparent reporting builds credibility, leading to more stable valuation, lower cost of capital, and better investor confidence.

Stock markets react not just to actual performance, but to narratives, trust, and perceived governance quality. Boards, auditors, and investors should recognize that clarity and accountability in corporate communication are as critical as the underlying numbers themselves.

In short - the way a company presents itself is inseparable from how the market values it. Misleading or vague corporate language can inflate short-term pricing but undermines long-term shareholder trust and market efficiency.

BRIEF CONCLUSION (for now)

The louder the language, the greater the duty to question it.

Strong organisations do not hide behind terms. They explain them, evidence them, and invite scrutiny. That is the real test of governance, ESG integrity, and leadership accountability. 

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