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CONSTRUCTION - WHAT A WORLD

The construction industry especially building or civil works may be complex and demanding, but to me it remains the most rewarding of all. Once a project is completed, teams disperse, some retire, others move on to the next site. Sometimes we bump into each other again on another project, and some just disappear into thin air.

The post-handover phase often feels quiet.

The real excitement lies in watching a project rise from the ground up. No matter our role or level, those of us in construction can always take pride in what we’ve built whenever we see a structure come to life and serve its purpose



MY EMPLOYERS AND CLIENTELLES




A THOUGHT

I identify myself as a Lifelong Learner and a Thought Leader

BIODATA - NIK ZAFRI



 



NIK ZAFRI BIN ABDUL MAJID,
CONSULTANT/TRAINER
Email: nikzafri@yahoo.com, nikzafri@gmail.com
https://nikzafri.wixstudio.com/nikzafriv2

Kelantanese, Alumni of Sultan Ismail College Kelantan (SICA), Business Management/Administration, IT Competency Cert, Certified Written English Professional US. Has participated in many seminars/conferences (local/ international) in the capacity of trainer/lecturer and participant.

Affiliations :- Council/Network Member of Gerson Lehrman Group, Institute of Quality Malaysia, Auditor ISO 9000 IRCAUK, Auditor OHSMS (SIRIM and STS) /EMS ISO 14000 and Construction Quality Assessment System CONQUAS, CIDB (Now BCA) Singapore),

* Possesses almost 30 years of experience/hands-on in the multi-modern management & technical disciplines (systems & methodologies) such as Knowledge Management (Hi-Impact Management/ICT Solutions), Quality (TQM/ISO), Safety Health Environment, Civil & Building (Construction), Manufacturing, Motivation & Team Building, HR, Marketing/Branding, Business Process Reengineering, Economy/Stock Market, Contracts/Project Management, Finance & Banking, etc. He was employed to international bluechips involving in national/international megaprojects such as Balfour Beatty Construction/Knight Piesold & Partners UK, MMI Insurance Group Australia, Hazama Corporation (Hazamagumi) Japan (with Mitsubishi Corporation, JA Jones US, MMCE and Ho-Hup) and Sunway Construction Berhad (The Sunway Group of Companies). Among major projects undertaken : Pergau Hydro Electric Project, KLCC Petronas Twin Towers, LRT Tunnelling, KLIA, Petronas Refineries Melaka, Putrajaya Government Complex, Sistem Lingkaran Lebuhraya Kajang (SILK), Mex Highway, KLIA1, KLIA2 etc. Once serviced SMPD Management Consultants as Associate Consultant cum Lecturer for Diploma in Management, Institute of Supervisory Management UK/SMPD JV. Currently – Associate/Visiting Consultants/Facilitators, Advisors/Technical Experts for leading consulting firms (local and international), certification bodies including project management. To name a few – Noma SWO Consult, Amiosh Resources, Timur West Consultant Sdn. Bhd., TIJ Consultants Group (Malaysia and Singapore), QHSEL Consultancy Sdn. Bhd.

He is also currently holding the Position of Principal Consultant/Executive Director (Special Projects) - Systems and Methods, ESG, QHSE at QHSEL Consultancy Sdn. Bhd.* Ex-Resident Weekly Columnist of Utusan Malaysia (1995-1998) and have produced more than 100 articles related to ISO-9000– Management System and Documentation Models, TQM Strategic Management, Occupational Safety and Health (now OHSAS 18000) and Environmental Management Systems ISO 14000. His write-ups/experience has assisted many students/researchers alike in module developments based on competency or academics and completion of many theses. Once commended by the then Chief Secretary to the Government of Malaysia for his diligence in promoting and training the civil services (government sector) based on “Total Quality Management and Quality Management System ISO-9000 in Malaysian Civil Service – Paradigm Shift Scalar for Assessment System”

Among Nik Zafri’s clients : Adabi Consumer Industries Sdn. Bhd, (MRP II, Accounts/Credit Control) The HQ of Royal Customs and Excise Malaysia (ISO 9000), Veterinary Services Dept. Negeri Sembilan (ISO 9000), The Institution of Engineers Malaysia (Aspects of Project Management – KLCC construction), Corporate HQ of RHB (Peter Drucker's MBO/KRA), NEC Semiconductor - Klang Selangor (Productivity Management), Prime Minister’s Department Malaysia (ISO 9000), State Secretarial Office Negeri Sembilan (ISO 9000), Hidrological Department KL (ISO 9000), Asahi Kluang Johor(System Audit, Management/Supervisory Development), Tunku Mahmood (2) Primary School Kluang Johor (ISO 9000), Consortium PANZANA (HSSE 3rd Party Audit), Lecturer for Information Technology Training Centre (ITTC) – Authorised Training Center (ATC) – University of Technology Malaysia (UTM) Kluang Branch Johor, Kluang General Hospital Johor (Management/Supervision Development, Office Technology/Administration, ISO 9000 & Construction Management), Kahang Timur Secondary School Johor (ISO 9000), Sultan Abdul Jalil Secondary School Kluang Johor (Islamic Motivation and Team Building), Guocera Tiles Industries Kluang Johor (EMS ISO 14000), MNE Construction (M) Sdn. Bhd. Kota Tinggi Johor (ISO 9000 – Construction), UITM Shah Alam Selangor (Knowledge Management/Knowledge Based Economy /TQM), Telesystem Electronics/Digico Cable(ODM/OEM for Astro – ISO 9000), Sungai Long Industries Sdn. Bhd. (Bina Puri Group) - ISO 9000 Construction), Secura Security Printing Sdn. Bhd,(ISO 9000 – Security Printing) ROTOL AMS Bumi Sdn. Bhd & ROTOL Architectural Services Sdn. Bhd. (ROTOL Group) – ISO 9000 –Architecture, Bond M & E (KL) Sdn. Bhd. (ISO 9000 – Construction/M & E), Skyline Telco (M) Sdn. Bhd. (Knowledge Management),Technochase Sdn. Bhd JB (ISO 9000 – Construction), Institut Kefahaman Islam Malaysia (IKIM – ISO 9000 & Internal Audit Refresher), Shinryo/Steamline Consortium (Petronas/OGP Power Co-Generation Plant Melaka – Construction Management and Safety, Health, Environment), Hospital Universiti Kebangsaan Malaysia (Negotiation Skills), Association for Retired Intelligence Operatives of Malaysia (Cyber Security – Arpa/NSFUsenet, Cobit, Till, ISO/IEC ISMS 27000 for Law/Enforcement/Military), T.Yamaichi Corp. (M) Sdn. Bhd. (EMS ISO 14000) LSB Manufacturing Solutions Sdn. Bhd., (Lean Scoreboard (including a full development of System-Software-Application - MSC Malaysia & Six Sigma) PJZ Marine Services Sdn. Bhd., (Safety Management Systems and Internal Audit based on International Marine Organization Standards) UNITAR/UNTEC (Degree in Accountacy – Career Path/Roadmap) Cobrain Holdings Sdn. Bhd.(Managing Construction Safety & Health), Speaker for International Finance & Management Strategy (Closed Conference), Pembinaan Jaya Zira Sdn. Bhd. (ISO 9001:2008-Internal Audit for Construction Industry & Overview of version 2015), Straits Consulting Engineers Sdn. Bhd. (Full Integrated Management System – ISO 9000, OHSAS 18000 (ISO 45000) and EMS ISO 14000 for Civil/Structural/Geotechnical Consulting), Malaysia Management & Science University (MSU – (Managing Business in an Organization), Innoseven Sdn. Bhd. (KVMRT Line 1 MSPR8 – Awareness and Internal Audit (Construction), ISO 9001:2008 and 2015 overview for the Construction Industry), Kemakmuran Sdn. Bhd. (KVMRT Line 1 - Signages/Wayfinding - Project Quality Plan and Construction Method Statement ), Lembaga Tabung Haji - Flood ERP, WNA Consultants - DID/JPS -Flood Risk Assessment and Management Plan - Prelim, Conceptual Design, Interim and Final Report etc., Tunnel Fire Safety - Fire Risk Assessment Report - Design Fire Scenario), Safety, Health and Environmental Management Plans leading construction/property companies/corporations in Malaysia, Timur West Consultant : Business Methodology and System, Information Security Management Systems (ISMS) ISO/IEC 27001:2013 for Majlis Bandaraya Petaling Jaya ISMS/Audit/Risk/ITP Technical Team, MPDT Capital Berhad - ISO 9001: 2015 - Consultancy, Construction, Project Rehabilitation, Desalination (first one in Malaysia to receive certification on trades such as Reverse Osmosis Seawater Desalination and Project Recovery/Rehabilitation), ABAC Centre of Excellence UK (ABMS ISO 37001) Joint Assessment (Technical Expert)

He is also rediscovering long time passions in Artificial Intelligence, ICT and National Security, Urban Intelligence/Smart Cities, Environmental Social and Governance, Solar Energy, Data Centers - BESS, Tiers etc. and how these are being applied.

* Has appeared for 10 consecutive series in “Good Morning Malaysia RTM TV1’ Corporate Talk Segment discussing on ISO 9000/14000 in various industries. For ICT, his inputs garnered from his expertise have successfully led to development of work-process e-enabling systems in the environments of intranet, portal and interactive web design especially for the construction and manufacturing. Some of the end products have won various competitions of innovativeness, quality, continual-improvements and construction industry award at national level. He has also in advisory capacity – involved in development and moderation of websites, portals and e-profiles for mainly corporate and private sectors, public figures etc. He is also one of the recipients for MOSTE Innovation for RFID use in Electronic Toll Collection in Malaysia.

Note :


TO SEE ALL ARTICLES

ON THE"LABEL" SECTION BELOW (RIGHT SIDE COLUMN), YOU CAN CLICK ON ANY TAG - TO READ ALL ARTICLES ACCORDING TO ITS CATEGORY (E.G. LABEL : CONSTRUCTION) OR GO TO THE VERY END OF THIS BLOG AND CLICK "Older Posts"

Friday, June 12, 2026

HARD TALK: The MQA–TVET Debate Understanding How We Got Here

Note : Malaysia’s MQA–TVET debate highlights the long-standing divide between academic education and vocational training. Traditionally treated as separate systems, TVET/MLVK has long been stigmatized (only for "SPM 3rd Graders") despite growing industry demand for technical skills, while graduate unemployment remains an issue.

The article argues that Malaysia’s labour market now exposes this imbalance, with shortages in key sectors like automation, semiconductors, and mechatronics. It traces policy developments such as the 11th Malaysia Plan’s push for “parity of esteem” between academic and vocational pathways, and points to institutions like UPNM as examples where academic learning and practical skills can coexist effectively.

This article also recognize the recent proposal by Yang Amat Berhormat Dato' Seri Dr. Zahid Hamidi, the Deputy Prime Minister of Malaysia to have a separate accreditation body for competency based institutions.

It also proposes that future reform may require a unified national framework (such as an NQAA) to better align qualifications with industry needs. The central message is that education reform should focus on real competency and market relevance rather than reinforcing outdated divides between degrees and skills training.

I would also like to extend my highest appreciation to my fellow practitioners, Dr. Norhissam Mustafa, Nik Lukman Nik Yusoff and Nik Hin Wan Ahmad and so many others who have significantly enriched my understanding of this issue over the years.
----------------------- This article reflects my personal observations gathered over decades of studying, writing about, and engaging with issues surrounding education, skills development, and workforce competency. It is not intended to belittle any institution or stakeholder. Having worked across both competency-based and academic environments - including lecturing in higher education on career pathways, professional body recognition, and Continuing Professional Development (CPD) and assisting more than 100 entities to achieve multiple certifications for the last 30 years- my perspective is shaped by long-term exposure to both systems.

1. WHY THE DEBATE MATTERS

The ongoing discussion around integrating TVET and academic qualifications in Malaysia is not new, it is the result of decades of parallel development, policy evolution, and structural separation.

At its core, the debate is not simply about accreditation systems. It is about:

  • How we define “qualified”

  • How we measure “competence” (I think ISO did a good job on this one)

  • How we value different learning pathways

  • And ultimately, how we prepare a workforce for a changing economy

To understand the present, we must first understand the past.

2. TWO PARALLEL SYSTEMS

Historically, Malaysia developed two distinct qualification ecosystems that operated independently for many years.

a. The Academic Route (KPM-MQA System)

Under the oversight of the Malaysian Qualifications Agency (Malaysian Qualifications Agency), the academic pathway focused on formal education institutions and degree progression.

This included:

  • Diplomas

  • Bachelor’s degrees

  • Master’s degrees

  • PhDs

The emphasis was primarily on:

  • Hypothetical knowledge

  • Academic outcomes

  • Institutional learning environments

In short, it represented the traditional “university model” of education.

b. The Skills and Competency Route (JPK-TVET System)

In parallel, the skills development system evolved under what was formerly MLVK and later the Department of Skills Development Malaysia.

This system focused on Technical and Vocational Education and Training (TVET), including:

  • SKM (Malaysian Skills Certificate)

  • DKM (Diploma Kemahiran Malaysia)

  • DLKM (Advanced Diploma)

  • Workplace-based competency certifications

The emphasis was fundamentally different:

  • Occupational competence

  • Industry-based standards

  • Practical performance

  • Job readiness

As one practitioner once aptly described it: this was about learning how to work, not just learning about work. (Dr. Norhissam Mustafa)

3. DIVIDED LANDSCAPE

For decades, these two systems developed in silos. (Ironically even today there are still elements of silos)

This created several long-term issues:

  • Limited progression pathways from TVET into academic degrees

  • Difficulty in comparing qualifications across systems

  • Persistent social bias favoring academic degrees

  • Employer confusion over equivalency

Despite this, Malaysia simultaneously faced a paradox:

  • Graduate unemployment remained an issue

  • Yet industries consistently reported shortages of skilled technical workers

This mismatch became increasingly difficult to ignore.

4. MAJLIS LATIHAN VOKASIONAL KEBANGSAAN - AN ALMOST FORGOTTEN HISTORY

Before integration became a policy agenda, the earlier MLVK framework already contained many advanced principles that are now being “rediscovered”.

Its strengths included:

  • Open access entry pathways (including non-academic candidates)

  • Competency-based assessment rather than exam-centric evaluation

  • Recognition of Prior Achievement (APA) and Prior Learning (RPL)

  • Strong industry alignment in occupational standards

  • Pathways for working adults without formal qualifications

Importantly, it provided a second chance pathway for many individuals who did not thrive in conventional academic systems.

The outcome in practice was significant. Many graduates from this pathway went on to become:

  • Supervisors

  • Technicians and specialists

  • Workshop managers

  • Plant operators

  • Entrepreneurs

In some sectors, their earning potential exceeded that of degree holders.

4.1 The Social Stigma Problem

Despite its effectiveness, TVET carried a long-standing stigma.

Vocational studies was once labelled for "SPM Failed Students" or "SPM Grade 3" students (which I once fiercely debated and objected a professional for even saying such a thing)

The perception was often simplified into:

“Good students go to university. Weak students go to vocational school.”

This mindset created a hierarchy of prestige that did not reflect industry reality.

Because in practice, employers were less concerned with academic ranking and more focused on:

  • Can the person perform the task?

  • Can they operate safely and independently?

  • Can they solve real technical problems?

The disconnect between societal perception and industry demand remains one of Malaysia’s most persistent structural challenges.

5. 11TH MALAYSIAN PLAN - THE TURNING POINT

A major policy shift emerged during the 11th Malaysia Plan (2016–2020), which introduced the concept of a unified quality assurance framework for TVET.

Key objectives included:

  • Mainstreaming TVET within national education policy

  • Improving programme quality assurance

  • Enhancing mobility between TVET and academic pathways

  • Aligning training with industry needs

  • Embedding TVET within the Malaysian Qualifications Framework

This led to closer cooperation between MQA and TVET authorities through joint technical mechanisms and accreditation standards such as COPTPA.

The long-term goal was clear: create a more integrated and transparent qualifications ecosystem.

6. POLICY GOAL : PARITY OF ESTEEM

At the heart of the reform agenda lies one central idea:

Parity of esteem between academic and vocational qualifications

This means:

  • A TVET graduate should not be seen as “less than” a university graduate

  • Both pathways should allow upward progression

  • Skills and academic knowledge should be complementary, not hierarchical

In this model, articulation becomes essential:

SKM → Diploma → Degree → Postgraduate pathways

This concept is now rebranded through:

  • Lifelong learning frameworks

  • Micro-credentials

  • RPL systems

  • Flexible academic entry routes

However, it is worth noting that many of these mechanisms already existed in the TVET ecosystem long before they became mainstream academic policy.

7. LABOUR MARKET BITTER REALITY

It would be incomplete to discuss this reform without acknowledging economic pressure.

Malaysia continues to experience:

Persistent shortages in technical sectors

  • Welders and machinists

  • Mechatronics technicians

  • Automation specialists

  • Semiconductor operators

  • HVAC and maintenance engineers

These roles are increasingly critical in supporting:

  • Industrial growth

  • Foreign direct investment

  • Technology-driven manufacturing

As a result, TVET is no longer viewed as a fallback option but as a strategic economic necessity.

8. ACADEMIA'S QUIET SHIFT TOWARDS COMPETENCY

Interestingly, higher education is now gradually adopting principles long embedded in TVET systems:

  • Work-based learning

  • Industry placements

  • Competency-based evaluation

  • Flexible admissions

  • Recognition of experiential learning

  • Stackable credentials

In many ways, academia is converging toward models that vocational systems have practiced for decades.

9. THE UNDENIABLE SUCCESS STORY OF UNIVERSITI PERTAHANAN NASIONAL MALAYSIA

(I proudly have a UPNM graduate son and now sought highly in the job market)

Long before the current MQA-TVET integration agenda gained momentum, UPNM had already demonstrated that academic qualifications and competency-based training (mostly MLVK-oriented) need not exist in separate worlds. Its model combined degree-level education with professional, leadership, physical, and occupational competencies, producing graduates with clearly defined career pathways.

In many respects, it served as one of the earliest Malaysian example of how knowledge, skills, and employability could be integrated within a single educational ecosystem. While developed specifically for the defence sector, the principles underlying its success mirror many of the objectives now being pursued through broader TVET reforms.

What made the Universiti Pertahanan Nasional Malaysia model distinctive was that it was never purely academic in the conventional university sense. From its early years, UPNM combined:

  • Academic education leading to recognised degree qualifications,

  • Professional military training and competencies,

  • Leadership development,

  • Physical fitness and discipline requirements,

  • Practical operational skills,

  • Direct alignment with employer requirements, particularly the armed forces and defence sector.

This created a form of outcome-based education where employability was embedded into the system from the beginning. I often quoted "UPNM - 100 students = 100 workforce placements" reflected the fact that UPNM graduates were being trained for clearly defined occupational roles rather than entering a general labour market and hoping to find employment.

In many ways, UPNM demonstrated several concepts that later became central to TVET reforms:

  • Industry (or employer) driven curriculum,

  • Competency-based assessment alongside academic achievement,

  • Work-readiness upon graduation.

  • Structured career pathways.

  • Integration of knowledge, skills, and professional attributes.

One could argue that UPNM in the earlier days have implemented of what policymakers today call "holistic graduate development" producing graduates who possess both academic qualifications and demonstrable competencies.

However, there is a distinction. UPNM's model was once built around the needs of the defence sector, where the employer, training provider, and competency standards are closely aligned.

The MQA-TVET integration agenda attempts to apply similar principles across a much broader ecosystem involving manufacturing, construction, aerospace, semiconductors, automation, logistics, healthcare, and many other industries.

Therefore, while UPNM may not have been the direct precursor to MQA-TVET integration, it can certainly be viewed as one of Malaysia's earliest and most successful examples of combining academic qualifications with competency-based professional training in a single educational framework.

The Universiti Pertahanan Nasional Malaysia system nowadays is not strictly a “military pipeline only” institution. There are lecturers (both military and civilian) who comes from both academic and competency background. While it is rooted in defence education and military-style training, cadets (students) typically have a structured pathway where they may:

  • Continue into military service upon graduation, or

  • Transition into civilian careers in the open job market

That dual-pathway structure is important because it changes how we interpret the model. It is not simply an employer-bound training system, but rather a hybrid framework that combines:

  • Academic qualifications (degree-level education),

  • Structured discipline and leadership training,

  • Competency-based preparation

  • Career flexibility at graduation

In that sense, UPNM becomes even more relevant in my broader argument about MQA–TVET integration.

So if any party were to say, “It’s unfair to compare UPNM with other universities,” I would suggest they reconsider after reading this article. Such a view, in my opinion, is more of an excuse than a valid argument. This is not about belittling any institution, but about encouraging genuine and meaningful improvement"

10. THE CURRENT PROBLEM IN INTEGRATION

Let's talk sense

Despite policy intent, integration remains contested.

a) Concerns from critics:

  • TVET may become overly academic

  • Increased administrative and accreditation burden

  • Reduced emphasis on hands-on training

  • Over-standardisation of practical skills

b) Concerns from supporters:

  • TVET deserves equal recognition

  • Career pathways should remain open

  • International comparability improves mobility

  • Social perception of vocational education improves

Both perspectives are valid. The challenge lies in balance.

11. THE DEBATE CONTINUES

Recent policy discussions, including proposals in 2026 by Deputy Prime Minister Ahmad Zahid Hamidi (one of the leaders who really understands this issue), to establish a dedicated TVET accreditation body, reflect that Malaysia is still actively refining its approach to skills governance.

(I personally support this idea of having a separate accreditation body)

The reasoning behind such proposals is rooted in long-standing structural considerations:

  • The Malaysian Qualifications Agency (MQA) primarily governs academic qualifications

  • The Department of Skills Development (JPK) oversees skills certification

  • TVET, by its nature, operates in a competency-driven environment that may require a more specialised accreditation structure

This has reopened an important national question:

  • Should TVET remain integrated within a unified qualifications framework alongside academic education?

  • Or should it operate under a more autonomous, industry-focused accreditation system to better reflect its competency-based nature?

The discussion is therefore not merely administrative. It reflects deeper concerns about:

  • Maintaining academic quality assurance

  • Preserving industry-driven competency standards

  • Ensuring coherence within the Malaysian Qualifications Framework

  • And balancing flexibility with credibility in skills recognition

Ultimately, the debate signals that Malaysia is still actively negotiating the optimal structure for aligning education, training, and labour market needs in a rapidly evolving economy.

A thought :

Malaysia may benefit from a unified National Qualifications and Accreditation Authority (NQAA) that consolidates governance of academic accreditation, TVET competency certification, and accreditation of awarding/certification bodies under a single umbrella framework.

Rather than operating in parallel silos (MQA for academic programmes, JPK for skills certification, and fragmented oversight of awarding bodies), a unified structure would allow Malaysia to implement a vertically integrated qualifications system.

This would not remove functional differentiation, but instead reorganise it into specialised divisions under one governance authority:

  • Academic Accreditation Division

  • Competency & TVET Certification Division

  • Certification Body Accreditation Division

  • Standards Alignment Division

The objective is not centralisation for its own sake, but coherence ensuring that academic learning, occupational competence, and industry certification standards are mutually recognised within a single national qualifications ecosystem.

12. THE IRONY OF HISTORY

There is a historical irony worth noting:

Countries such as Germany, Switzerland, Austria, and Japan have long treated vocational education as equal in status to academic education.

When I was working with a leading British construction firm in 1991 as Engineering Assistant/Secretary, several English engineers and managers recognised elements of the City & Guilds UK vocational background in my profile. This was further reinforced in 1996 when a Japanese construction company appointed me as HR Manager, partly in recognition of my vocational-based certification, and immediately tasked me with sourcing competent welders based on skills competency rather than purely academic qualifications. These experiences reinforced my understanding that both British and Japanese industry cultures place strong value on vocational competence and proven workplace capability.

Malaysia is now moving in a similar direction but after decades of prioritising academic pathways as the dominant success model.

In doing so, we are not inventing something new. We are rediscovering something that already works elsewhere.

13. KEY LESSON - KEEP EXPERTISE AT THE CENTRE

One critical lesson emerges from this entire discussion:

There was a time when certain politicians tried to manage MQA-TVET but they failed miserably.

Education and TVET institutions should not become extensions of political appointments.

Managing accreditation systems, qualifications frameworks, curriculum standards, and skills development requires specialised expertise and years of practical experience.

They require:

  • Technical expertise

  • Industry experience

  • Policy depth

  • Long-term institutional memory

Without this, even well-designed systems risk becoming bureaucratic rather than functional.

15. My Final Reflection

The objective of Malaysia’s qualification reform has never been simply about addressing unemployment statistics.

It is about building a unified, flexible, and credible national education architecture.

However, the real challenge is not structural alignment alone, it must ensure that:

  • TVET remains industry-led, not academically over-engineered

  • Academic pathways remain relevant to labour market realities

  • Both systems retain their strengths without diluting each other

If this balance is achieved, Malaysia will not only reform its education system, it will redefine how talent is developed for the future economy.

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