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Today, Knowledge Management today are not limited merely to : (A) 'knowing' or 'reading lots of books/scholarly articles' or (B) data mining, analysis, decision making, preventive actions, or (C) some Human Resources Management issue or (D) some ICT issue. Knowledge Management is about putting your knowledge, skills and competency into practice and most important IT WORKS! For you and your company or your business (Nik Zafri) Can I still offer consultancy or training? Who claims otherwise? Absolutely, I can.

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MY EMPLOYERS AND CLIENTELLES



BIODATA - NIK ZAFRI


 



NIK ZAFRI BIN ABDUL MAJID,
CONSULTANT/TRAINER
Email: nikzafri@yahoo.com, nikzafri@gmail.com
https://nikzafri.wixsite.com/nikzafri

Kelantanese, Alumni of Sultan Ismail College Kelantan (SICA), IT Competency Cert, Certified Written English Professional US. Has participated in many seminars/conferences (local/ international) in the capacity of trainer/lecturer and participant.

Affiliations :- Network Member of Gerson Lehrman Group, Institute of Quality Malaysia, Auditor ISO 9000 IRCAUK, Auditor OHSMS (SIRIM and STS) /EMS ISO 14000 and Construction Quality Assessment System CONQUAS, CIDB (Now BCA) Singapore),

* Possesses almost 30 years of experience/hands-on in the multi-modern management & technical disciplines (systems & methodologies) such as Knowledge Management (Hi-Impact Management/ICT Solutions), Quality (TQM/ISO), Safety Health Environment, Civil & Building (Construction), Manufacturing, Motivation & Team Building, HR, Marketing/Branding, Business Process Reengineering, Economy/Stock Market, Contracts/Project Management, Finance & Banking, etc. He was employed to international bluechips involving in national/international megaprojects such as Balfour Beatty Construction/Knight Piesold & Partners UK, MMI Insurance Group Australia, Hazama Corporation (Hazamagumi) Japan (with Mitsubishi Corporation, JA Jones US, MMCE and Ho-Hup) and Sunway Construction Berhad (The Sunway Group of Companies). Among major projects undertaken : Pergau Hydro Electric Project, KLCC Petronas Twin Towers, LRT Tunnelling, KLIA, Petronas Refineries Melaka, Putrajaya Government Complex, Sistem Lingkaran Lebuhraya Kajang (SILK), Mex Highway, KLIA1, KLIA2 etc. Once serviced SMPD Management Consultants as Associate Consultant cum Lecturer for Diploma in Management, Institute of Supervisory Management UK/SMPD JV. Currently – Associate/Visiting Consultants/Facilitators, Advisors for leading consulting firms (local and international) including project management. To name a few – Noma SWO Consult, Amiosh Resources, Timur West Consultant Sdn. Bhd., TIJ Consultants Group (Malaysia and Singapore) and many others.

* Ex-Resident Weekly Columnist of Utusan Malaysia (1995-1998) and have produced more than 100 articles related to ISO-9000– Management System and Documentation Models, TQM Strategic Management, Occupational Safety and Health (now OHSAS 18000) and Environmental Management Systems ISO 14000. His write-ups/experience has assisted many students/researchers alike in module developments based on competency or academics and completion of many theses. Once commended by the then Chief Secretary to the Government of Malaysia for his diligence in promoting and training the civil services (government sector) based on “Total Quality Management and Quality Management System ISO-9000 in Malaysian Civil Service – Paradigm Shift Scalar for Assessment System”

Among Nik Zafri’s clients : Adabi Consumer Industries Sdn. Bhd, (MRP II, Accounts/Credit Control) The HQ of Royal Customs and Excise Malaysia (ISO 9000), Veterinary Services Dept. Negeri Sembilan (ISO 9000), The Institution of Engineers Malaysia (Aspects of Project Management – KLCC construction), Corporate HQ of RHB (Peter Drucker's MBO/KRA), NEC Semiconductor - Klang Selangor (Productivity Management), Prime Minister’s Department Malaysia (ISO 9000), State Secretarial Office Negeri Sembilan (ISO 9000), Hidrological Department KL (ISO 9000), Asahi Kluang Johor(System Audit, Management/Supervisory Development), Tunku Mahmood (2) Primary School Kluang Johor (ISO 9000), Consortium PANZANA (HSSE 3rd Party Audit), Lecturer for Information Technology Training Centre (ITTC) – Authorised Training Center (ATC) – University of Technology Malaysia (UTM) Kluang Branch Johor, Kluang General Hospital Johor (Management/Supervision Development, Office Technology/Administration, ISO 9000 & Construction Management), Kahang Timur Secondary School Johor (ISO 9000), Sultan Abdul Jalil Secondary School Kluang Johor (Islamic Motivation and Team Building), Guocera Tiles Industries Kluang Johor (EMS ISO 14000), MNE Construction (M) Sdn. Bhd. Kota Tinggi Johor (ISO 9000 – Construction), UITM Shah Alam Selangor (Knowledge Management/Knowledge Based Economy /TQM), Telesystem Electronics/Digico Cable(ODM/OEM for Astro – ISO 9000), Sungai Long Industries Sdn. Bhd. (Bina Puri Group) - ISO 9000 Construction), Secura Security Printing Sdn. Bhd,(ISO 9000 – Security Printing) ROTOL AMS Bumi Sdn. Bhd & ROTOL Architectural Services Sdn. Bhd. (ROTOL Group) – ISO 9000 –Architecture, Bond M & E (KL) Sdn. Bhd. (ISO 9000 – Construction/M & E), Skyline Telco (M) Sdn. Bhd. (Knowledge Management),Technochase Sdn. Bhd JB (ISO 9000 – Construction), Institut Kefahaman Islam Malaysia (IKIM – ISO 9000 & Internal Audit Refresher), Shinryo/Steamline Consortium (Petronas/OGP Power Co-Generation Plant Melaka – Construction Management and Safety, Health, Environment), Hospital Universiti Kebangsaan Malaysia (Negotiation Skills), Association for Retired Intelligence Operatives of Malaysia (Cyber Security – Arpa/NSFUsenet, Cobit, Till, ISO/IEC ISMS 27000 for Law/Enforcement/Military), T.Yamaichi Corp. (M) Sdn. Bhd. (EMS ISO 14000) LSB Manufacturing Solutions Sdn. Bhd., (Lean Scoreboard (including a full development of System-Software-Application - MSC Malaysia & Six Sigma) PJZ Marine Services Sdn. Bhd., (Safety Management Systems and Internal Audit based on International Marine Organization Standards) UNITAR/UNTEC (Degree in Accountacy – Career Path/Roadmap) Cobrain Holdings Sdn. Bhd.(Managing Construction Safety & Health), Speaker for International Finance & Management Strategy (Closed Conference), Pembinaan Jaya Zira Sdn. Bhd. (ISO 9001:2008-Internal Audit for Construction Industry & Overview of version 2015), Straits Consulting Engineers Sdn. Bhd. (Full Integrated Management System – ISO 9000, OHSAS 18000 (ISO 45000) and EMS ISO 14000 for Civil/Structural/Geotechnical Consulting), Malaysia Management & Science University (MSU – (Managing Business in an Organization), Innoseven Sdn. Bhd. (KVMRT Line 1 MSPR8 – Awareness and Internal Audit (Construction), ISO 9001:2008 and 2015 overview for the Construction Industry), Kemakmuran Sdn. Bhd. (KVMRT Line 1 - Signages/Wayfinding - Project Quality Plan and Construction Method Statement ), Lembaga Tabung Haji - Flood ERP, WNA Consultants - DID/JPS -Flood Risk Assessment and Management Plan - Prelim, Conceptual Design, Interim and Final Report etc., Tunnel Fire Safety - Fire Risk Assessment Report - Design Fire Scenario), Safety, Health and Environmental Management Plans leading construction/property companies/corporations in Malaysia, Timur West Consultant : Business Methodology and System, Information Security Management Systems (ISMS) ISO/IEC 27001:2013 for Majlis Bandaraya Petaling Jaya ISMS/Audit/Risk/ITP Technical Team, MPDT Capital Berhad - ISO 9001: 2015 - Consultancy, Construction, Project Rehabilitation, Desalination (first one in Malaysia to receive certification on trades such as Reverse Osmosis Seawater Desalination and Project Recovery/Rehabilitation)

* Has appeared for 10 consecutive series in “Good Morning Malaysia RTM TV1’ Corporate Talk Segment discussing on ISO 9000/14000 in various industries. For ICT, his inputs garnered from his expertise have successfully led to development of work-process e-enabling systems in the environments of intranet, portal and interactive web design especially for the construction and manufacturing. Some of the end products have won various competitions of innovativeness, quality, continual-improvements and construction industry award at national level. He has also in advisory capacity – involved in development and moderation of websites, portals and e-profiles for mainly corporate and private sectors, public figures etc. He is also one of the recipients for MOSTE Innovation for RFID use in Electronic Toll Collection in Malaysia.

Note :


TO SEE ALL ARTICLES

ON THE"LABEL" SECTION BELOW (RIGHT SIDE COLUMN), YOU CAN CLICK ON ANY TAG - TO READ ALL ARTICLES ACCORDING TO ITS CATEGORY (E.G. LABEL : CONSTRUCTION) OR GO TO THE VERY END OF THIS BLOG AND CLICK "Older Posts"


 

Thursday, February 23, 2023

KENANGAN TIDAK BERAPA LAMA DAHULU - SKETSA/REALITI KEHIDUPAN/KEPALSUAN MANUSIA


Pada suatu masa - kira-kira dua bulan sebelum penghujung tahun lalu, sedang saya mencari beberapa perkakasan di DIY, tiba-tiba saya disapa. Saya melihat orang yang menyapa itu adalah kawan lama dalam "construction" yang lama menghilang. Katanya baru sampai "KL". Jadi saya pun mengambil peluang mengajaknya ke gerai berdekatan untuk berbual kisah-kisah lama. Saya dapati sepanjang perbualan, tingkah-lakunya sangat ganjil seperti "kucing hilang anak". Saya juga terkejut apabila dia menyatakan, ibubapanya telah meninggal serta dia juga telah bercerai dengan isterinya yang mendapat hak jagaan anaknya.
Rupanya juga agak cengkung dan pakaiannya seperti tidak terurus. Tidak seperti saya kenali dia hampir 20 tahun yang lalu. Dia tiba-tiba menyebut dengan nada beria-ia mengajak saya bertemu dengan seorang kawannya. Saya mulanya enggan, entah kenapa rasa hati seperti tidak tenteram. Akhirnya dia seperti mendesak, saya terpaksa bersetuju.
Pada masa yang sama dia terus memanggil kawannya menerusi telefon di hadapan saya, terkejut juga. Saya beritahu kawan saya bahawa persetujuan saya bukanlah serta-merta tetapi dia seperti mendesak sangat untuk saya berjumpa kawannya. Semasa dia berbual di telefon, saya terdengar dia "berbahasa istana" dengan orang yang dipanggil. Saya terdiam. Dia seperti gembira sangat jika saya dapat bertemu rakannya. Saya beritahu dia bahawa saya perlu ke tempat lain terlebih dahulu kerana ada temujanji dengan orang lain. Dia terpaksa bersetuju walau saya lihat dia tidak begitu ikhlas. Sekali lihat, nampak macam "takut" sangat.
2 jam kemudian, saya datang ke tempat yang dijanjikan, sebuah restoran yang saya sentiasa kunjungi. Dari jauh saya lihat kawan saya seperti serius sangat berbual-bual dengan gaya hormat kepada "Tengku" ini - siap tunduk-tunduk lagi. Saya juga sempat sekali imbas melihat wajah "Tengku" ini dari jauh yang saya cuba camkan namun - tidak pernah saya jumpa atau kenal.
Beliau berusia lebih kurang lingkungan awal 40-an. Setelah saya bersalam dengan sahabat saya, saya hulurkan tangan pada "Tengku" ini, dia menyambut salam saya tanpa berdiri. (Hati saya berkata : "amboi sombongnya, kerabat-kerabat diraja yang saya kenali termasuk bertalian rapat dengan Duli-Duli YMM Raja-Raja Melayu, pun amat "merendah diri" - sentiasa bangun dan bersalaman dengan saya" termasuk seorang yang bertaraf "Pemerintah").
Saya tidak suka bersangka buruk dengan sesiapa, lalu saya pun duduk di kerusi sisi meja makan. Kawan saya tiba-tiba mencuit mengajak saya ke pintu masuk utama restoran. Dia bertanya samada saya ada duit dalam RM100.00 untuk dia membayar "bil" "santapan" "Tengku" berkenaan. Hati saya "amat panas" tetapi saya tenangkan jiwa saya dan memberitahu kawan saya dengan lembut. "Nanti la dulu, biar dia makan, kita tengok la macamana"
Sepanjang perbualan, "Tengku" berkenaan membahasakan dirinya sebagai "kita" tetapi caranya agak kekok (namanya saya rahsiakan dulu kerana hal ini telah saya laporkan kepada pihak atasan) Dia memesan "makanan barat" tetapi apabila ditanya, cara "masakan", dia seperti terpinga-pinga. Dah la cakap "orang putih" pun "broken" (nak tergelak - tak padan dengan sikapnya yang angkuh) Saya juga memerhatikan "table manners" beliau - seperti kali pertama makan dengan "sudu/garfu/pisau" - bunyi pun bising macam "orang lawan pedang".
Apabila saya meminta kawan saya memesan makanan, saya lihat kawan saya seperti serba-salah. Lalu saya memberikan isyarat untuk dia pesan sahaja - itupun Nasi Goreng Kampung dengan "ais kosong" (sedih aku melihatnya). Saya ketika itu baru sahaja makan di rumah - lalu memesan sirap bandung. (dalam hati, saya berkata, "aku nak lihat permainan manusia ("Tengku") ini)
"Tengku" ini mengaku seorang kerabat sebuah negeri yang memang saya kenali suasananya. (tidak perlulah saya sebut nama negeri berkenaan) Pakaiannya agak kemas walaupun tidak kena padanan jaket "motor" hijau, berbaju kemeja pendek dan seluar panjang berwarna kelabu walaupun berkasut "Bally".
Oleh kerana sepanjang perbualan, dia tidak pernah memanggil saya "Nik" mahupun "nama kedua saya" (Zafri) atau "Encik" - sebaliknya memanggil saya sebagai "awak", saya beranggapan dia ini "miskin budi bahasa dan peradaban" apatah lagi saya lebih tua darinya, lalu saya membalas panggilannya dengan nama "you" (nasib baik tidak gunakan "mung", "aku" macam orang Kelantan) kerana setelah kurang dari 1 minit saya berbicara dengannya, tahulah saya bahawa saya mungkin berhadapan dengan seorang "kerabat palsu". Kawan saya sudah kena "scam" sampai bercerai-berai suami isteri dan habis duitnya "ditipu" oleh "kerabat palsu" sepanjang hanya 2 tahun berkawan.
Setelah hampir 30 minit "Tengku" ini cuba meyakinkan saya supaya memasuki satu skim "rahsia" kononnya "membantu masyarakat" (saya selalu mendengar akan topik ini dijadikan alasan - kisahnya betul, tetapi banyak yang menipu menggunakan kisah ini. Dari cara penerangannya itu juga banyak menimbulkan was-was) Tetapi saya kekal melakonkan watak seorang yang "lurus" dan tidak tahu apa-apa mengenai "skim" ini walaupun 3-4 perkara yang disebutkan itu adalah berlanggaran dengan undang-undang sekuriti/perbankan/kewangan/penggubahan wang haram.
Tanpa dia sedari, saya senyap-senyap whatssap seorang lagi kawan, supaya sengaja memanggil saya menerusi telefon. Taktik saya berjaya.
Kebetulan saya mengenali pemilik restoran berkenaan dan memberikan isyarat padanya yang saya akan bayarkan bil kemudian. Semasa di kaunter, Pemilik Restoran berbisik nak jumpa saya selepas "Tengku" itu "berangkat pulang". Saya mencadangkan satu lokasi lain (Agak-agak saya - mestilah dia nak tanya kes "kerabat" palsu ni)
Saya sekali lagi mengajak rakan saya keluar dan senyap-senyap menghulurkan sedikit duit padanya dan berjanji akan menghubunginya bila dia "free" (kawan saya beritahu bahawa dia menumpang rumah sepupunya lebih kurang 12km dari tempat tinggal saya) Saya juga cuba mendapatkan kad bisnes dari "Tengku" berkenaan tetapi dia membuat alasan bahawa "kadnya" dah habis dan berpesan minta saya beritahu kawan saya jika saya berminat.
Kawan saya segera berjabat salam dengan saya tetapi saya sengaja mengelak dari berjabat salam dengan "Tengku" berkenaan. Kawan saya dilihat "mengiringi" "kerabat" berkenaan ke dalam sebuah kereta model 1992 yang kondisinya agak kurang baik sedikit. Terlihat, garisan kuning pada frem no. plet kereta 4 angka dan juga satu stiker berwarna kuning bertampal di cermin. Kawan saya juga menjadi "supirnya" dan tolong "membuka pintu belakang" "Tengku" berkenaan. Katanya nak ke KLIA nak "berangkat" pulang ke "negerinya". Saya hanya terdiam cuma sangat simpati dengan rakan saya yang mudah "tertipu" dengan permainan "scammer". Mungkin juga kawan saya mengalami tekanan jiwa - kerana ibubapanya sudah tiada - bercerai pula dengan isteri dan tidak dapat bertemu anaknya sudah bertahun-tahun.
Semasa sampai di tempat "pihak berkuasa" bersama pemilik restoran berkenaan, saya telah dikejutkan dengan rekod/fail mereka menunjukkan bahawa "kerabat" berkenaan sudah "femes" rupanya - tidak apa-apa nama gelaran pangkal - dan sudah ada beberapa kes penipuan yang telah dilaporkan terhadap "kerabat ini" terutamanya kaum wanita yang mungkin terperangkap dengan penipuan "scammer playboy antarabangsa ini"
Kena denda pun sudah berkali-kali, kes undang-undang selesai "di luar mahkamah" kerana "menyamar" dan hampir dipenjarakan. Jika tidak ibunya datang membayar saman. Itupun ibunya berkali-kali menegaskan bahawa anaknya, dirinya dan suaminya "bukan kerabat diraja". (kesihan)
"Pihak berkuasa" bertanya pada saya jika saya ingin meneruskan hasrat saya untuk membuat laporan rasmi, lalu saya menggelengkan kepala dan berazam mengeluarkan kawan saya dari "penipuan" "Tengku" ini. (yang kemudiannya berjaya disedarkan) Rakan pemilik restoran juga terdiam seperti telah mendapat jawapan sebenar. Lalu dia berkata pada saya "Encik Nik, tak payah bayar" - saya niat sedekah pada orang yang tidak sihat jiwanya tadi" Mulia sungguh hati pemilik restoran ini.
Kisah ini banyak pengajarannya. Antara lain, jika kita tidak berbangga menjadi "diri sendiri" dan cuba menjadi "orang lain", memilih untuk hidup di alam "ilusi", maka di suatu masa "penipuan" kita akan diketahui, kalau tidak dengan cara aib, mungkin mengadapi risiko perundangan. Jika kita mudah terpedaya dengan muslihat orang lain, maka risikonya mungkin melibatkan rumahtangga kita. Tidaklah salah jika kita mengambil contoh yang baik untuk inspirasi diri tetapi carilah contoh yang berwibawa.
Sehingga hari ini - hampir 4 bulan - saya tidak lagi melihat kelibat "Tengku" ini di kawasan kediaman saya. (saya juga dah berpesan pada rakan-rakan supaya berhati-hati) Saya masih boleh bersabar tanpa kena tipu - kalau orang lain - tak taulah. Rakan saya pun entah ke mana perginya - harap-harap dia selamat.

DON'T GET SCAMMED. POSSIBLE FAKE RECRUITER


There are so many red flags. I can name at least 3 (there are more). Be careful especially if it's "bcc" and identified as "spam". Don't get scammed

 

Wednesday, February 22, 2023

PART 7 - ANTI BRIBERY MANAGEMENT SYSTEM - by Nik Zafri

 (Anti Bribery Management System = ISO 37001:2016)

Note : This is the most critical element in ABMS, failure to understand and comply to this element may prove negative to the organization.

5. OPERATION - Planning and Control

Process to comply to ABMS requirements should be planned and implemented. They should also be controlled and reviewed. (Process requires criteria, control and proper documented information)

Do not change the process unnecessarily. Apart from internal, focus also on outsourced process (sub-contractor, supplier, vendor, consultant etc)

Due Diligence - Bribery Risk Assessment

Potential bribery risk should be assessed no matter how insignificant (conducted on defined frequency for updated information) - transactions - projects/activities, if necessary - always involved business associates and certain important positions of the organization. Despite the organization may conclude that it is unnecessary, unreasonable or disproportionate to undertake due dilligence on certain personnel and business associate, but it is advisable and highly recommendable that apart from prioritization, assessment should also cover the rest of the organization as well. (no stone left unturned)

Financial Controls

is required to manage risk. Non-Financial control managing such risk should also be prioritized such as purchasing/procurement, operation, sales, commercial, HR and legislation-related activities. It's recommended to encourage business associates/service providers to understand, implement and consistent with the organizational strong view on bribery and ensure the implement their own anti-bribery controls/mitigation as well. (subject to assessment) It's recommended that the business associate/service providers/3rd party to submit evidence of anti-bribery controls/mitigation. 

Assessment should be reasonable and proportionate.

Anti-Bribery Commitments

Business associates with low risk of bribery should still be subject to assessment. They should show evidence of commitment and be willing to be assessed on any transaction, project, activity, or relationship. Failure to do so; in the event of proven bribery; the organization may terminate the business associates.

The organization must also be ready to assist in assessing, managing and help business associates understand the risk.

Gifts, Hospitality, Donations or equivalent

Procedure(s) is required to ensure any offering, gifts, hospitality, donations or equivalent could be perceived as bribery. (Clear definitions and situations are required to address these issues) 

Managing Inadequacy of Anti-Bribery Controls

Not all risks are manageable. The organization may change the nature of transaction, project, activity or relationship where applicable in order to better manage the risks. (It is recommended that business associates, supplier, sub-contractor, consultants should share the responsibility and accountability to manage risks of bribery that is found difficult to control)

(Should there be "red flags" situation (proven bribery has been committed), the organization may terminate, discontinue, suspend or withdraw (even taking legal action where necessary).

Raising concerns

Procedure(s) is/are required especially for smooth reporting or whistleblowing any possible or ongoing bribery activities to the appropriate personnel such as Management Representative or anyone with authority to make decision such as members of the governing body. (Although the personnel may also; out of fear that such action may possibly jeopardize his work/duty; directly report the alleged incident to the authorities) All reports should be treated in strictest of confidence and the identity of the person reporting the incident must be protected whether or not the alleged corruption activity result to be genuine or otherwise.

The person in charge should investigate as soon as possible without partiality.

Investigating and Dealing with bribery

Procedure (s) is/are required for investigation process determining the extent of such alleged acts (based on the law, anti-bribery policy or ABMS). The personnel that is/are conducting such investigation should be given authority to do so. (transparency should be genuine with no attempts to "sweep the matter under the carpet" or intimidating investigators or intervening in the investigation. On the other hand, the personnel and witness should also be given ample opportunity to defend themselves, prove their innocence or provide evidence)

Organization may also; to avoid partiality; hire a 3rd party (such as private investigator) to investigate the matter.

Tuesday, February 21, 2023

SEDIKIT PESANAN

Hidup berkeluarga banyak cabarannya. Jika kita merasakan ianya satu beban dan bukan tanggungjawab, maka kita akan sedikit demi sedikit mengabaikan mereka. Terutamanya apabila kita ditekan dengan kesulitan dan menganggap kesulitan itu sebagai satu pengakhiran.

(sekadar berpesan pada orang-orang tertentu supaya tidak mendedahkan sangat masalah peribadi alam perkahwinan dalam media sosial seperti FB atau Twitter - sehingga mengaibkan diri sendiri)
Saya berterimakasih kepada beberapa orang rakan terutamanya berusia lebih muda dari saya - yang memberanikan diri meminta nasihat dari saya menerusi PM dan Whatssap dengan masalah-masalah sulit yang dirasakan sukar untuk ditanggung. Jangan simpan masalah seorang diri kerana ianya akan memakan diri.

KIND MALAYSIA 2023 - VISIT OUR BOOTHS

 










Sunday, February 19, 2023

PART 6 - ANTI BRIBERY MANAGEMENT SYSTEM - by Nik Zafri

 (Anti Bribery Management System = ISO 37001:2016)

4.0 Support

Support = Resources required to implement, maintain and improve ABMS.

Competence

a) Determine the competence of employees,

b) Education background, training and experience,

c) Possible additional training required?

d) Reasignment or 3rd party support?

e) Document them as evidence

(It's a good practice to run a background check/screening of person(s) holding significant positions having authority on approval of financial matters) 

Employment Process

Procedure (s) required.

- employment regulations - to address the need to comply with ABMS Policy and System and action that will be taken against non-compliances 

(Bribery; once proven; IS A CRIME! Report it to the authorities and immediate termination should be executed - There is no need for reminders or warnings or showcause/domestic inquiries, even industrial courts as this is not a disciplinary matter, it's a crime) 

- employee should receive a copy of such policy/regulations. Conduct refresher training/briefing/inductions at the right intervals if necessary.

- just like a whistleblower, employee must also be equally protected in case reports of bribery or possible bribery or rejecting bribery - being lodged disregarding position or social status. 

- investigations, risk assessments and; if necessary; due diligence to be made once reports are lodged, if necessary - declaration of assets,  

The anti-bribery compliance declaration can stand alone or be a component of a broader compliance declaration process.

Awareness and training

Adequate training/workshops/inductions on ABMS are required - if possible, not only on the key staff but also throughout the organization. Contents of training to include :

a) ABMS overall awareness, policy, procedures, roles/responsibility/authority

b) need for compliance, risks and opportunities, 

c) how to recognize, react, prevent potential or actual events of bribery and corruption.

d) aspects of communication, 

e) scope of bribery/corruption to include internal and external parties,

(those involving service providers - the contractual requirements can add a clause on "Bribery and Corruption")

Retain documented information.

Communication

- internal and external

a) What, When, With Whom, How, Who to communicate on ABMS various issues.

b) Medium of communication to be used - although one language shall prevail in case of ambiguity - other translated versions should be in multiple languages accordingly)

c) ABMS Policy; apart from all staff; should also be communicated/extended to Service Providers as well.

Documented information

A must have - Policy, Objectives, Plans, Manual, Procedures, methodologies, checklist, relevant codes of practice etc.

The extent of documented information can differ from one organization to another depnding on size, scope of work, processes (complexity/interaction), 

products and services, competency etc. A banking and financial institution may differ in scope to a construction company. 

So, APPLY ONLY THE NEEDED DOCUMENTS, not everything - not hijacked from others - not copy and paste from others!

ABMS documented information can be retained separately or part of other systems - compliance, financial, commercial, audit etc.)

(My advice? separate them! Unless you know what to omit and what to add without overlapping)

Format (Creating/Updating)

- identification/description - title/date, author, approval, reference number, revision/issue number, 

- hardcopies or electronic (online) (online versions may subject to a stricter audit - identifying the authorized users acess, authorized to make amendment (s), the approval parties, encryption, firewall etc.)

- review for adequacy at intervals.

Control of documented information

Control : 

a) available for use, location and when to use

b) protected (confidentiality, unauthorized access, loss of integrity (printed version can be compromised in the long run) 

b) distribute, access, retrieval and use

c) storage and preservation

d) retention and disposition.

Superseded documents; if retained; must be quarantined and not to be filed together with the active ones. Justification is required of why the superseded documents are kept. Among reasons for retaining is for future reference and may also serve as evidence in the court of law.

Saturday, February 18, 2023

THINK BEFORE YOU SPEAK - (be in my shoes for a while) - EDUCATION FOR ALL in Malaysia is just another cliche!

(Be in my shoes for a while)

In Malaysia, those circa 40 years and above, to access higher education, they need to be employed or sponsored by their company in order to pay for education.

My wife has been unemployed for so many years at that time but she wanted so much to upgrade her tertiary education level, unfortunately there seems to be a limit.
Alas, there is absolutely NO financial assistance given to this "category" (not even from Lembaga Zakat)
I was also working on odd jobs and I have dreamt to further my own studies, but after all consideration, I had to sacrifice my dream, used up almost all my savings, borrowing from friends not only money but also a car to send her to the place of study (and so many more embarrassing moments) - just to ensure she gets the best tertiary education for many years - finally she graduated with flying colours. ( There is a very good reason why I decided to do this )

Whilst we Malaysia are proud to proclaim using the cliche "EDUCATION FOR ALL", we keep forgetting those who wish to further their education but unfortunately neither do not have enough funds nor failure in getting any assistance from any party are not the ones the Institution of Higher Learnings wanted - be it government especially private ones.
Meaning, they are on their own! (with majority of them had to cancel their sacred intention)
So it's safe for me to say that if you're not working and don't have the money, do not DREAM to further your education.
So, stop shouting cliches that you are not able to implement. Stop comparing to other countries. Take care of this small matter first.