Today, Knowledge Management today are not limited merely to : (A) 'knowing' or 'reading lots of books/scholarly articles' or (B) data mining, analysis, decision making, preventive actions, or (C) some Human Resources Management issue or (D) some ICT issue. Knowledge Management is about putting your knowledge, skills and competency into practice and most important IT WORKS! For you and your company or your business (Nik Zafri)

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Email: nikzafri@yahoo.com, nikzafri@gmail.com

Kelantanese, Alumni of Sultan Ismail College Kelantan (SICA), Diploma (Management), IT Competency Cert, Certified Written English Professional US. Has participated in many seminars/conferences (local/ international) in the capacity of trainer/lecturer and participant.

Affiliations :- Council Member of Gerson Lehrman Group NY, Institute of Quality Malaysia, Malaysian Institute of Management, Malaysian Occupational Safety and Health Professionals Association, Auditor ISO 9000 IRCAUK, Auditor OHSAS 18000 (SIRIM and STS) /EMS ISO 14000:2004 and Construction Quality Assessment System (CONQUAS, CIDB (Now BCA) Singapore),

* Possesses 26 years of experience/hands-on in the multi-modern management & technical disciplines (systems & methodologies) such as Knowledge Management (Hi-Impact Management/ICT Solutions), Quality (TQM/ISO), Safety Health Environment, Civil & Building (Construction), Manufacturing, Motivation & Team Building, HR, Marketing/Branding, Business Process Reengineering, Economy/Stock Market, Contracts/Project Management, Finance & Banking, etc. He was employed to international bluechips involving in national/international megaprojects such as Balfour Beatty Construction/Knight Piesold & Partners UK, MMI Insurance Group Australia, Hazama Corporation (Hazamagumi) Japan (with Mitsubishi Corporation, JA Jones US, MMCE and Ho-Hup) and Sunway Construction Berhad (The Sunway Group of Companies). Among major projects undertaken : Pergau Hydro Electric Project, KLCC Petronas Twin Towers, LRT Tunnelling, KLIA, Petronas Refineries Melaka, Putrajaya Government Complex, Sistem Lingkaran Lebuhraya Kajang (SILK), Mex Highway, KLIA1, KLIA2 etc. Once serviced SMPD Management Consultants as Associate Consultant cum Lecturer for Diploma in Management, Institute of Supervisory Management UK/SMPD JV. Currently – Associate/Visiting Consultants/Facilitators, Advisors for leading consulting firms (local and international) including project management. To name a few – Noma SWO Consult, Amiosh Resources, Timur West Consultant Sdn. Bhd., TIJ Consultants Group (Malaysia and Singapore) and many others.

* Ex-Resident Weekly Columnist of Utusan Malaysia (1995-1998) and have produced more than 100 articles related to ISO-9000– Management System and Documentation Models, TQM Strategic Management, Occupational Safety and Health (now OHSAS 18000) and Environmental Management Systems ISO 14000. His write-ups/experience has assisted many students/researchers alike in module developments based on competency or academics and completion of many theses. Once commended by the then Chief Secretary to the Government of Malaysia for his diligence in promoting and training the civil services (government sector) based on “Total Quality Management and Quality Management System ISO-9000 in Malaysian Civil Service – Paradigm Shift Scalar for Assessment System”

Among Nik Zafri’s clients : Adabi Consumer Industries Sdn. Bhd, (MRP II, Accounts/Credit Control) The HQ of Royal Customs and Excise Malaysia (ISO 9000), Veterinary Services Dept. Negeri Sembilan (ISO 9000), The Institution of Engineers Malaysia (Aspects of Project Management – KLCC construction), Corporate HQ of RHB (Peter Drucker's MBO/KRA), NEC Semiconductor - Klang Selangor (Productivity Management), Prime Minister’s Department Malaysia (ISO 9000), State Secretarial Office Negeri Sembilan (ISO 9000), Hidrological Department KL (ISO 9000), Asahi Kluang Johor(System Audit, Management/Supervisory Development), Tunku Mahmood (2) Primary School Kluang Johor (ISO 9000), Consortium PANZANA (HSSE 3rd Party Audit), Lecturer for Information Technology Training Centre (ITTC) – Authorised Training Center (ATC) – University of Technology Malaysia (UTM) Kluang Branch Johor, Kluang General Hospital Johor (Management/Supervision Development, Office Technology/Administration, ISO 9000 & Construction Management), Kahang Timur Secondary School Johor (ISO 9000), Sultan Abdul Jalil Secondary School Kluang Johor (Islamic Motivation and Team Building), Guocera Tiles Industries Kluang Johor (EMS ISO 14000), MNE Construction (M) Sdn. Bhd. Kota Tinggi Johor (ISO 9000 – Construction), UITM Shah Alam Selangor (Knowledge Management/Knowledge Based Economy /TQM), Telesystem Electronics/Digico Cable(ODM/OEM for Astro – ISO 9000), Sungai Long Industries Sdn. Bhd. (Bina Puri Group) - ISO 9000 Construction), Secura Security Printing Sdn. Bhd,(ISO 9000 – Security Printing) ROTOL AMS Bumi Sdn. Bhd & ROTOL Architectural Services Sdn. Bhd. (ROTOL Group) – ISO 9000 –Architecture, Bond M & E (KL) Sdn. Bhd. (ISO 9000 – Construction/M & E), Skyline Telco (M) Sdn. Bhd. (Knowledge Management),Technochase Sdn. Bhd JB (ISO 9000 – Construction), Institut Kefahaman Islam Malaysia (IKIM – ISO 9000 & Internal Audit Refresher), Shinryo/Steamline Consortium (Petronas/OGP Power Co-Generation Plant Melaka – Construction Management and Safety, Health, Environment), Hospital Universiti Kebangsaan Malaysia (Negotiation Skills), Association for Retired Intelligence Operatives of Malaysia (Cyber Security – Arpa/NSFUsenet, Cobit, Till, ISO/IEC ISMS 27000 for Law/Enforcement/Military), T.Yamaichi Corp. (M) Sdn. Bhd. (EMS ISO 14000) LSB Manufacturing Solutions Sdn. Bhd., (Lean Scoreboard (including a full development of System-Software-Application - MSC Malaysia & Six Sigma) PJZ Marine Services Sdn. Bhd., (Safety Management Systems and Internal Audit based on International Marine Organization Standards) UNITAR/UNTEC (Degree in Accountacy – Career Path/Roadmap) Cobrain Holdings Sdn. Bhd.(Managing Construction Safety & Health), Speaker for International Finance & Management Strategy (Closed Conference), Pembinaan Jaya Zira Sdn. Bhd. (ISO 9001:2008-Internal Audit for Construction Industry & Overview of version 2015), Straits Consulting Engineers Sdn. Bhd. (Full Integrated Management System – ISO 9000, OHSAS 1800 and EMS ISO 14000 for Civl/Structural/Geotechnical Consulting), Malaysia Management & Science University (MSU – (Managing Business in an Organization), Innoseven Sdn. Bhd. (KVMRT Line 1 MSPR8 – Awareness and Internal Audit (Construction), ISO 9001:2008 and 2015 overview for the Construction Industry), Kemakmuran Sdn. Bhd. (KVMRT Line 1 - Signages/Wayfinding - Project Quality Plan and Construction Method Statement ), Amiosh Resources - (1) Lembaga Tabung Haji - Flood ERP (2) WNA Consultants - DID/JPS -Flood Risk Assessment and Management Plan - Prelim, Conceptual Design, Interim and Final Report etc. (3) Tunnel Fire Safety - Fire Risk Assessment Report - Design Fire Scenario), Safety, Health and Environmental Management Plans leading construction/property companies/corporations in Malaysia. Timur West Consulting (1) Business Methodology and System (2) Information Security Management Systems (ISMS) ISO/IEC 27001:2013 for Majlis Bandaraya Petaling Jaya ISMS/Audit/Risk/ITP Technical Team

* Has appeared for 10 consecutive series in “Good Morning Malaysia RTM TV1’ Corporate Talk Segment discussing on ISO 9000/14000 in various industries. For ICT, his inputs garnered from his expertise have successfully led to development of work-process e-enabling systems in the environments of intranet, portal and interactive web design especially for the construction and manufacturing. Some of the end products have won various competitions of innovativeness, quality, continual-improvements and construction industry award at national level. He has also in advisory capacity – involved in development and moderation of websites, portals and e-profiles for mainly corporate and private sectors, public figures etc. He is also one of the recipients for MOSTE Innovation for RFID use in Electronic Toll Collection in Malaysia.

Note :



Wednesday, July 13, 2011

Career Path, Challenges & Preparation for Future Accountants - Lecture in UNITAR - by Nik Zafri

13 July, 2011 - I was invited to become a guest speaker for UNITAR (also known as UniRazak and soon UNTEC) - Smart/Pintar Campus situated at Leisure Commerce Square PJ-Bandar Sunway for a group of students of Bachelor in Accountacy (Hons) at Block B1 L 10 to deliver a 3 hours lecture on Career Path, Challenges and Preparation for Future Accountants to face the current employment, corporate and business world.

(I was also feeling a little nostalgic as I was employed with SunCon (Sunway Group of Companies) in the early 2000 and used to have a good lunch at Jaring and Mentari Business Park)

I wouldn't really want to call it a lecture but rather a crash course or workshop geared towards seeking solutions that can be utilized in years to come. Although the event is not as 'big' as it sounds but I feel honoured to be invited to share my 2 1/2 decade experience, knowledge and skills.

This is the 4th University/Institution of Higher Learning that has called me up to deliver nothing academic but more towards competency. The first one was UITM Shah Alam.

I must say that I was impressed by the quality of students and the lecturers as well.

The questions being highlighted by the students and based on my discussion with the lecturer serves as a living proof that most leading universities and institutions of higher learning are seriously changing their modules to cope up with the real world.

The climax of the lecture are the real life domestic case studies and the applicability of accounting, audit, taxation,corporate governance, fraud detection, due dilligence and finance in different types of industry - namely construction, manufacturing and service industry. Some of the most interesting topics such as identifying intangible cost, cost of quality, safety and environment, contigency etc. - proving how these costs affect the industry greatly

i.e. Prevention and Appraisal Costs are actually INVESTMENT and without investment, the probability is very high that the organization will end up in bearing internal failure and external failure costs. Even safeguarding safety and health is now too important for an organization to ignore.

From what I have gathered, it is clear to me now that the local case studies need to be enhanced further. While foreign case studies are allowable in most accounting modules, still they are not as interesting as the domestic issues.

This is clear during my lecture where students are extremely attentive and participative. In a way, they feel the 'ownership' feeling (patriotic) towards 'local companies' - and the spirit of wanting to help has been unleashed.

Another topic that gained interest was the use of ICT application and system such as CRM and ERP, use of simulated projections vs actual etc.

I have also told the students of the significance of registering with institution of accountacy and/or being registered as a CPA. Furthermore :

"There is no law stopping you (students) to participate in national accounting conferences or the like despite your status as a student. There is also no law stopping you from learning the accounting standard. Effective now. You need to mingle round and network with professionals attending the conference. Do not be afraid to ask questions to the paper presenter. There are great challenges lie ahead for accountants. "

"Accountants nowadays are interelated to all departments and units - business development, R & D, procurement, logistics, operation, QA/QC, Safety, Environment etc. Accountants are no longer narrowed towards Accounting Department only"

To the lecturer :

"Thank you for trusting experienced professionals to come and update you what is there in the real world, trends that has changed which the academic modules need to keep up with. I hope that I can come again here to share my views and experience to all the students"


The Star – Business – Home: Business : News

Saturday July 16, 2011
Bank Negara, corporate sector in graduate training scheme
By JOHN LOH - johnloh@thestar.com.my

KUALA LUMPUR: Bank Negara and the corporate sector have joined hands in a corporate social responsibility (CSR) project to improve human capital and enhance graduate employability.

The Graduates Programme, now in its second phase, will involve the training of 200 unemployed graduates, particularly from low-income families, over a 12-month period comprising two months of intensive classes and 10 months of industrial attachment at one of 48 participating companies.

The participating companies include Dell Malaysia, Unilever Malaysia, Perusahaan Otomobil Nasional Bhd (Proton), Albukhary University and Top Glove Corp Bhd.
Bank Negara assistant governor Marzunisham Omar told a media briefing that the central bank had allocated RM20mil for the programme but had spent not more than half of that amount.

The move is part of a raft of short-term measures announced by the Government to reduce unemployment rate among graduates. It involves various government and government-related entities such as Khazanah, the Higher Education Ministry and Bank Negara.

Marzunisham said results from both batches of the programme had so far been positive.

“Ninety-eight percent of participants in the inaugural batch have secured jobs with their attached companies as well as other companies.

“Seven percent in the second batch secured permanent jobs one month into their attachment,” he said.

A Proton representative said the programme was a chance for companies to test graduates that would have otherwise been bypassed.

“Companies tend to take experienced hires, hence the thousands of unemployed graduates. Their strategy is usually to get a trained army to fight, rather than train the army to fight,” he said.


The Star : News : Home > News > Nation

Sunday July 17, 2011
The problem with fresh grads
By P. ARUNA - aruna@thestar.com.my

PETALING JAYA: Poor attitude -including asking for too much money - is the chief reason why employers shy away from hiring fresh graduates. Another common complaint is that many graduates are poor in English.

A survey by online recruitment agency Jobstreet.com showed that 55% of employers cited unrealistic expectations of salaries while 48% of them said poor English was the main reason why Malaysian fresh graduates from both public and private institutions remain unemployed.

“While previous surveys named poor English as the main cause for unemployment, bad attitude has now topped the list,” said its chief operating officer Suresh Thiru.

He said their attitudes were so bad that some did not even bother to inform the companies if they were running late or unable to attend scheduled interviews.

It was announced that the number of jobless graduates had increased from 65,500 to 71,600 although the overall unemployment rate had dropped from 3.4% last year to 3.1% during the first quarter of this year.

Another study by recruitment agency Kelly Services showed that fresh graduates asked for flexible working hours and expected their work to accommodate their personal life, not vice versa.

Its marketing director Jeannie Khoo said employers were also turned off by the lackadaisical attitude and lack of drive to improve among many of them.

“They have the misconception that they can earn high salaries at entry-level. They enter the banking industry expecting to earn RM3,000 while the market rate is only RM2,200,” she said.

PricewaterhouseCoopers Malaysia head of recruitment Salika Suksuwan said some candidates had many offers in hand but acted unprofessionally in rejecting job offers - by not turning up for interviews or the first day at work.

“We sometimes have to call them and remind them about a scheduled interview when they didn't turn up,” she said.

Talent Corp CEO Johan Mahmood Merican urged fresh graduates not to make demands on their salary.

“It is more important to join a company that can develop your skills and prepare you for future opportunities,” he said.

In a related development, Human Resource Deputy Minister Datuk Maznah Mazlan said half of the applicants who registered with the JobsMalaysia portal (www.jobsmalaysia.gov.my) had found employment.

Speaking when launching the Graduan Aspire 2011 employment fair yesterday, she said about 300,000 job applicants were currently registered with the website.