Today, Knowledge Management today are not limited merely to : (A) 'knowing' or 'reading lots of books/scholarly articles' or (B) data mining, analysis, decision making, preventive actions, or (C) some Human Resources Management issue or (D) some ICT issue. Knowledge Management is about putting your knowledge, skills and competency into practice and most important IT WORKS! For you and your company or your business (Nik Zafri)

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Email: nikzafri@yahoo.com, nikzafri@gmail.com

Kelantanese, Alumni of Sultan Ismail College Kelantan (SICA), Diploma (Management), IT Competency Cert, Certified Written English Professional US. Has participated in many seminars/conferences (local/ international) in the capacity of trainer/lecturer and participant.

Affiliations :- Council Member of Gerson Lehrman Group NY, Institute of Quality Malaysia, Malaysian Institute of Management, Malaysian Occupational Safety and Health Professionals Association, Auditor ISO 9000 IRCAUK, Auditor OHSAS 18000 (SIRIM and STS) /EMS ISO 14000:2004 and Construction Quality Assessment System (CONQUAS, CIDB (Now BCA) Singapore),

* Possesses 26 years of experience/hands-on in the multi-modern management & technical disciplines (systems & methodologies) such as Knowledge Management (Hi-Impact Management/ICT Solutions), Quality (TQM/ISO), Safety Health Environment, Civil & Building (Construction), Manufacturing, Motivation & Team Building, HR, Marketing/Branding, Business Process Reengineering, Economy/Stock Market, Contracts/Project Management, Finance & Banking, etc. He was employed to international bluechips involving in national/international megaprojects such as Balfour Beatty Construction/Knight Piesold & Partners UK, MMI Insurance Group Australia, Hazama Corporation (Hazamagumi) Japan (with Mitsubishi Corporation, JA Jones US, MMCE and Ho-Hup) and Sunway Construction Berhad (The Sunway Group of Companies). Among major projects undertaken : Pergau Hydro Electric Project, KLCC Petronas Twin Towers, LRT Tunnelling, KLIA, Petronas Refineries Melaka, Putrajaya Government Complex, Sistem Lingkaran Lebuhraya Kajang (SILK), Mex Highway, KLIA1, KLIA2 etc. Once serviced SMPD Management Consultants as Associate Consultant cum Lecturer for Diploma in Management, Institute of Supervisory Management UK/SMPD JV. Currently – Associate/Visiting Consultants/Facilitators, Advisors for leading consulting firms (local and international) including project management. To name a few – Noma SWO Consult, Amiosh Resources, Timur West Consultant Sdn. Bhd., TIJ Consultants Group (Malaysia and Singapore) and many others.

* Ex-Resident Weekly Columnist of Utusan Malaysia (1995-1998) and have produced more than 100 articles related to ISO-9000– Management System and Documentation Models, TQM Strategic Management, Occupational Safety and Health (now OHSAS 18000) and Environmental Management Systems ISO 14000. His write-ups/experience has assisted many students/researchers alike in module developments based on competency or academics and completion of many theses. Once commended by the then Chief Secretary to the Government of Malaysia for his diligence in promoting and training the civil services (government sector) based on “Total Quality Management and Quality Management System ISO-9000 in Malaysian Civil Service – Paradigm Shift Scalar for Assessment System”

Among Nik Zafri’s clients : Adabi Consumer Industries Sdn. Bhd, (MRP II, Accounts/Credit Control) The HQ of Royal Customs and Excise Malaysia (ISO 9000), Veterinary Services Dept. Negeri Sembilan (ISO 9000), The Institution of Engineers Malaysia (Aspects of Project Management – KLCC construction), Corporate HQ of RHB (Peter Drucker's MBO/KRA), NEC Semiconductor - Klang Selangor (Productivity Management), Prime Minister’s Department Malaysia (ISO 9000), State Secretarial Office Negeri Sembilan (ISO 9000), Hidrological Department KL (ISO 9000), Asahi Kluang Johor(System Audit, Management/Supervisory Development), Tunku Mahmood (2) Primary School Kluang Johor (ISO 9000), Consortium PANZANA (HSSE 3rd Party Audit), Lecturer for Information Technology Training Centre (ITTC) – Authorised Training Center (ATC) – University of Technology Malaysia (UTM) Kluang Branch Johor, Kluang General Hospital Johor (Management/Supervision Development, Office Technology/Administration, ISO 9000 & Construction Management), Kahang Timur Secondary School Johor (ISO 9000), Sultan Abdul Jalil Secondary School Kluang Johor (Islamic Motivation and Team Building), Guocera Tiles Industries Kluang Johor (EMS ISO 14000), MNE Construction (M) Sdn. Bhd. Kota Tinggi Johor (ISO 9000 – Construction), UITM Shah Alam Selangor (Knowledge Management/Knowledge Based Economy /TQM), Telesystem Electronics/Digico Cable(ODM/OEM for Astro – ISO 9000), Sungai Long Industries Sdn. Bhd. (Bina Puri Group) - ISO 9000 Construction), Secura Security Printing Sdn. Bhd,(ISO 9000 – Security Printing) ROTOL AMS Bumi Sdn. Bhd & ROTOL Architectural Services Sdn. Bhd. (ROTOL Group) – ISO 9000 –Architecture, Bond M & E (KL) Sdn. Bhd. (ISO 9000 – Construction/M & E), Skyline Telco (M) Sdn. Bhd. (Knowledge Management),Technochase Sdn. Bhd JB (ISO 9000 – Construction), Institut Kefahaman Islam Malaysia (IKIM – ISO 9000 & Internal Audit Refresher), Shinryo/Steamline Consortium (Petronas/OGP Power Co-Generation Plant Melaka – Construction Management and Safety, Health, Environment), Hospital Universiti Kebangsaan Malaysia (Negotiation Skills), Association for Retired Intelligence Operatives of Malaysia (Cyber Security – Arpa/NSFUsenet, Cobit, Till, ISO/IEC ISMS 27000 for Law/Enforcement/Military), T.Yamaichi Corp. (M) Sdn. Bhd. (EMS ISO 14000) LSB Manufacturing Solutions Sdn. Bhd., (Lean Scoreboard (including a full development of System-Software-Application - MSC Malaysia & Six Sigma) PJZ Marine Services Sdn. Bhd., (Safety Management Systems and Internal Audit based on International Marine Organization Standards) UNITAR/UNTEC (Degree in Accountacy – Career Path/Roadmap) Cobrain Holdings Sdn. Bhd.(Managing Construction Safety & Health), Speaker for International Finance & Management Strategy (Closed Conference), Pembinaan Jaya Zira Sdn. Bhd. (ISO 9001:2008-Internal Audit for Construction Industry & Overview of version 2015), Straits Consulting Engineers Sdn. Bhd. (Full Integrated Management System – ISO 9000, OHSAS 1800 and EMS ISO 14000 for Civl/Structural/Geotechnical Consulting), Malaysia Management & Science University (MSU – (Managing Business in an Organization), Innoseven Sdn. Bhd. (KVMRT Line 1 MSPR8 – Awareness and Internal Audit (Construction), ISO 9001:2008 and 2015 overview for the Construction Industry), Kemakmuran Sdn. Bhd. (KVMRT Line 1 - Signages/Wayfinding - Project Quality Plan and Construction Method Statement ), Amiosh Resources - (1) Lembaga Tabung Haji - Flood ERP (2) WNA Consultants - DID/JPS -Flood Risk Assessment and Management Plan - Prelim, Conceptual Design, Interim and Final Report etc. (3) Tunnel Fire Safety - Fire Risk Assessment Report - Design Fire Scenario), Safety, Health and Environmental Management Plans leading construction/property companies/corporations in Malaysia. Timur West Consulting (1) Business Methodology and System (2) Information Security Management Systems (ISMS) ISO/IEC 27001:2013 for Majlis Bandaraya Petaling Jaya ISMS/Audit/Risk/ITP Technical Team

* Has appeared for 10 consecutive series in “Good Morning Malaysia RTM TV1’ Corporate Talk Segment discussing on ISO 9000/14000 in various industries. For ICT, his inputs garnered from his expertise have successfully led to development of work-process e-enabling systems in the environments of intranet, portal and interactive web design especially for the construction and manufacturing. Some of the end products have won various competitions of innovativeness, quality, continual-improvements and construction industry award at national level. He has also in advisory capacity – involved in development and moderation of websites, portals and e-profiles for mainly corporate and private sectors, public figures etc. He is also one of the recipients for MOSTE Innovation for RFID use in Electronic Toll Collection in Malaysia.

Note :



Sunday, May 22, 2011


Photo - The Star/Reuters

A landslide caused by heavy rains hit an orphanage in Malaysia on Saturday, killing two children and burying at least 21 others (Rumah Anak Yatim Hidayah Madrasah At Taqwa)

I laud both Federal Government and State Government for taking prompt actions such as providing temporary shelters for the needy, sending officers from fire department and the police. Not forgetting donations start pouring as I speak.

As a Muslim, I like to dedidate "Al-Fatihah" to them.

Photo from http://peoplepowerportal.blogspot.com


After so many years, once again, the "blaming + fire-fighting" culture come into the picture.

Photo from http://peoplepowerportal.blogspot.com

A tabloid reported that the orphanage building has never been given an approval.**

This is not the issue. The real issue is :

How come the building has been there for quite some time and only now records show that there has never been an approval?**

How about continual monitoring and make professional recommendations BEFORE it happened?

And nobody is caring or professional enough to protect the slope? (aaa, a tender is required for that..cool...make money otherwise no protection)

Photo from http://peoplepowerportal.blogspot.com

After the incident happen, everyone try to become "Geotechnical Engineers" talking about soil and slope paramenters - the funny thing is that 'the so-called technical guys' are only considering soil conditions, no saying about slope gradient, applied load, hydraulic impact, shear and other factors. Leave it to JKR please.

Photo from http://peoplepowerportal.blogspot.com

So if these factors are taken into account, how much will it cost? How long will it take? Will the building be declared safe and they can return to the building? (most likely not)

Photo from http://peoplepowerportal.blogspot.com

A question; on the first place; the contractor paid from his own pocket to build the orphanage house? No site investigation? No soil test?

I wonder who approve this structure right under the nose of the authorities?**

Again - we wait for something to happen first, then we act.

Although one relevant Ministry instructed to provide immediate assistance to the orphans and family of the victims but there has been a statement being made before that that the Orphanage is not registered with welfare department.

Please...so nobody took action before this incident happen to alert them that we can't provide assistance if you're not registered?

Rumah Anak-anak Yatim dan Anak-anak Hidayah Madrasah Al-Taqwa is not a political issue, this is about young orphans requiring a home and someone is good enough to shelter it for them.

Unless it is a political issue; which I do not know of; then that's a different story. Some people may not want to give even a sen of donation because they are not supporting a certain political party. (I have been giving them donations quietly as well...not to show off but it's because it's based on humanitarian grounds not about political or religious sects)

Then, where do we go? Blame it on heavy downpour!

As 'the then' VVIP said : "God's Act". Fine..blame it on the Creator then..Some people make no sense.

The facts :

For those who are used to the area, just check what's going on on the top of the nearby hill and adjacent areas.

Landslides may be triggered by rains, floods, earthquakes, and other natural causes but it can also be caused by "human-made causes" - such as grading, terrain cutting and filling, excessive development, etc.

Photo from http://peoplepowerportal.blogspot.com

Trust me, I don't have to become an engineer to know all these things, it can happen in developed areas, undeveloped areas, or any area where the terrain was altered for roads, houses, utilities, buildings, and even for lawns in one's backyard.

Take also into account some illegal quarrying and illegal logging activities as well..I'm not blaming/pinpointing anyone but as they say "just in case"

Photo from http://peoplepowerportal.blogspot.com


Someone sms me to look into another statement that The orphanage was built about 15 years ago and at that time or now, it was NOT COMPULSORY for them to meet requirements set by JKR. It means that 2011-15 = 1996

What happen then?

30.06.1995 Genting Sempah, SELANGOR
24.09.1995 Taman Bukit Teratai, Ampang, SELANGOR
02.05.1994 Puchong Perdana, SELANGOR

Source : http://www.box.net/shared/g5ft6tgix9 which is also a good National Slope Plan than can be elaborated further and apply to this case.

Let's rewind a lil bit further:

The Highland Towers (SELANGOR) collapse was an apartment building collapse that occurred on 11 December 1993

Guidelines on technical and safety aspects 15/12/1993 MM
GUIDELINES on technical and safety aspects of highrise building construction in hill slopes in Selangor will be issued to developers in two days.

The guidelines, formulated by a high-level committee formed by the Selangor Government to check construction of high-rises in hilly areas has defined a building above five-storey as a high-rise building.

(I'm not talking about highrise, I'm talking about "hilly areas" and "slope protection")

Yes, people tell me that this is the PREVIOUS Selangor Government. Wow...so the current one has NO jurisdiction.

So why can't there be a uniformity on guidelines like this?

Another person came and said : "It is out of our operational zone and should come under the Rural and Regional Development Ministry"

Ok fine..so what's next?

Let's be proactive from now on and not reactive. Let's stop the blaming culture from now on. Enough is enough.