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BIODATA - NIK ZAFRI
NIK ZAFRI BIN ABDUL MAJID, CONSULTANT/TRAINER
Kelantanese, Alumni of Sultan Ismail College Kelantan (SICA), Diploma (Management), IT Competency Cert, Certified Written English Professional US. Has participated in many seminars/conferences (local/ international) in the capacity of trainer/lecturer and participant.
Affiliations :- Council Member of Gerson Lehrman Group NY, Institute of Quality Malaysia, Malaysian Institute of Management, Malaysian Occupational Safety and Health Professionals Association, Auditor ISO 9000 IRCAUK, Auditor OHSAS 18000 (SIRIM and STS) /EMS ISO 14000:2004 and Construction Quality Assessment System (CONQUAS, CIDB (Now BCA) Singapore),
* Possesses 26 years of experience/hands-on in the multi-modern management & technical disciplines (systems & methodologies) such as Knowledge Management (Hi-Impact Management/ICT Solutions), Quality (TQM/ISO), Safety Health Environment, Civil & Building (Construction), Manufacturing, Motivation & Team Building, HR, Marketing/Branding, Business Process Reengineering, Economy/Stock Market, Contracts/Project Management, Finance & Banking, etc. He was employed to international bluechips involving in national/international megaprojects such as Balfour Beatty Construction/Knight Piesold & Partners UK, MMI Insurance Group Australia, Hazama Corporation (Hazamagumi) Japan (with Mitsubishi Corporation, JA Jones US, MMCE and Ho-Hup) and Sunway Construction Berhad (The Sunway Group of Companies). Among major projects undertaken : Pergau Hydro Electric Project, KLCC Petronas Twin Towers, LRT Tunnelling, KLIA, Petronas Refineries Melaka, Putrajaya Government Complex, Sistem Lingkaran Lebuhraya Kajang (SILK), Mex Highway, KLIA1, KLIA2 etc. Once serviced SMPD Management Consultants as Associate Consultant cum Lecturer for Diploma in Management, Institute of Supervisory Management UK/SMPD JV. Currently – Associate/Visiting Consultants/Facilitators, Advisors for leading consulting firms (local and international) including project management. To name a few – Noma SWO Consult, Amiosh Resources, Timur West Consultant Sdn. Bhd., TIJ Consultants Group (Malaysia and Singapore) and many others.
* Ex-Resident Weekly Columnist of Utusan Malaysia (1995-1998) and have produced more than 100 articles related to ISO-9000– Management System and Documentation Models, TQM Strategic Management, Occupational Safety and Health (now OHSAS 18000) and Environmental Management Systems ISO 14000. His write-ups/experience has assisted many students/researchers alike in module developments based on competency or academics and completion of many theses. Once commended by the then Chief Secretary to the Government of Malaysia for his diligence in promoting and training the civil services (government sector) based on “Total Quality Management and Quality Management System ISO-9000 in Malaysian Civil Service – Paradigm Shift Scalar for Assessment System”
Among Nik Zafri’s clients : Adabi Consumer Industries Sdn. Bhd, (MRP II, Accounts/Credit Control) The HQ of Royal Customs and Excise Malaysia (ISO 9000), Veterinary Services Dept. Negeri Sembilan (ISO 9000), The Institution of Engineers Malaysia (Aspects of Project Management – KLCC construction), Corporate HQ of RHB (Peter Drucker's MBO/KRA), NEC Semiconductor - Klang Selangor (Productivity Management), Prime Minister’s Department Malaysia (ISO 9000), State Secretarial Office Negeri Sembilan (ISO 9000), Hidrological Department KL (ISO 9000), Asahi Kluang Johor(System Audit, Management/Supervisory Development), Tunku Mahmood (2) Primary School Kluang Johor (ISO 9000), Consortium PANZANA (HSSE 3rd Party Audit), Lecturer for Information Technology Training Centre (ITTC) – Authorised Training Center (ATC) – University of Technology Malaysia (UTM) Kluang Branch Johor, Kluang General Hospital Johor (Management/Supervision Development, Office Technology/Administration, ISO 9000 & Construction Management), Kahang Timur Secondary School Johor (ISO 9000), Sultan Abdul Jalil Secondary School Kluang Johor (Islamic Motivation and Team Building), Guocera Tiles Industries Kluang Johor (EMS ISO 14000), MNE Construction (M) Sdn. Bhd. Kota Tinggi Johor (ISO 9000 – Construction), UITM Shah Alam Selangor (Knowledge Management/Knowledge Based Economy /TQM), Telesystem Electronics/Digico Cable(ODM/OEM for Astro – ISO 9000), Sungai Long Industries Sdn. Bhd. (Bina Puri Group) - ISO 9000 Construction), Secura Security Printing Sdn. Bhd,(ISO 9000 – Security Printing) ROTOL AMS Bumi Sdn. Bhd & ROTOL Architectural Services Sdn. Bhd. (ROTOL Group) – ISO 9000 –Architecture, Bond M & E (KL) Sdn. Bhd. (ISO 9000 – Construction/M & E), Skyline Telco (M) Sdn. Bhd. (Knowledge Management),Technochase Sdn. Bhd JB (ISO 9000 – Construction), Institut Kefahaman Islam Malaysia (IKIM – ISO 9000 & Internal Audit Refresher), Shinryo/Steamline Consortium (Petronas/OGP Power Co-Generation Plant Melaka – Construction Management and Safety, Health, Environment), Hospital Universiti Kebangsaan Malaysia (Negotiation Skills), Association for Retired Intelligence Operatives of Malaysia (Cyber Security – Arpa/NSFUsenet, Cobit, Till, ISO/IEC ISMS 27000 for Law/Enforcement/Military), T.Yamaichi Corp. (M) Sdn. Bhd. (EMS ISO 14000) LSB Manufacturing Solutions Sdn. Bhd., (Lean Scoreboard (including a full development of System-Software-Application - MSC Malaysia & Six Sigma) PJZ Marine Services Sdn. Bhd., (Safety Management Systems and Internal Audit based on International Marine Organization Standards) UNITAR/UNTEC (Degree in Accountacy – Career Path/Roadmap) Cobrain Holdings Sdn. Bhd.(Managing Construction Safety & Health), Speaker for International Finance & Management Strategy (Closed Conference), Pembinaan Jaya Zira Sdn. Bhd. (ISO 9001:2008-Internal Audit for Construction Industry & Overview of version 2015), Straits Consulting Engineers Sdn. Bhd. (Full Integrated Management System – ISO 9000, OHSAS 1800 and EMS ISO 14000 for Civl/Structural/Geotechnical Consulting), Malaysia Management & Science University (MSU – (Managing Business in an Organization), Innoseven Sdn. Bhd. (KVMRT Line 1 MSPR8 – Awareness and Internal Audit (Construction), ISO 9001:2008 and 2015 overview for the Construction Industry), Kemakmuran Sdn. Bhd. (KVMRT Line 1 - Signages/Wayfinding - Project Quality Plan and Construction Method Statement ), Amiosh Resources - (1) Lembaga Tabung Haji - Flood ERP (2) WNA Consultants - DID/JPS -Flood Risk Assessment and Management Plan - Prelim, Conceptual Design, Interim and Final Report etc. (3) Tunnel Fire Safety - Fire Risk Assessment Report - Design Fire Scenario), Safety, Health and Environmental Management Plans leading construction/property companies/corporations in Malaysia. Timur West Consulting (1) Business Methodology and System (2) Information Security Management Systems (ISMS) ISO/IEC 27001:2013 for Majlis Bandaraya Petaling Jaya ISMS/Audit/Risk/ITP Technical Team
* Has appeared for 10 consecutive series in “Good Morning Malaysia RTM TV1’ Corporate Talk Segment discussing on ISO 9000/14000 in various industries. For ICT, his inputs garnered from his expertise have successfully led to development of work-process e-enabling systems in the environments of intranet, portal and interactive web design especially for the construction and manufacturing. Some of the end products have won various competitions of innovativeness, quality, continual-improvements and construction industry award at national level. He has also in advisory capacity – involved in development and moderation of websites, portals and e-profiles for mainly corporate and private sectors, public figures etc. He is also one of the recipients for MOSTE Innovation for RFID use in Electronic Toll Collection in Malaysia
Risk Based Thinking ISO 9001:2015
(The answers provided are not to be deemed as solutions but basic guidelines, please contact me for further details of consultancy and training)
Q : Do I issue NCR for Risk Identification/Assessment? (i.e. HIRARC)
A : Risk Identification/Asessment and even HIRARC itself is an assessment NOT an audit/inspection. Please do not confuse the two. When we talk about risk, the word "proactive" must always come into the picture. Risk Based Thinking in the new ISO 9001:2015 is previously known as "Preventive Action" but spoken in a wider sense.
If you are using HIRARC, then there are "marks" to denote severity and likelihood of the risk being identified. You can note suggestion or instruction for improvement based on your findings and discuss in your Management Review.
Q : I am a newbie in Risk Management, where to start on Risk Based Thinking during upgrading from the old version?
A: ISO 9001:2015 do not make it "a must" to have a full risk management. Unless it's already part of your core business process (especially planning), e.g. using HIRARC, then that's different. Look at your core business process and identify/ brainstorm the possible risk associated with every process where applicable. Using the Risk Register would be a good idea.
The reason why "Risk Based Thinking" is introduced into ISO 9001:2015 is because to reduce non-conformance and customer complaints, to justify clearly (substantiated with evidence) the Department/Unit Objectives, KPI/KRA, Balance Scorecard etc. (not simply pick up a figure from 'the sky')
Wednesday, March 16, 2011
What is happening in Japan is very tragic. Our hearts go out to all those suffering.
It is with heavy heart when I wrote this article as too many questions been e-mailed to me about the post-economic effects of the Tsunami and quakes in Northern Japan.
Definitely oil prices slumped below $98/barrel. This would be worse depending on the situation at the nuclear plant.
Some large nations including China is cutting back nuclear-investment. It means that there is and will be higher demand for oil.
Already global stock markets sharp falls have been observed.
I stand with other global analysts that the immediate dampening effect of the earthquake on Japanese oil demand soon would be reversed. Let not anyone forget about the current crisis the Middle East and North Africa, recovery process in Egypt and the latest "Libya and Gaddafi's Factor" is also affecting the global oil price.
On Japan itself, yes they will be affected somehow - judging by the past experience of Kobe, it has caused > USD100 billion of damages with more than 5000 people are killed.
The death toll now; as I speak; unfortunately; is more than Kobe. Not to mention the grid and network of electrical and communication which may affect macroecomically speaking across the nation.
Furthermore, global ripple effects especially on the United States would be on the auto industry, semiconductors etc.
How would investors in Japan react?
Not good, there are talks about them dumping some of that debt (government bond) in Japan despite assurance there will be budget - spend massive amounts of money rebuilding infrastructure and factories in Northern Japan.
Also there have been rumours about pulling yen out of the abroad market for rehabilitation purposes in the affected places in Japan. But the affect is short term and yen may strengthen but not in the interest of the Feds. With the sharp increase of commodity and oil prices, interest rates might be pushed up.
For the opportunists or 'profitists?' (if there is such word)?
Well as usual - sort term sell-offs = long term gain if you are up to it.
1. Auto industry - Japan's sales is more focussed outside and performing splendidly - take Toyota for example - they will go through this as they still have cash - lots of them
2. Nuclear & Uranium - Operators are worried about regulatory and political even monetary policies.
This is a normal case - If you all recall the BP/oil spill case which lead to more offshore drilling - then please do not worry.
I quote this from Motley fool website :
Southern Co. (NYSE: SO) and Exelon (NYSE: EXC) stand out as two intriguing names that have traded off a bit on the market's tumults. Exelon, in particular, has been hit hard and offers big upside. Exelon might be the largest nuclear power producer in the U.S., but about 1/3 of its power generating capacity comes from sources other than nuclear. For that matter, the company operates regulated utilities which offer very consistent cash flow and, frankly, have no real exposure to the drama you're seeing on television. Put it all together with a 5% dividend yield and a valuation that already assumes paltry growth, and you're looking at a bargain.
The Motley Fool are so cool that they also 'agree' to my answer :
Shrinking in uranium demand? No way. China and Russia will continue to create a long term demand growth!!
We have seen how Japan move up after Hiroshima and Nagasaki, after Kobe incident - so what would stop them from going up after this one? Because of there will be heavy spending - in the medium term - they will be UP!
I'm not a Japanese but I do know how the system works over there...so don't create more panic, do not listen to rumours.
Menjawab soalan dari seorang rakan di luar negara mengenai impak pos-bencana di Jepun ke atas negara-negara ASEAN
Nik Zafri :
Terima kasih saudara kerana soalan berkenaan.
Secara ringkasnya :
KDNK Jepun akan menjadi perlahan tetapi hanyalah bersifat sementara tetapi saya pasti ianya akan 'pick-up' pertengahan 2011 kerana program pembinaan semula.
Walaupun terdapat laporan ketidaktentuan kerana reaktor nuklear, berpandukan pengalaman Hiroshima dan Nagasaki, mereka pasti akan berjaya dalam usaha membangunkan semula negara matahari terbit ini.
Terdapat suara-suara kebimbangan di kalangan negara ASEAN namun impak sebenarnya adalah sangat terhad kecuali sektor pengeluaran automotif dan elektronik.
Potensi KDNK ASEAN sangat tinggi kerana keupayaannya untuk melepasi tahap bahaya selepas krisis global yang bermula dari US (Sab-Prima) dahulu. Jadi saya berpendapat ASEAN akan dapat memproses impak bencana Jepun dengan baik serta merancang satu usaha untuk melepasi tahap ini pula. Kita sebenarnya bertuah kerana mempunyai ramai pemikir-pemikir strategik di negara-negara ASEAN.
Yang paling penting, kita mengawal perasaan supaya kita tidak panik. Kerana, andaikan kita gagal mengawal impak dengan baik, kita akan berhadapan dengan masalah baru iaitu inflasi kerana terdapat tanda-tanda kenaikan dalam kemasukan portfolio modal, kenaikan harga komoditi serta makanan. Negara-negara yang berpendapatan rendah akan pasti merasai kesan ini.
Seperti biasa, tugas mencari jalan bagi merendahkan kadar inflasi sekiranya ia berlaku bergantung kepada negara-negara ASEAN lain untuk merangka satu cara atau polisi yang strategik.Kenaikan komoditi secara berterusan mungkin akan menyebabkan situasi ketidaktentuan di masa hadapan.
Saya mendapat beberapa info dari rakan penganalisa barat yang rata-rata memberitahu saya bahawa ASEAN mempunyai potensi yang tinggi TERUTAMANYA Malaysia dan Singapura disebabkan situasi ketidaktentuan di Timur Tengah, Eropah, Korea dan kini di Jepun.
Oleh sebab kedudukan ini, Malaysia perlu memainkan peranan besar dalam ASEAN termasuk China.
Walaupun China akan menjadi kuasa ekonomi yang besar terutamanya pengekspot dan pengeluar, namun ianya akan bergantung kepada sokongan rakan-rakan ASEANnya. Di sini Malaysia boleh berkongsi pengalaman menerusi proses industrialisasi dan urbanisasi yang selama ini terbukti menjadikan Malaysia negara maju pada tahun 2020.
Lagi pun, Malaysia merupakan satu-satunya negara yang masih aman, maju dan makmur serta tidak mengalami apa-apa bencana alam yang besar seperti negara-negara lain di dunia. Alhamdulillah.
Wassalam - perlu diingatkan ini adalah pendapat peribadi berdasarkan kajian saya dan bukanlah mewakili mana-mana pihak.