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BIODATA - NIK ZAFRI
Kelantanese, Alumni of Sultan Ismail College Kelantan (SICA), IT Competency Cert, Certified Written English Professional US. Has participated in many seminars/conferences (local/ international) in the capacity of trainer/lecturer and participant.
Affiliations :- Network Member of Gerson Lehrman Group, Institute of Quality Malaysia, Auditor ISO 9000 IRCAUK, Auditor OHSMS (SIRIM and STS) /EMS ISO 14000 and Construction Quality Assessment System CONQUAS, CIDB (Now BCA) Singapore),
* Possesses almost 30 years of experience/hands-on in the multi-modern management & technical disciplines (systems & methodologies) such as Knowledge Management (Hi-Impact Management/ICT Solutions), Quality (TQM/ISO), Safety Health Environment, Civil & Building (Construction), Manufacturing, Motivation & Team Building, HR, Marketing/Branding, Business Process Reengineering, Economy/Stock Market, Contracts/Project Management, Finance & Banking, etc. He was employed to international bluechips involving in national/international megaprojects such as Balfour Beatty Construction/Knight Piesold & Partners UK, MMI Insurance Group Australia, Hazama Corporation (Hazamagumi) Japan (with Mitsubishi Corporation, JA Jones US, MMCE and Ho-Hup) and Sunway Construction Berhad (The Sunway Group of Companies). Among major projects undertaken : Pergau Hydro Electric Project, KLCC Petronas Twin Towers, LRT Tunnelling, KLIA, Petronas Refineries Melaka, Putrajaya Government Complex, Sistem Lingkaran Lebuhraya Kajang (SILK), Mex Highway, KLIA1, KLIA2 etc. Once serviced SMPD Management Consultants as Associate Consultant cum Lecturer for Diploma in Management, Institute of Supervisory Management UK/SMPD JV. Currently – Associate/Visiting Consultants/Facilitators, Advisors for leading consulting firms (local and international) including project management. To name a few – Noma SWO Consult, Amiosh Resources, Timur West Consultant Sdn. Bhd., TIJ Consultants Group (Malaysia and Singapore) and many others.
* Ex-Resident Weekly Columnist of Utusan Malaysia (1995-1998) and have produced more than 100 articles related to ISO-9000– Management System and Documentation Models, TQM Strategic Management, Occupational Safety and Health (now OHSAS 18000) and Environmental Management Systems ISO 14000. His write-ups/experience has assisted many students/researchers alike in module developments based on competency or academics and completion of many theses. Once commended by the then Chief Secretary to the Government of Malaysia for his diligence in promoting and training the civil services (government sector) based on “Total Quality Management and Quality Management System ISO-9000 in Malaysian Civil Service – Paradigm Shift Scalar for Assessment System”
Among Nik Zafri’s clients : Adabi Consumer Industries Sdn. Bhd, (MRP II, Accounts/Credit Control) The HQ of Royal Customs and Excise Malaysia (ISO 9000), Veterinary Services Dept. Negeri Sembilan (ISO 9000), The Institution of Engineers Malaysia (Aspects of Project Management – KLCC construction), Corporate HQ of RHB (Peter Drucker's MBO/KRA), NEC Semiconductor - Klang Selangor (Productivity Management), Prime Minister’s Department Malaysia (ISO 9000), State Secretarial Office Negeri Sembilan (ISO 9000), Hidrological Department KL (ISO 9000), Asahi Kluang Johor(System Audit, Management/Supervisory Development), Tunku Mahmood (2) Primary School Kluang Johor (ISO 9000), Consortium PANZANA (HSSE 3rd Party Audit), Lecturer for Information Technology Training Centre (ITTC) – Authorised Training Center (ATC) – University of Technology Malaysia (UTM) Kluang Branch Johor, Kluang General Hospital Johor (Management/Supervision Development, Office Technology/Administration, ISO 9000 & Construction Management), Kahang Timur Secondary School Johor (ISO 9000), Sultan Abdul Jalil Secondary School Kluang Johor (Islamic Motivation and Team Building), Guocera Tiles Industries Kluang Johor (EMS ISO 14000), MNE Construction (M) Sdn. Bhd. Kota Tinggi Johor (ISO 9000 – Construction), UITM Shah Alam Selangor (Knowledge Management/Knowledge Based Economy /TQM), Telesystem Electronics/Digico Cable(ODM/OEM for Astro – ISO 9000), Sungai Long Industries Sdn. Bhd. (Bina Puri Group) - ISO 9000 Construction), Secura Security Printing Sdn. Bhd,(ISO 9000 – Security Printing) ROTOL AMS Bumi Sdn. Bhd & ROTOL Architectural Services Sdn. Bhd. (ROTOL Group) – ISO 9000 –Architecture, Bond M & E (KL) Sdn. Bhd. (ISO 9000 – Construction/M & E), Skyline Telco (M) Sdn. Bhd. (Knowledge Management),Technochase Sdn. Bhd JB (ISO 9000 – Construction), Institut Kefahaman Islam Malaysia (IKIM – ISO 9000 & Internal Audit Refresher), Shinryo/Steamline Consortium (Petronas/OGP Power Co-Generation Plant Melaka – Construction Management and Safety, Health, Environment), Hospital Universiti Kebangsaan Malaysia (Negotiation Skills), Association for Retired Intelligence Operatives of Malaysia (Cyber Security – Arpa/NSFUsenet, Cobit, Till, ISO/IEC ISMS 27000 for Law/Enforcement/Military), T.Yamaichi Corp. (M) Sdn. Bhd. (EMS ISO 14000) LSB Manufacturing Solutions Sdn. Bhd., (Lean Scoreboard (including a full development of System-Software-Application - MSC Malaysia & Six Sigma) PJZ Marine Services Sdn. Bhd., (Safety Management Systems and Internal Audit based on International Marine Organization Standards) UNITAR/UNTEC (Degree in Accountacy – Career Path/Roadmap) Cobrain Holdings Sdn. Bhd.(Managing Construction Safety & Health), Speaker for International Finance & Management Strategy (Closed Conference), Pembinaan Jaya Zira Sdn. Bhd. (ISO 9001:2008-Internal Audit for Construction Industry & Overview of version 2015), Straits Consulting Engineers Sdn. Bhd. (Full Integrated Management System – ISO 9000, OHSAS 18000 (ISO 45000) and EMS ISO 14000 for Civil/Structural/Geotechnical Consulting), Malaysia Management & Science University (MSU – (Managing Business in an Organization), Innoseven Sdn. Bhd. (KVMRT Line 1 MSPR8 – Awareness and Internal Audit (Construction), ISO 9001:2008 and 2015 overview for the Construction Industry), Kemakmuran Sdn. Bhd. (KVMRT Line 1 - Signages/Wayfinding - Project Quality Plan and Construction Method Statement ), Lembaga Tabung Haji - Flood ERP, WNA Consultants - DID/JPS -Flood Risk Assessment and Management Plan - Prelim, Conceptual Design, Interim and Final Report etc., Tunnel Fire Safety - Fire Risk Assessment Report - Design Fire Scenario), Safety, Health and Environmental Management Plans leading construction/property companies/corporations in Malaysia, Timur West Consultant : Business Methodology and System, Information Security Management Systems (ISMS) ISO/IEC 27001:2013 for Majlis Bandaraya Petaling Jaya ISMS/Audit/Risk/ITP Technical Team, MPDT Capital Berhad - ISO 9001: 2015 - Consultancy, Construction, Project Rehabilitation, Desalination (first one in Malaysia to receive certification on trades such as Reverse Osmosis Seawater Desalination and Project Recovery/Rehabilitation)
* Has appeared for 10 consecutive series in “Good Morning Malaysia RTM TV1’ Corporate Talk Segment discussing on ISO 9000/14000 in various industries. For ICT, his inputs garnered from his expertise have successfully led to development of work-process e-enabling systems in the environments of intranet, portal and interactive web design especially for the construction and manufacturing. Some of the end products have won various competitions of innovativeness, quality, continual-improvements and construction industry award at national level. He has also in advisory capacity – involved in development and moderation of websites, portals and e-profiles for mainly corporate and private sectors, public figures etc. He is also one of the recipients for MOSTE Innovation for RFID use in Electronic Toll Collection in Malaysia.
Note :
Wednesday, February 01, 2023
MENU RAHMAH - PRAKTIKAL - Cadangan dari saya sebagai rakyat - Nik Zafri
Tuesday, January 31, 2023
PART 3 - ANTI-BRIBERY MANAGEMENT SYSTEM - by Nik Zafri
1. Context of the Organization
Most of the contents are almost similar to any other quality, safety and environmental certification standards. With exceptional the use of "Anti Bribery Management System (ABMS)" in lieu of QMS, OHSMS and EMS.
It's important to identify and customize ABMS to the overall business nature of the organization be it internal or external. Not everything may apply to the organization practicing ABMS but to link most of the elements to the core processes would be an added advantage.
Most important, all activities and relevant documented information to also take into account applicable statutory, regulatory, contractual and professional obligations and duties.
2. Stakeholders
In this sense, not limited to the following, stakeholders could be :
a) Board of Directors (BOD) or equivalent - in this sense, directors that possess a certain portion of shares and with executive authorities to execute their duties and responsibilities to ensure that resources are provided to ensure the success of ABMS. They must also have a fair knowledge of the relevant regulations and ABMS.
b) Management Representative (MR) - although most of the latest revision of the standards may have ommitted "MR", it's still required to have one either a member of the BOD or a member of the organization who possess sufficient experience, qualifications and competency to become the "watchdog" of the system.
c) Non-Executive Directors or equivalent - this would apply to advisors; despite limited to making recommendations; they should also be fully aware of applicable regulations and ABMS
d) Representatives from Service Providers - namely Consultants, Contractors and Suppliers/Vendors - they are also involved in ABMS and is bound to ethics and requirements of the ABMS procurement contract and procedures,
e) Investors - for public and public listed companies, the prospectus, annual reports or magazines (online and offline) or press conferences should highlight the initiatives taken by the organization and how investors can play their roles in ABMS,
e) Representatives from the general public or people from the surrounding areas of operation. It's also a good practice to involve relevant NGOs as well.
f) Authorities - involving Anti-Corruption Commission, Corporate Governance, Company Laws, Security Commission, Anti-Money Laundering, Central Bank and the finances and banks as well. Communications should be well-established with these entities.
It is important to note that "whistleblowers" MUST be protected at all times.
3. Scope
"Scope" is relevant to the nature of business of the organization taking into account internal and external issues and risk assessment. Documented information to determine and clarify the scope should be included in the ABMS Manual of the Organization.
4. Anti-Bribery Management System (ABMS)
Again, the keywords :
i) Establish
ii) Document
iii) Implement
iv) Maintain
v) Review
vi) Improve
are included in ABMS to manage documented information (document, data and records) just like any other certification standards.
Most important - whether it's a Policy, or Manual or Plan, or Procedures (Administrative and Operation) or Work Instruction or Method Statement or Inspection and Test Plan (even checklists) - a clear and thorough process flow (typical 4 columns - no., process, person in charge (PIC) and relevant documented information - should be included and related to the documented information. These documented information should take into account ABMS standard, relevant regulations and where applicable contractual requirements.
The documented information should also contain measures designed to identify and evaluate the risk of, and to prevent, detect and respond to, bribery.
Despite to eliminate risk of bribery is almost impossible, it is advisable to have a target set for every cut-off period of implementation.
5. Risk Assessment
a) Identify the bribery risks - proactively if necessary (based on past experience) or as per recommendation from external party,
b) New and unexpected risks could be identified as the implementation goes - analyze (data analysis), assess and prioritize (e.g. the typical Red, Yellow, Green coloured bands - with justifications)
c) Identify proactive mitigation or new mitigation for unexpected risks found during assessment,
d) Be reviewed (usually in the Management Review Meeting)
e) Be susceptible to change in the country laws/legislations or the standard or any other guidelines from the relevant parties.
Should there be a repetitive trends, then it is important to look back at the risks been identified during the commencement of the system (ABMS)
Saturday, January 28, 2023
PART 2 - ANTI-BRIBERY MANAGEMENT SYSTEM - by Nik Zafri
Note : For all parters of my articles, I will not touch clause 2.0 and 3.0. The articles may follow the sequential order of the standard clauses or quoting certain paras/phrase from the standard but the contents are mostly self-explanation based on my understanding and experience. The contents may also be customized to the Malaysian environment with some references cited from international laws and case studies.
Scope
All documented information is recommended to use anti-bribery laws and voluntary commitments as their guidelines.
Among others, ISO 37001:2016 entails the need for detect, prevent and respond to many types of bribery. The scope involves personnel, associates, business activities, 3rd parties from public, private and not-for-profit sectors (example NGO).
This means that it's not limited only to clients but also branching out to customers, JV, JV partners, consortium partners, outsourcing providers, contractors, consultants, sub-contractors, suppliers, vendors, advisors, agents, distributors, representatives, intermediaries and investors.
For public official, the system should also cover person holding a legislative, administrative or judicial office, whether by appointment, election or succession, or any person exercising a public function, including for a public agency or public enterprise, or any official or agent of a public domestic or international organization, or any candidate for public office.
These requirements are typically addressed in the Anti Bribery Management System (ABMS) Manual.
Although the standard may not be thorough, to organizations practicing (corporate) governance especially Public and Public Listed Company, the manual and the associated procedures should include fraud, cartels, anti-trust/competition offences, money laundering etc.
However, this may require a joint effort between those in the financial positions and the duly authorized personnel from the management.
It is recommended the organization work closely to Bank Negara Malaysia, Security Commission, Registrar of Company/Society etc. for more information on legislation or conditions for public-listing/investment.
Friday, January 27, 2023
ANTI-BRIBERY MANAGEMENT SYSTEM - PART 1 - by Nik Zafri
While the world is not fully out of the Covid-19 pandemic, we are still facing another pandemic what seems to have no cure to it. This pandemic is known as Bribery.
Bribery in any forms has evolved itself to become part of the twisted culture in many industries and sectors - even in the civil services.
It is known as a hindrance to good and clean practices, governance, economy, social and even moral. Hence it has also lead to imbalance and creation of gaps between the rich and the poor via means of taxation and cost of living. The quality and safety of products and services provided are also badly affected by bribery.
Enforcement of the law on many cases of bribery; whilst making good progress; has also been known to meet dead-ends when powerful figures decide to intervene in the judiciary system.
Despite many government endless efforts to address bribery domestically or internationally, the progress seem to be too slow which is evident when arrests have been made only to certain small groups rather than the big planners behind bribery.
As we all know, having laws without proper guidelines and monitoring of compliance will not be effective. Organizations and industries must adopt a self-governance by having their own standards, policies and procedures.
This is the reason why we need a specific standard now known as ISO 37000 - an ambitious effort to reduce risks of bribery in organizations and industries.
However, I still see the infamous disclaimer :
"Conformity with this document cannot provide assurance that no bribery has occurred or will occur in relation to the organization, as it is not possible to completely eliminate the risk of bribery. However, this document can help the organization implement reasonable and proportionate measures designed to prevent, detect and respond to bribery"
I believe that having the proper policies and documented information based on this standard can become evidence in the eyes of the law - thus, I honestly think that this statement is a little redundant.
I also believe that both law and standard should also provide justice to innocent victims or black sheeps which may require element of forensic auditing skills and just like financial audit, the auditors should be able to lodge reports once proven to the authorities without any tampering from the organization being audited whether the auditor is internal (staff) or an external auditor from the certification body.
Wednesday, January 25, 2023
Monday, January 23, 2023
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Sunday, January 22, 2023
Tuesday, January 17, 2023
TODAY'S FOOD FOR THE THOUGHT
Many special awards are being offered to foster goodwill and to inspire others. Unfortunately, some of these special awards; which I feel strongly; have been given to the WRONG person who knows NOTHING about the field. Trust me, we are fully aware those who are actively involved. I won't name the recipients but I think the juries should reconsider a proper standard/code of practice in their selection - otherwise they will be deemed as partial and risk losing respect. Nik Zafri - 18/0/2023 - 11:28 am
Friday, January 13, 2023
SPOOF/PISHING FAKE EMAIL USING MY NAME - PLEASE BE VIGILANT!!
Dear Friends/Associates/Partners/Family Members/Relatives - I've been alerted by a friend that someone have been using my full name and been sending email purportedly from me to his device. Please note that this is NOT my email address. The extension was made to look like genuine is because the hacker is using a fake email address by means of spoofing/pishing.
Please block such address especially if your email (device) server register "my so-called email" as spam.
Apart from checking my own device, the receiver must also check their devices as well - phone or laptop or pc. There is also a possibility, the hacker may have infiltrated your address book as well and start the automatic robo sending to everyone in the list.
Please be vigilant, try avoiding the free cleaner, call no identifier or optimizer or virus scanner as these unverified apps can be used against you as a form of spyware.
Tuesday, January 10, 2023
PANDANGAN MENGENAI TENAGA KERJA DARI INDONESIA
KEBAKARAN DI JALAN PINGGIRAN 3/11, TAMAN PINGGIRAN PADA 10 JANUARI, 2023, JAM 11.30 PAGI
Thursday, January 05, 2023
JANALAH EKONOMI NEGARA DENGAN IKHLAS UNTUK RAKYAT (SERUAN NIK ZAFRI)
Tuesday, December 06, 2022
ISU-ISU SEMASA PASCA PEMBENTUKAN KABINET 2022 - BAHAGIAN 1 - OLEH NIK ZAFRI
ISU TELUR
Sebagai pelan jangka pendek, Kementerian Pertanian dan Keterjaminan Makanan mengenal pasti beberapa sumber dari luar untuk menampung keperluan bekalan dalam negara dengan kadar segera bagi memastikan keterjaminan telur ayam di pasaran.
Masalah sekarang seperti yang disentuh oleh YAB PM baru-baru ini ialah menangani masalah kartel terlebih dahulu - yang telah lama menguasai pasaran dan "supply chain" - termasuk pasaraya, pembekal malah penternakan ayam itu sendiri.
Kartel ini sangat berpengaruh - mampu "mengugut" kerajaan - bagaikan gengster, mampu menjadikan kes sorok besar-besaran malah mampu memindahkan bekalan telur (Gred C) dari stor pasaraya supaya rak-rak telur hanya meletakkan telur yang gred tinggi termasuk Omega. Ini semua berlaku kerana kurangnya ketegasan penguatkuasaan KPDNHEP.
Jika sumber luar seperti yang disebut itu berjaya dimasukkan ke pasaraya, tidak mustahil akan berlaku banyak sabotaj, contohnya kes kekurangan bekalan gula dulu, saya lihat banyak gula telah ditebuk supaya bocor di pasaraya-pasaraya yang saya lawati.
Tidak mustahil kalau ada pihak yang memecahkan telur-telur ini atau menukarnya dengan telur yang sudah rosak kerana kawalan keselamatan di pasaraya kadang-kadang amat longgar.
Kita kena berfikir di luar kotak, jika kartel berjaya dimusnahkan monopoli mereka, saya sebagai rakyat akan rasa lebih aman kerana saya tahu kos/harga telur akan dapat dikurangkan.
Seperkara lagi kes bekalan ayam, ini perlu diberikan perhatian serius. Kos makanan/dedak sangatlah mahal kerana kita mengimpot sesetengah bahan dari negara luar, sekurang-kurangnya ladang-ladang jagung perlu diperbanyakkan kerana jagung juga boleh menjadi sebahagian dari makanan ayam.
https://nikzafri.blogspot.com/2022/07/krisis-ayam-bila-akan-berakhir-nota.html
ISU MONOPOLI
Saya bersetuju dengan pandangan beberapa rakan di Facebook bahawa penguasaan beras oleh Tan Sri Syed Mokhtar Al-Bukhary bukan satu isu kerana harga beras masih terkawal (RM13.00 atau RM12.95) untuk beras 5kg gred rendah dan ramai lagi yang mampu membeli beras.
(walaupun atas sebab-sebab yang agak tidak munasabah, kita masih mengimpot beras dari negara jiran walaupun pesawah padi di beberapa negeri telah mampu menanam padi grednya sama. Ada yang menyebut harga beras impot negara jiran lebih murah dan kualiti tinggi tetapi masalahnya duit kita mengalir keluar. Saya lebih rela membeli dengan syarikat tempatan kerana saya tahu duit yang saya belanjakan akan menjadi pendapatan negara dan bukan milik negara jiran dan harga beras juga dapat dikurangkan) Sekiranya "monopoli" beras dipecahkan, saya bimbang kalau harga beras akan melambung tinggi sehingga harga siling contohnya RM14.50 - RM15.00 utk 5kg beras gred rendah. Sememangnya monopoli perlu ditangani, tetapi ada lagi isu-isu yang lebih penting iaitu a) Pada zaman salah seorang PM dulu, ada syarikat (kroni) yang mendapat "Central Contract" (kontrak berpusat) untuk pelbagai perkakasan ODM/OEM jentera/komputer - yang TIDAK sepatutnya berlaku. Walaupun syarikat berkenaan cuba mengadakan VDP, namun, ianya gagal kerana sistem itu menjadi terlalu mahal untuk dilaksanakan. Walau apapun konsep "Central Contract" ini MESTILAH DIHAPUSKAN. (Isu yang sama pernah saya sebut pada pasca PRU-14) (tidak mahulah saya menyebut beberapa syarikat lagi dalam industri seperti makanan yang ada hubungan kekeluargaan dengan PM berkenaan b) Pada zaman seorang lagi PM, ada syarikat yang menguasai bahan-bahan penting dalam binaan (contohnya konkrit, besi dsb) dan semua kontraktor (kroni) yang dipilih WAJIB membeli bahan-bahan berkenaan dengan mereka untuk satu projek yang bernilai puluhan billion ringgit. Ini juga satu bentuk MONOPOLI yang wajib Kerajaan hapuskan. (Isu ini juga pernah saya sebut pada pasca PRU-14) (tidak mahulah saya menyebut siapa pemonopoli dan juga kontraktor-kontraktor berkenaan kerana kami dalam sektor pembinaan mengenali siapa kontraktor berwibawa/berpengalaman atau kontraktor "bidang terjun" yang "membeli syarikat yang mempunyai lesen G7 serta bertaraf bumiputera dengan pengetahuan sesetengah pegawai 2 agensi tanpa melalui proses yang betul") Remember, Good Governance is extremely important and Good Governance involve TRANSPARENCY!
ISU SEMASA PASCA PEMBENTUKAN KABINET 2022
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Tuesday, November 29, 2022
DYMM Raja-Raja Melayu dan Angkatan Tentera Malaysia
Setiap DYMM Raja-Raja Melayu bertanggungjawab ke atas setiap kor/regimen di dalam Angkatan Tentera Malaysia samada darat, laut mahupun udara dan mempunyai kuasa penuh ke atas setiap rejimen/kor ATM