Friday, November 12, 2021

WE HOPE A LIFE HAVE BEEN SAVED

After my Friday nite prayers (11/11/21), I was taking a stroll with my wife visiting Genting Sempah R & R for a quick drink last night at about 10.30 pm. Parked near McDonalds. Suddenly I noticed something strange. A trailer (Volvo) was parked behind Petronas with many people knocking on the door and wind shield. 



As I drew myself closer, I found out, the parents left the trailer with air-con and engine running - for a while to go to the toilet leaving their young kid behind sleeping in the small cabin in the trailer. 

It appeared that their kid was locked inside believed to be sleeping. (it could have been "autolock") I was made to understand, they have been trying to wake up the kid for nearly an hour - mum, dad and sister outside knocking/banging on the door and windshields. I saw few LPT (Highway) officers were also present to help. Somehow the engines stopped (it must have been the dad pulling the battery cable from the engine)

My wife insisted me to call emergency hotline which I did. Spoke to the Police, Ambulance and BOMBA for nearly 30 minutes describing the incident clearly. My wife also rushed to the scene to see how she can help.



Not too long later, police patrol car (first arrived at the scene), two ambulances (one from Hospital, the other from BOMBA (Malaysian Fire Brigade ERT) appeared on the scene.

The BOMBA worked so efficiently and quickly to open the door and managed to do so in 1/2 and hour without breaking the glass. Miraculously the kid survived the ordeal. Most cases like this may end up in fatality.



Lesson, do not leave your children sleeping in the car while both parent go to the toilet. 

I write this is to dedicate the great service that BOMBA, Ambulance and The Police have provided. This should not go untold. KUDOS - to our unsung heroes.

Me and my wife? We will never ask anything in return. Just happy that our fast act, may have save a life.

Wednesday, February 03, 2021

CAN TRADE SECRETS BE PROTECTED TODAY? - Overview by Nik Zafri

Nowadays, any organization with full infrastructure of ICT network and systems practicing 'data sharing' using the B2B and B2C platforms, painstakingly since early 2000 are now expanding their business.

However, when we talk about 'data transparency', the challenge is safeguarding 'sensitive data' (such as trade-secrets) and at the same time, not to intervene with the flow of information.

But today, should such secrets are not properly safeguarded, the sensitive data can suddenly become obsolete tomorrow due to "information explosion" on the net. Today, one organization introduced the latest technology, (no-hush-hush) - the next day, you'll see that the 'so-called new technology' ended up with similar but more improvised technology at the cheaper price - surprisingly from another country that thousands of miles away.

To avoid leaking problems, the plumbers are usually ICT and Human Resource Management - but what about the losses due to leaking information. Although the two departments are the right ones to deal with personnel revealing confidential information but it is still deemed as 'fire-fighting'. True enough, it happens again and again.

Humbly, let me share my own experience when I was employed to one organization to make a 'turnaround' under consultancy capability.

Without going into too much details, all I can conclude is that I managed to convince top management and other units/departments to return to the basics (looking back into the Core Business Process profusely written in their very own Company Manual - (chuckle they will find)

1) Research and Development, 

2) Design, 

3) Innovation, 

4) Advertising and Promotion, 

5) Market Survey, 

6) Marketing and Sales. 

Despite the hiccups I had with the 'Executive Management' team, I have succesfully managed to 'rehighlight' the aforesaid '6 profit centre' units to ALWAYS be in the lead to entice prospects, new customers and returning customers.

The 'data sharing' practices (what to share with the customers even on the company's website) must FIRST come and being reviewed by these units as they are the ones who knows better than any other units/departments which data is deemed as confidential or otherwise. 

The root cause of failure is always linked to another department or unit coming in 'too early' into the picture and doing 'someone's else job'. 

Sometimes, rewarding scheme for people achieving targets and definitely punishing those who did not can be BOTH FATAL.

People will start cutting corners, stabbing one another, stepping on other "cats tails" and God knows what. 

What if rewarding and punishing are being applied to Occupational Safety and Health matters, then there may be dangerous risks and hazards even leading to incidents and accidents - when workers start to cut corners either to achieve the objectives OR the fear of not achieving it. 

Mind you, I'm neither implying that other departments/units are of less significance nor rewarding system should not be practiced.

I'm really talking about :

a) 'Who to do What and When' and also 

b) effective monitoring must first be in place before considering to reward or to punish.