Today, Knowledge Management today are not limited merely to : (A) 'knowing' or 'reading lots of books/scholarly articles' or (B) data mining, analysis, decision making, preventive actions, or (C) some Human Resources Management issue or (D) some ICT issue. Knowledge Management is about putting your knowledge, skills and competency into practice and most important IT WORKS! For you and your company or your business (Nik Zafri)

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Email: nikzafri@yahoo.com, nikzafri@gmail.com

Kelantanese, Alumni of Sultan Ismail College Kelantan (SICA), Diploma (Management), IT Competency Cert, Certified Written English Professional US. Has participated in many seminars/conferences (local/ international) in the capacity of trainer/lecturer and participant.

Affiliations :- Council Member of Gerson Lehrman Group NY, Institute of Quality Malaysia, Malaysian Institute of Management, Malaysian Occupational Safety and Health Professionals Association, Auditor ISO 9000 IRCAUK, Auditor OHSAS 18000 (SIRIM and STS) /EMS ISO 14000:2004 and Construction Quality Assessment System (CONQUAS, CIDB (Now BCA) Singapore),

* Possesses 26 years of experience/hands-on in the multi-modern management & technical disciplines (systems & methodologies) such as Knowledge Management (Hi-Impact Management/ICT Solutions), Quality (TQM/ISO), Safety Health Environment, Civil & Building (Construction), Manufacturing, Motivation & Team Building, HR, Marketing/Branding, Business Process Reengineering, Economy/Stock Market, Contracts/Project Management, Finance & Banking, etc. He was employed to international bluechips involving in national/international megaprojects such as Balfour Beatty Construction/Knight Piesold & Partners UK, MMI Insurance Group Australia, Hazama Corporation (Hazamagumi) Japan (with Mitsubishi Corporation, JA Jones US, MMCE and Ho-Hup) and Sunway Construction Berhad (The Sunway Group of Companies). Among major projects undertaken : Pergau Hydro Electric Project, KLCC Petronas Twin Towers, LRT Tunnelling, KLIA, Petronas Refineries Melaka, Putrajaya Government Complex, Sistem Lingkaran Lebuhraya Kajang (SILK), Mex Highway, KLIA1, KLIA2 etc. Once serviced SMPD Management Consultants as Associate Consultant cum Lecturer for Diploma in Management, Institute of Supervisory Management UK/SMPD JV. Currently – Associate/Visiting Consultants/Facilitators, Advisors for leading consulting firms (local and international) including project management. To name a few – Noma SWO Consult, Amiosh Resources, Timur West Consultant Sdn. Bhd., TIJ Consultants Group (Malaysia and Singapore) and many others.

* Ex-Resident Weekly Columnist of Utusan Malaysia (1995-1998) and have produced more than 100 articles related to ISO-9000– Management System and Documentation Models, TQM Strategic Management, Occupational Safety and Health (now OHSAS 18000) and Environmental Management Systems ISO 14000. His write-ups/experience has assisted many students/researchers alike in module developments based on competency or academics and completion of many theses. Once commended by the then Chief Secretary to the Government of Malaysia for his diligence in promoting and training the civil services (government sector) based on “Total Quality Management and Quality Management System ISO-9000 in Malaysian Civil Service – Paradigm Shift Scalar for Assessment System”

Among Nik Zafri’s clients : Adabi Consumer Industries Sdn. Bhd, (MRP II, Accounts/Credit Control) The HQ of Royal Customs and Excise Malaysia (ISO 9000), Veterinary Services Dept. Negeri Sembilan (ISO 9000), The Institution of Engineers Malaysia (Aspects of Project Management – KLCC construction), Corporate HQ of RHB (Peter Drucker's MBO/KRA), NEC Semiconductor - Klang Selangor (Productivity Management), Prime Minister’s Department Malaysia (ISO 9000), State Secretarial Office Negeri Sembilan (ISO 9000), Hidrological Department KL (ISO 9000), Asahi Kluang Johor(System Audit, Management/Supervisory Development), Tunku Mahmood (2) Primary School Kluang Johor (ISO 9000), Consortium PANZANA (HSSE 3rd Party Audit), Lecturer for Information Technology Training Centre (ITTC) – Authorised Training Center (ATC) – University of Technology Malaysia (UTM) Kluang Branch Johor, Kluang General Hospital Johor (Management/Supervision Development, Office Technology/Administration, ISO 9000 & Construction Management), Kahang Timur Secondary School Johor (ISO 9000), Sultan Abdul Jalil Secondary School Kluang Johor (Islamic Motivation and Team Building), Guocera Tiles Industries Kluang Johor (EMS ISO 14000), MNE Construction (M) Sdn. Bhd. Kota Tinggi Johor (ISO 9000 – Construction), UITM Shah Alam Selangor (Knowledge Management/Knowledge Based Economy /TQM), Telesystem Electronics/Digico Cable(ODM/OEM for Astro – ISO 9000), Sungai Long Industries Sdn. Bhd. (Bina Puri Group) - ISO 9000 Construction), Secura Security Printing Sdn. Bhd,(ISO 9000 – Security Printing) ROTOL AMS Bumi Sdn. Bhd & ROTOL Architectural Services Sdn. Bhd. (ROTOL Group) – ISO 9000 –Architecture, Bond M & E (KL) Sdn. Bhd. (ISO 9000 – Construction/M & E), Skyline Telco (M) Sdn. Bhd. (Knowledge Management),Technochase Sdn. Bhd JB (ISO 9000 – Construction), Institut Kefahaman Islam Malaysia (IKIM – ISO 9000 & Internal Audit Refresher), Shinryo/Steamline Consortium (Petronas/OGP Power Co-Generation Plant Melaka – Construction Management and Safety, Health, Environment), Hospital Universiti Kebangsaan Malaysia (Negotiation Skills), Association for Retired Intelligence Operatives of Malaysia (Cyber Security – Arpa/NSFUsenet, Cobit, Till, ISO/IEC ISMS 27000 for Law/Enforcement/Military), T.Yamaichi Corp. (M) Sdn. Bhd. (EMS ISO 14000) LSB Manufacturing Solutions Sdn. Bhd., (Lean Scoreboard (including a full development of System-Software-Application - MSC Malaysia & Six Sigma) PJZ Marine Services Sdn. Bhd., (Safety Management Systems and Internal Audit based on International Marine Organization Standards) UNITAR/UNTEC (Degree in Accountacy – Career Path/Roadmap) Cobrain Holdings Sdn. Bhd.(Managing Construction Safety & Health), Speaker for International Finance & Management Strategy (Closed Conference), Pembinaan Jaya Zira Sdn. Bhd. (ISO 9001:2008-Internal Audit for Construction Industry & Overview of version 2015), Straits Consulting Engineers Sdn. Bhd. (Full Integrated Management System – ISO 9000, OHSAS 1800 and EMS ISO 14000 for Civl/Structural/Geotechnical Consulting), Malaysia Management & Science University (MSU – (Managing Business in an Organization), Innoseven Sdn. Bhd. (KVMRT Line 1 MSPR8 – Awareness and Internal Audit (Construction), ISO 9001:2008 and 2015 overview for the Construction Industry), Kemakmuran Sdn. Bhd. (KVMRT Line 1 - Signages/Wayfinding - Project Quality Plan and Construction Method Statement ), Amiosh Resources - (1) Lembaga Tabung Haji - Flood ERP (2) WNA Consultants - DID/JPS -Flood Risk Assessment and Management Plan - Prelim, Conceptual Design, Interim and Final Report etc. (3) Tunnel Fire Safety - Fire Risk Assessment Report - Design Fire Scenario), Safety, Health and Environmental Management Plans leading construction/property companies/corporations in Malaysia. Timur West Consulting (1) Business Methodology and System (2) Information Security Management Systems (ISMS) ISO/IEC 27001:2013 for Majlis Bandaraya Petaling Jaya ISMS/Audit/Risk/ITP Technical Team

* Has appeared for 10 consecutive series in “Good Morning Malaysia RTM TV1’ Corporate Talk Segment discussing on ISO 9000/14000 in various industries. For ICT, his inputs garnered from his expertise have successfully led to development of work-process e-enabling systems in the environments of intranet, portal and interactive web design especially for the construction and manufacturing. Some of the end products have won various competitions of innovativeness, quality, continual-improvements and construction industry award at national level. He has also in advisory capacity – involved in development and moderation of websites, portals and e-profiles for mainly corporate and private sectors, public figures etc. He is also one of the recipients for MOSTE Innovation for RFID use in Electronic Toll Collection in Malaysia.

Note :



Saturday, October 24, 2015



Disclaimer : Most of the contents here are not the 'actual/literal' text of the actual new ISO 9001:2015. It's the personal interpretation of the author.

0.1 – QMS as a strategic decision, a robust Quality Management Systems (QMS) – to help organization to improve its overall performance and forms an integral component of sustainable development. Design and implementation of QMS is influenced by the context of organization and   (including) the changes.


a. Strategic– Identification of long term/overall aims and interest and means to achieve them (taking into account coping up with fundamental changes – susceptible to the surroundings (what is happening around you) – law, competition, regulations, standards, trends, new technology, innovation, Research and Development etc.)

b. Robust– a process, system able to withstand or overcome adverse conditions (defects, non-conformance, corrective action request)

c. Improve overall performance – integral component of sustainable development– no system is perfect, it should be improved and become part and parcel of company's culture to achieving excellence.

d. Designed and Implemented by the sort of industry-specific – service/product provided by the company (to achieve such purpose – goals and objectives) – customization/tailor-made (1)

The rest of the content in 0.1 also talks about culture (already covered), external factors – socio-economic conditions under which it operates) – when we talk about socio-economic conditions – it talks about how the process - impacts the general public, public perception, surroundings  – possibly employment opportunity and most important – the organization must realize its financial capacity –not to do something way beyond their ability. Do something that suits the organization ONLY  (2)

Also touched on QMS can differ from one organization to another(See (1) - customization)

0.2 – not much have been changed except more emphasis is given in point no. 2 – ISO 9001 – improved internal communication, better understanding and control of process – reduction in defects and waste 

(the only way to do all these is to adopt principle of “no walls, no politics, no overlapping of duties, no pinpointing, no blaming culture” - so 100 points go to"Improved Internal Communication"  - everything starts here....

and also point no. 4 of 0.2 – ISO 9004 which touches on configuration management; apart from other elements – quality plan, project QM, measurement process/equipment, documentation, (and again - ) financial/economic benefits of the system (See (2), Statistics etc.


Configuration Management - system engineering process for establishing and maintaining consistency of a product's (or services) performance, functional and physical attributes with its requirements, design and operational information throughout its life.

0.3– comprehensive process-approach explained in better details. What's interesting are the words “understood” and “understanding” are being used. It means that the system HAS to be understood – on company-wide basis.

There is no point making a system only to be understood by a certain 'exclusive top management level'.

How to make everyone understand?

Mind you, I'm not talking about the typical 
(word by word) memorizing the policy or objectives – remember UNDERSTAND is totally different than MEMORIZE....

a laymen understanding – is to understand QMS in their OWN work! (refer Job Description and Responsibilities/Authorities) – if these are not clear, DON'T HOPE everyone to understand – you will receive typical provoking comments from them just like when the previous system was implemented - “This is not my job?” “Having ISO is like having NOTHING – no impact – nothing for me” - hence - they don't feel the system!

0.4 including Figure 1 and 2 talk about 'Plan-Do-Check-Act” in much more simple understanding but implementable.

0.5 Something new – Risk-Based Thinking (in fact it's partial risk management) – which I agree 100%.


Simply look back at your Management Review Meeting, Data Analysis and Continual Improvement Plan (if you have any - if you don't, then 'BIG TROUBLE') – now PROACTIVELY start identifying, assess and prioritize the risks (the effect of "uncertainty") – how do you that? 

Yes, look back at frequent problems in your data? 

And prioritize - put them according to order, mark them with RED, YELLOW or GREEN and discuss the solution further. You can also integrate ITP, HIRARC, SHASSIC, CONQUAS or whatever specific assessment/inspection system you have (if you have one - if you don't, then go for the normal inspection that you do - incoming, in-process and outgoing) etc. into it. 

No overlapping please...let all the system be harmonized and co-exist.

Now, should you have a full (projected) Risk Management Plan before starting the operation? (Preliminary, Design, Interim and Final) – if you have the time – the answer is YES!

Project Management - Critical Path Method - justify the RED ones by thinking outside the box (outside the software) - there must be alternative ways of justifying it. Yes, I have the great CPM and the 'technical S Curve'  but why is there still delay?

Just match it with your MRM Data...you'll be on the right track.

0.6– compatibility with other management systems – explained in greater details.


Yes, the new ISO 9001:2015 is attempting to cover and solve ALL kinds of management and technical problems (sound kind of ambitious - don't you think?) – however, lots of cross-referencing need to be made. Act smart for a while...please

(wait for Part 2)

Friday, October 16, 2015


Mempunyai pelan perniagaan yang baik adalah faktor penentu yang membezakan antara permulaan yang berjaya atau permulaan yang gagal. Kadangkala laporan prestasi perniagaan yang dibentangkan terlalu tebal – tanpa memikirkan psikologi pelabur yang kadangkala tidak mempunyai masa untuk membaca laporan berkenaan. (Tidak kira apakah jenis instrumen yang ingin anda pohon - modal teroka, geran, seed capitalangel funds dll)

Photo Source : http://www.marsdd.com

Memahami kehendak pelabur amat penting kerana mereka adalah pembiaya kepada perniagaan anda. Antara perkara yang perlu diketengahkan ialah beberapa unsur yang penting sahaja yang sering menjadi perhatian kepada pendengar terhadap sesuatu pelan perniagaan.

Pastikan pembentang tahu apa kehendak industri yang diceburi dan mempunyai pandangan yang munasabah terhadap masa depan perniagaan yang ingin diketengahkan. Ini termasuklah strategi pemasaran dan pulangan kewangan.

Pertama, kenali dahulu skop perkhidmatan/produk ICT yang dibekalkan serta persaingannya. Ini adalah antara perkara yang paling penting. Contohnya isu yang boleh disentuh ialah :
  1. berapa besarkah industri ICT berkenaan,
  2. siapakah di antara pesaing yang kuat,
  3. kecepatan pertumbuhan industri ICT berkenaan,
  4. adakah industri ICT berkenaan merupakan perintis (yang unik atau pertama) atau hanya salah satu industri yang telah ramai berkecimpung di dalamnya,
  5. Bahagian pasaran manakah yang dapat menarik perhatian ramai,
Pelabur/Pembiaya biasanya ingin mendengar mengenai pasaran yang tumbuh dengan cepat dengan persaingan yang minima (contohnya segmen pasaran berkadar 20-30%)  Jika persembahan itu hanya mengenai sesuatu perisian – contohnya perisian pemprosesan perkataan (word-processing)‘kononnya’ bagi menggantikan MS-Word, maka persembahan berkenaan sudah pasti akan mencapai jalan yang buntu. Walaupun perisian berkenaan mendapat hakcipta sekalipun (ini juga kadangkala memerlukan kos yang tinggi) tetapi untuk bersaing dalam pasaran yang sering jauh lebih inovatif dan menyediakan pelbagai kelebihan, cadangan perniagaan berkenaan pasti akan mendapat sambutan yang hambar dari bakal pelabur.

Kedua, Model Pulangan dan Perniagaan –Pelabur sangat gemar kepada aliran hasil/keuntungan yang besar dan berulang-ulang serta meninggalkan kesan nilai tambah kepada pelanggan. Perkara yang perlu ditanya antara lain :
  1. apakah jenis perniagaan baru yang bakal dibina dan prospeknya? 
1.1 Perkakasan komputer (contohnya) - Perisian yang boleh dipasang (install) atau dimuatturun? - Sistem yang berinteraksi secara talian sahaja?

Ketiga, Bagaimana cara pembayaran?
  1. Adakah dengan sekali pembelian dan menanti pesanan baru?
  2. Hasil bulanan yang berulang-ulang?
  3. Penggunaan yang perlu dalam kuantiti yang banyak?
  4. Harga berbanding dengan pesaing?
  5. Apakah kelebihan unik yang ingin dipaparkan dalam pasaran atau hanya menggunakan cara yang umum digunakan oleh pengusaha lain?
Keempat, Pelan Pemasaran dan Jualan. Antara perkara-perkara yang perlu diperhatikan ialah strategi :
  1. adakah ianya melibatkan jaringan B2C (perniagaan ke pengguna) atau B2B (perniagaan ke perniagaan)?
  2. Adakah ianya memerlukan pasukan jualan yang besar?
  3. Adakah pemasaran ke pengguna memerlukan pelaburan yang tinggi?
  4. Adakah pemasaran menggunakan enjin carian di talian, e-mel atau melibatkan diri dalam pameran perniagaan?
  5. Adakah perniagaan itu memerlukan media sosial seperti laman web (3D? html? Multimedia?) termasuk elemen video atau lain-lain audio visual dsb)
  6. Bagaimanakah keupayaan bahan-bahan promosi di talian untuk menjadi ‘viral’
Biasanya konsep jualan secara ‘perniagaan ke perniagaan’ adalah lebih murah untuk dilancarkan berbanding dengan konsep pemasaran ‘perniagaan ke pengguna’. Namun B2B biasanya sukar mendapat perhatian pelabur kerana ianya mempunyai kitaran jualan yang lebih lama (dan banyak modal diperlukan). Namun ini tidak bermakna B2B tidak mampu bertahan, cuma ianya memerlukan modal terutamanya di pihak pembentang pelan perniagaan. (perniagaan yang telah berjaya tetapi memerlukan modal yang lebih untuk membesarkan lagi perniagaan berkenaan)

Tetapi ‘perniagaan ke pengguna’ jika diatur strategi yang betul, maka jualan di talian berpotensi untuk mendapatkan keuntungan yang besar. Jika ianya berjaya dalam tempoh beberapa tahun (dari segi keuntungan dan penjenamaan) mungkin periklanan dan promosi dapat dikembangkan lagi ke radio, television mahupun bahan bercetak.

Apapun, pastikan pelaburan ke atas pemasaran dan jualan adalah munasabah bagi mencapai skel pulangan yang disasarkan. Paling penting, anda dapat ‘membaca fikiran’ pelabur mengenai apa yang sebenarnya mereka mahu dari anda.

Akhir sekali - yang keempat - Pasukan Pengurusan

Ini juga penting – siapakah ahli-ahli atau kakitangan-kakitangan yang akan menguruskan perniagaan berkenaan. Yang penting adalah pengalaman mereka dan bukti bahawa mereka mahir mengurus dan mentadbir perniagaan mahupun teknikal yang dicadangkan. Perkara ini kadangkala dipandang remeh oleh pembentang kerana terlalu ingin berjimat kos daripada memikirkan pelaburan di atas pekerja atau kakitangan yang kompetan.

Tuesday, October 06, 2015


Originally written on 8 May 2010 at 22:07

We are now living in the world full of uncertainty. With the fast pace of globalization, we too are trapped within the dimension of the unknown and unprecedented.

The word 'Power' now is in the game.

Power has always been linked to two things and two things only - good and evil - mostly evil for those who choose to abuse it. Innocent human beings; without realizing what is happening; continue to live in oblivion (mind you...not the video-game) because of the continuous misappropriation of power occurring everywhere around the globe. (I wonder if the Illuminati mind control using 'invisible technology' is true after all)

The chain effect becomes faster and greater when you; readers; and I; writer says that :

"Aaaah..that's life, so what? Just shut-up and move along - as long as we don't disturb one another, we'll be fine".

Ironically this is still too far from the truth and the reality. Look around you!!

Whenever we say these words, we tend to be lead astray with such rethorical and nonsensical philosophy. When?

When our own planet being colonized, our resources, our lands, our houses, our money etc by unscrupulous illogical human beings who thinks that possessing such 'Power' and 'Influence' will be eternal. And what do they say to you?

"This is Progress...this is Development.... Learn to live with it" and by a blink of an eye,your backyard becomes a development project. If you're lucky enough, you will be given some money and you're gone - shifting from one place to another.

Behind you, the actual words would be :

"You're backwards, you're uneducated, you're dumb, you're anti-progress etc"

My replies would be :

Yes, I'm 'anti-progress' because I'm against people who cut down shady trees or destroy greeneries (for no obvious good reason)

Yes, I'm 'uneducated' because I say : "wow...is this global warming..so burning hot!!
....while walking from my house to the stall just 700m away (been doing this for the last 9 years - for health purposes) - perspiring heavily and rapidly dehydrated - not even a single car wish to stop and give a ride - such jerks!! (those days it was not this HOT)

And Yes, I'm 'dumb' for not following the current destructive trends

Am I the only one who's reacting unexpectedly to the climate changes?

Does climate-shift has something to do with my erratic behaviours?

As I see the progress in the human chronicles - I see :

a) wireless technology evolutionizing itself - WAP, Bluetooth, 3G, 4G etc, PAN, Wi-Fi, Wi-Max, Broadband, X-Max etc.

But I also see some human beings using 'sophisticated gadgets' are smiling ironically when they see others using a normal conventional mobile phone and in their hearts "Man..you're no where to me"

b) people working and walking in KL, New York, London and other big cities – not having much time to talk to one another - perhaps they are too busy.

But I also see people who are working/walking rarely care for others - say...when they witness accidents happening right in front of their eyes or pickpockets forcibly steal other people's property or hearing arguments which may end or proven fatal,

And I also witnessed people who are too busy rarely looking at elements of poverty amidst the city hustles. They don't care as long as they are OK with money - pay their taxes, zakats/fitrahs etc. then there is no time to have mercy on others.

Ultimately, I now see elements of the dark sides forming - betrayals, ruined marriages, self-centred attitudes, ruined families, liars, swindlers, cheaters, robbers, thieves, gangsters, racists, extremists etc.

So, this is what we have become – more complex under the pretext of “the new way of life” ? or "This is trendy"??

Well..to add up - we see diabetes, hypertension, cardiac arrests, aches here and there etc.

1) So, what modern economics say about equal distribution of wealth are simply lip service?

2) People are telling me about renewable energies – has it been equally distributed?

3) Sustainable Development - is there such a word?

4) How about politics nowadays? Where is it heading?

5) I wonder; in the near future; will I still see tranquility in flora and fauna, beautiful sandy beaches, orchards etc.

6) Will the earth be healed of so much wounds caused by homosapiens?

7) Why are the teenagers today have their own styles, their own terminologies etc.?

8) Will I be left behind and be accused of 'lack of progress' or 'not following the current trend?'

9) Where did innocent little children learn how to swear, curse etc. (wanna prove me wrong? wanna bet? Just visit any cybercafe and look at the kids (as young as 7 years old - I wonder where are their parents?) who are playing games..what do they say when they loose?)

10) Some people fantasizing and delusioning that "he/she is the MOST popular person in the world" or "he/she is the SAVIOR", "he/she is the fairest, most handsome of all", "he/she is the richest of all", "he/she is the most glamorous of all"...gosh.... :-)

11) People who claim that they're so educated and advanced thinking YET fall for online scams, get rich quick scheme, money laundering, pyramid scheme, urban-legends etc. Worse...some bogus doctors, shamans, bomohs/dukuns etc.

12) People who are not thankful for what or who they are - naturally. One who sees, ignores, hates and overlooks the local culture and tried to blend with 'other people's culture' and dare to claim that this 'new culture' are theirs since they were born...this is the BIGGEST JERK OF ALL!

What would be the solutions? Have you got the answer?


Tulisan asal : 30 Ogos 2010 jam 10.52 malam

Berikut adalah sebahagian pesanan seorang musafir pada suatu malam, yang pernah saya tolong/memberikan bantuan kepadanya pada tahun 1993 di Jalan Ampang, Kuala Lumpur. Orang ini mendakwa saya adalah seorang keturunan yang baik namun tidaklah saya fikirkan sangat mengenai perkara ini, maka manfaatkanlah sekadar mampu pesanannya itu. (saya pernah cuba mencari kembali musafir ini tetapi dari apa yang saya diberitahu, beliau telah kembali ke rahmatullah)

Saya memohon izin untuk menulis setiap pesanannya  dan saya ingin kongsikan bersama  :

1) mempunyai atau memberikan nama atau gelaran yang baik kerana nama/gelaran itu adalah doa (katakanlah nama kita maksudnya kurang baik, maka letakkanlah gelaran yang baik sebagai gantinya)

2) melaksanakan dan menjaga hukum agama dengan penuh keazaman dan istiqamah,

3) sentiasa berdamping dengan ulama supaya tidak menyimpang dari ajaran agama,

4) menjaga dan menghormati ulama,

5) menjaga aqidah, syariah serta tinggi budipekerti dan akhlak,

6) berfikiran luas,

7) bersifat adil dalam menjalankan hukuman atau membuat sesuatu keputusan,

8) Apabila menyudahkan setiap kerja yang dilakukan, lihatlah hasilnya dan meningkatkan lagi mutunya di mana perlu, (tidak mudah berpuas hati dengan apa yang dilakukan)

10) sifat simpati kepada orang yang susah,

11) menegur atau memarahi atau menghukum (atas kebenaran) hanya setelah pasti perbuatan yang dilihat adalah salah dan terbukti

12) berusaha/berazam menjauhi kemungkaran dan sentiasa menggunakan akal bagi membungkam nafsu-nafsi yang merosakkan,

13) lidah yang fasih dalam berkata-kata supaya terang dan jelas maksud kata-katanya

14) tegas dalam mengingatkan sesuatu yang baik kepada seseorang,

15) tidak terlibat dalam perkara/majlis yang tidak berfaedah

16) memastikan majlis berfaedah yang dihadirinya atau dibuat olehnya dipastikan ada orang-orang yang mendoakan agar diberkati majlis berkenaan

17) tidak menzalimi manusia lain,

18) mempastikan kesejahteraan, kemakmuran, keamanan dan kemajuan persekitarannya terutamanya ahli keluarga, sanak saudara, rakan-rakan, anak-anak buah (termasuk kakitangan/pekerja kita) dan lain-lain,

19) tidak merampas harta dan hakmilik orang lain,

20) tidak terlalu mengikut suruhan nafsu termasuk makan-minum, tidur dll,

21) menjaga pandangannya,

22) ketawa tidaklah keterlaluan – sekadar lebih banyak senyum,

23) sentiasa bermuhasabah diri,

24) sentiasa berzakat, bersedekah dan menderma (bersifat pemurah) – jika atau sekadar mampu

25) apabila bersedekah atau memberikan hadiah atau menghulurkan bantuan, jagalah maruah si penerima supaya dia tidak aib di hadapan orang lain kerana terpaksa memohon bantuan,

26) bertabiatlah dengan suka menyembunyikan bantuan supaya hanya diketahui oleh Allah SWT,

27) jika berjanji, tunaikanlah, jangan tangguh-tangguhkan kerana orang yang kita berjanji, menanti-nanti akan janji kita, jika kita takut putus janji, sebutlah InsyaAllah di penghujung perkataan, "Saya akan cuba sedaya upaya" . Jika orang yang kita berjanji masih menanti dan janji kita masih tidak dapat penuhi, hubungilah dia.

28) tidak menakutkan kaum keluarga, sanak saudara, rakan-rakan, anak-anak buah dll dengan ugutan dan ancaman,

29) tidak meletakkan hukuman atau balasan ke atas perbuatan yang salah secara berlebih-lebihan,

30) syaitan dan seumpamanya adalah musuh yang nyata pada diri,

31) memastikan dijaga maruah diri, kaum keluarga, sanak saudara, rakan-rakan, anak-anak buah dll,

32) tidak mengeluh atau bersedih dalam tempoh yang panjang jika kehilangan apa-apa yang disayangi sebaliknya redha dan bertaubat,

33) menggalakkan  kaum keluarga, sanak saudara, rakan-rakan, anak-anak buah dll supaya menuntut ilmu dan sekiranya ilmu yang dituntut sudah tiba masanya untuk disebarkan – menyuruh ianya disebarkan supaya orang lain dapat memanfaatkannya,

34) apabila membeli apa-apa harta, jangan tunjuk-tunjukkan terutamanya di kalangan  kaum keluarga, sanak saudara, rakan-rakan, anak-anak buah dll, yang mungkin terasa hina kerana ketiadaan dan kedhaifan.

35) Sebelum membuat keputusan yang penting, merujuklah dahulu kepada pakar atau ahli dalam bab berkenaan tidak kira hal-hal dunia atau akhirat,

36) apabila berurusan, kenali manusia-manusia persekitarannya yang mungkin mempunyai kepentingan diri yang melebihi kepentingan orang lain supaya tidak berlaku apa-apa pengkhianatan, berilah pesan dan kata-kata nasihat.

38) Semasa dhaif - kita berdoa agar dianugerahkan rezeki atau pangkat oleh Allah SWT - semasa mewah atau berpangkat, janganlah lupa diri kita dan sentiasalah mengenang semasa kita susah dahulu, ingatlah hanya manusia yang biasa susah, akan mengenali orang yang susah.

"Orang yang susah ni Nik, dia tidak akan berani menyatakan kepada kita dia lapar, kitalah yang kena memahaminya"

39) Jika memberi hadiah atau berbuat jasa, kawallah diri supaya tidak mengungkit-ungkit pemberian atau jasa yang dilakukan itu,

40) Berhutang hanya ketika perlu, lunaskan hutang dan jangan lari dari hutang, maklumkanlah kepada pemiutang jika kita belum mampu membayarnya,

41) Memaafkan dan redha atas kesilapan dan kesalahan orang lain lebih baik dari tidak memaafkan atau tidak redha kerana sifat memaaf dan redha adalah sifat Nabi.

Apabila saya memerhatikan kembali nota ini, saya teringat persamaan pesanannnya dalam salah sebuah kitab ulama terkenal nusantara, rasanya baguslah kalau kita dapat menjadikannya tonggak hidup kita sekadar yang mampu.

Wassalam dan Wallahualam

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