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BIODATA - NIK ZAFRI
NIK ZAFRI BIN ABDUL MAJID, CONSULTANT/TRAINER
Kelantanese, Alumni of Sultan Ismail College Kelantan (SICA), Diploma (Management), IT Competency Cert, Certified Written English Professional US. Has participated in many seminars/conferences (local/ international) in the capacity of trainer/lecturer and participant.
Affiliations :- Council Member of Gerson Lehrman Group NY, Institute of Quality Malaysia, Malaysian Institute of Management, Malaysian Occupational Safety and Health Professionals Association, Auditor ISO 9000 IRCAUK, Auditor OHSAS 18000 (SIRIM and STS) /EMS ISO 14000:2004 and Construction Quality Assessment System (CONQUAS, CIDB (Now BCA) Singapore),
* Possesses 26 years of experience/hands-on in the multi-modern management & technical disciplines (systems & methodologies) such as Knowledge Management (Hi-Impact Management/ICT Solutions), Quality (TQM/ISO), Safety Health Environment, Civil & Building (Construction), Manufacturing, Motivation & Team Building, HR, Marketing/Branding, Business Process Reengineering, Economy/Stock Market, Contracts/Project Management, Finance & Banking, etc. He was employed to international bluechips involving in national/international megaprojects such as Balfour Beatty Construction/Knight Piesold & Partners UK, MMI Insurance Group Australia, Hazama Corporation (Hazamagumi) Japan (with Mitsubishi Corporation, JA Jones US, MMCE and Ho-Hup) and Sunway Construction Berhad (The Sunway Group of Companies). Among major projects undertaken : Pergau Hydro Electric Project, KLCC Petronas Twin Towers, LRT Tunnelling, KLIA, Petronas Refineries Melaka, Putrajaya Government Complex, Sistem Lingkaran Lebuhraya Kajang (SILK), Mex Highway, KLIA1, KLIA2 etc. Once serviced SMPD Management Consultants as Associate Consultant cum Lecturer for Diploma in Management, Institute of Supervisory Management UK/SMPD JV. Currently – Associate/Visiting Consultants/Facilitators, Advisors for leading consulting firms (local and international) including project management. To name a few – Noma SWO Consult, Amiosh Resources, Timur West Consultant Sdn. Bhd., TIJ Consultants Group (Malaysia and Singapore) and many others.
* Ex-Resident Weekly Columnist of Utusan Malaysia (1995-1998) and have produced more than 100 articles related to ISO-9000– Management System and Documentation Models, TQM Strategic Management, Occupational Safety and Health (now OHSAS 18000) and Environmental Management Systems ISO 14000. His write-ups/experience has assisted many students/researchers alike in module developments based on competency or academics and completion of many theses. Once commended by the then Chief Secretary to the Government of Malaysia for his diligence in promoting and training the civil services (government sector) based on “Total Quality Management and Quality Management System ISO-9000 in Malaysian Civil Service – Paradigm Shift Scalar for Assessment System”
Among Nik Zafri’s clients : Adabi Consumer Industries Sdn. Bhd, (MRP II, Accounts/Credit Control) The HQ of Royal Customs and Excise Malaysia (ISO 9000), Veterinary Services Dept. Negeri Sembilan (ISO 9000), The Institution of Engineers Malaysia (Aspects of Project Management – KLCC construction), Corporate HQ of RHB (Peter Drucker's MBO/KRA), NEC Semiconductor - Klang Selangor (Productivity Management), Prime Minister’s Department Malaysia (ISO 9000), State Secretarial Office Negeri Sembilan (ISO 9000), Hidrological Department KL (ISO 9000), Asahi Kluang Johor(System Audit, Management/Supervisory Development), Tunku Mahmood (2) Primary School Kluang Johor (ISO 9000), Consortium PANZANA (HSSE 3rd Party Audit), Lecturer for Information Technology Training Centre (ITTC) – Authorised Training Center (ATC) – University of Technology Malaysia (UTM) Kluang Branch Johor, Kluang General Hospital Johor (Management/Supervision Development, Office Technology/Administration, ISO 9000 & Construction Management), Kahang Timur Secondary School Johor (ISO 9000), Sultan Abdul Jalil Secondary School Kluang Johor (Islamic Motivation and Team Building), Guocera Tiles Industries Kluang Johor (EMS ISO 14000), MNE Construction (M) Sdn. Bhd. Kota Tinggi Johor (ISO 9000 – Construction), UITM Shah Alam Selangor (Knowledge Management/Knowledge Based Economy /TQM), Telesystem Electronics/Digico Cable(ODM/OEM for Astro – ISO 9000), Sungai Long Industries Sdn. Bhd. (Bina Puri Group) - ISO 9000 Construction), Secura Security Printing Sdn. Bhd,(ISO 9000 – Security Printing) ROTOL AMS Bumi Sdn. Bhd & ROTOL Architectural Services Sdn. Bhd. (ROTOL Group) – ISO 9000 –Architecture, Bond M & E (KL) Sdn. Bhd. (ISO 9000 – Construction/M & E), Skyline Telco (M) Sdn. Bhd. (Knowledge Management),Technochase Sdn. Bhd JB (ISO 9000 – Construction), Institut Kefahaman Islam Malaysia (IKIM – ISO 9000 & Internal Audit Refresher), Shinryo/Steamline Consortium (Petronas/OGP Power Co-Generation Plant Melaka – Construction Management and Safety, Health, Environment), Hospital Universiti Kebangsaan Malaysia (Negotiation Skills), Association for Retired Intelligence Operatives of Malaysia (Cyber Security – Arpa/NSFUsenet, Cobit, Till, ISO/IEC ISMS 27000 for Law/Enforcement/Military), T.Yamaichi Corp. (M) Sdn. Bhd. (EMS ISO 14000) LSB Manufacturing Solutions Sdn. Bhd., (Lean Scoreboard (including a full development of System-Software-Application - MSC Malaysia & Six Sigma) PJZ Marine Services Sdn. Bhd., (Safety Management Systems and Internal Audit based on International Marine Organization Standards) UNITAR/UNTEC (Degree in Accountacy – Career Path/Roadmap) Cobrain Holdings Sdn. Bhd.(Managing Construction Safety & Health), Speaker for International Finance & Management Strategy (Closed Conference), Pembinaan Jaya Zira Sdn. Bhd. (ISO 9001:2008-Internal Audit for Construction Industry & Overview of version 2015), Straits Consulting Engineers Sdn. Bhd. (Full Integrated Management System – ISO 9000, OHSAS 1800 and EMS ISO 14000 for Civl/Structural/Geotechnical Consulting), Malaysia Management & Science University (MSU – (Managing Business in an Organization), Innoseven Sdn. Bhd. (KVMRT Line 1 MSPR8 – Awareness and Internal Audit (Construction), ISO 9001:2008 and 2015 overview for the Construction Industry), Kemakmuran Sdn. Bhd. (KVMRT Line 1 - Signages/Wayfinding - Project Quality Plan and Construction Method Statement ), Amiosh Resources - (1) Lembaga Tabung Haji - Flood ERP (2) WNA Consultants - DID/JPS -Flood Risk Assessment and Management Plan - Prelim, Conceptual Design, Interim and Final Report etc. (3) Tunnel Fire Safety - Fire Risk Assessment Report - Design Fire Scenario), Safety, Health and Environmental Management Plans leading construction/property companies/corporations in Malaysia. Timur West Consulting (1) Business Methodology and System (2) Information Security Management Systems (ISMS) ISO/IEC 27001:2013 for Majlis Bandaraya Petaling Jaya ISMS/Audit/Risk/ITP Technical Team
* Has appeared for 10 consecutive series in “Good Morning Malaysia RTM TV1’ Corporate Talk Segment discussing on ISO 9000/14000 in various industries. For ICT, his inputs garnered from his expertise have successfully led to development of work-process e-enabling systems in the environments of intranet, portal and interactive web design especially for the construction and manufacturing. Some of the end products have won various competitions of innovativeness, quality, continual-improvements and construction industry award at national level. He has also in advisory capacity – involved in development and moderation of websites, portals and e-profiles for mainly corporate and private sectors, public figures etc. He is also one of the recipients for MOSTE Innovation for RFID use in Electronic Toll Collection in Malaysia
Risk Based Thinking ISO 9001:2015
(The answers provided are not to be deemed as solutions but basic guidelines, please contact me for further details of consultancy and training)
Q : Do I issue NCR for Risk Identification/Assessment? (i.e. HIRARC)
A : Risk Identification/Asessment and even HIRARC itself is an assessment NOT an audit/inspection. Please do not confuse the two. When we talk about risk, the word "proactive" must always come into the picture. Risk Based Thinking in the new ISO 9001:2015 is previously known as "Preventive Action" but spoken in a wider sense.
If you are using HIRARC, then there are "marks" to denote severity and likelihood of the risk being identified. You can note suggestion or instruction for improvement based on your findings and discuss in your Management Review.
Q : I am a newbie in Risk Management, where to start on Risk Based Thinking during upgrading from the old version?
A: ISO 9001:2015 do not make it "a must" to have a full risk management. Unless it's already part of your core business process (especially planning), e.g. using HIRARC, then that's different. Look at your core business process and identify/ brainstorm the possible risk associated with every process where applicable. Using the Risk Register would be a good idea.
The reason why "Risk Based Thinking" is introduced into ISO 9001:2015 is because to reduce non-conformance and customer complaints, to justify clearly (substantiated with evidence) the Department/Unit Objectives, KPI/KRA, Balance Scorecard etc. (not simply pick up a figure from 'the sky')
Tuesday, November 30, 2010
WHAT'S DRIVING GOLD?
Growth in World Money Supply
Years of easy monetary policies by central banks and now the trillions of dollars in economic stimulus to fight the global recession
Excess cash in marketplace eventually tends to bid up prices for goods and services
Declining Confidence in Paper Money
The prospect of inflation lowers confidence in Paper money a a store of value leading may investors to buy gold to preserve their wealth
Volatile Stocks and Oil Prices
After several bull market years, stock and commodity markets turned down dramatically in 200 as the global economy slid into recession. While markets have partially recovered from their low, they remain volatile and many investors remain focused on capital preservation
Safe Haven Appeal
With other hard assets like real estate and commodities losing value, there was a revived appreciation of gold as a safe haven for investors seeking to protect themselves during difficult times.
Increased Demand for Gold
The recession of 2008 created a large new class of gold investors. The strong demand exerted by this group, along with traditional gold buyers, drained the global inventory of gold coins and gold bars, thus driving up the price of bullion at a time of shrinking worldwide production.
Gold has long been prized in China, which is one of the world's largest producers and consumers. Increasingly China's gold market has become more liberalized
China has a huge trade surplus with the U.S. and Europe that generates vast quantitites of foreign currency. China also has one of the world's highest savings rates.
China buys a considerable amount of U.S. Government debt, but it is diversifying its reserves by increasing its holdings of gold. In addition, China is pursuing investments to recycle its dollars into natural resource projects.
Low Gold Price in 90s
After climbing as high as $850 an ounce in 1980, gold dropped as low as $252 an ounce in 1999.
Cuts in Exploration
Low prices and environmental controls discouraged mining companies from spending the money to find new supplies of gold
The lack of investment during the low-price years means new supplies of gold have not kept pace with gold demand
Low Interest Rate
When real interest rates are low many investors turn away from paper assets with declining value and instead turn towar assets with real value, like gold.
When interest rates are low, there is little incentive for hedging. As a result, gold is removed from the market.
A decline in hedging shrinks short-term gold supply, creating a market imbalance during a time of escalating demand.
The U.S. economy has been hurt by tighter liquidity associated with heavy losses in the key housing and financial sectors
Interest Rate Cuts by Fed
The Federal Reserve has cut interest rates effectively to zero in an effort to lift the economy out of recession
Weaker U.S. Dollar
Rate cuts drive down returns for currency investors. Many of those investors will buy gold as an alternative reserve asset, thus driving up demand.
Tuesday, November 23, 2010
According to the information contained in the new report by the IMF’s World Economic Outlook, the world’s GDP at the end of 2010 could grow by 4,2% (January forecast reported 3.9% growth). With regard to this indicator for 2011, compared to January, it has not changed and remains at 4.3%. According to IMF chief economist Olivier Blanchard, a global recession has been avoided, so that a gradual recovery of world economy is present.
Due to the fact that the world economy recovers faster than planned, evaluation of losses of the global financial sector during the crisis was reduced by 533 billion dollars. Initially it was assumed that the cancellation of bank assets amount to about 2.8 trillion, however, economic recovery has reduced that figure to $ 2.28 trillion. Losses of the U.S. banking system decreased from 1.03 trillion to 885 billion dollars. The total score of bank loan losses decreased by 13%.
For developing countries, where the formation of the market only occurs, they have restored after the world crisis quicker. The highest rate of growth is in Asia, where they make up 8.7% in 2010. The highest recovery rate – China, India, Brazil and Mexico. The growth of Chinese economy in 2010 will amount to 10% and in 2011 – 9.9%. The Indian economy will grow in 2010 by 8.8% in 2011 – by 8,4%. Brazil show 5.5% growth in 2010 and 4,1% 0 in 2011, while Mexican GDP will grow by 4.2% in 2010 to 4.5% – in 2011.
The Russian economy will recover faster than expected. Specifically, in 2010 an increase of 4% instead of the planned 3.6% in January. GDP growth in 2011 somewhat slowed down to 3.3% (in January was a figure of 3.4%). However, qualitative growth of the Russian economy will be small – it has been forecasted before.
The U.S. economy compared to European and Japanese will develop more dynamically. In 2010 the U.S. GDP will grow by 3.1% in 2011 – 2.6%. Japan also will add to its GDP 1.9% in 2010, and in 2011 – 2.0%. As for the euro zone, where the pace of economic development leaves much to be desired, not exceeding in 2010 of 1%. Thus, the strongest European economy – German – to grow as a result in 2010 only 1,2%, and in 2011 – by 1.7%. Somewhat better position in the UK from outside the eurozone. They GDP in 2010 could grow by 1.3%, and in 2011 – even at 2.5%.