Today, Knowledge Management today are not limited merely to : (A) 'knowing' or 'reading lots of books/scholarly articles' or (B) data mining, analysis, decision making, preventive actions, or (C) some Human Resources Management issue or (D) some ICT issue. Knowledge Management is about putting your knowledge, skills and competency into practice and most important IT WORKS! For you and your company or your business (Nik Zafri)

The information comprised in this section is not, nor is it held out to be, a solicitation of any person to take any form of investment decision. The content of the nikzafri.blogspot.com does not constitute advice or a recommendation by nikzafri.blogspot.com and should not be relied upon in making (or refraining from making) any decision relating to investments or any other matter. You should consult your own independent financial adviser and obtain professional advice before exercising any investment decisions or choices based on information featured in this nikzafri.blogspot.com can not be held liable or responsible in any way for any opinions, suggestions, recommendations or comments made by any of the contributors to the various columns on nikzafri.blogspot.com nor do opinions of contributors necessarily reflect those of http://www. nikzafri.blogspot.com

In no event shall nikzafri.blogspot.com be liable for any damages whatsoever, including, without limitation, direct, special, indirect, consequential, or incidental damages, or damages for lost profits, loss of revenue, or loss of use, arising out of or related to the nikzafri.blogspot.com or the information contained in it, whether such damages arise in contract, negligence, tort, under statute, in equity, at law or otherwise.




Email: nikzafri@yahoo.com

* Kelantanese, Alumni of Sultan Ismail College Kelantan (SICA), Diploma (Management), IT Competency Cert, Certified Written English Professional US. Has participated in many seminars/conferences(local/international) in the capacity of trainer/lecturer and participant. Affiliations :- Council Member of Gerson Lehrman Group NY, Institute of Quality Malaysia, Malaysian Institute of Management, Malaysian Occupational Safety and Health Professionals Association, Auditor ISO 9000 IRCAUK, Auditor OHSAS 18000 (SIRIM and STS) /EMS ISO 14000:2004 and Construction Quality Assessment System (CONQUAS, CIDB (Now BCA) Singapore)

* Possesses 20 years experience/hands-on in the multi-modern management & technical disciplines (systems & methodologies) such as Knowledge Management (Hi-Impact Management/ICT Solutions), Quality (TQM/ISO), Safety Health Environment, Civil & Building (Construction), Manufacturing, Motivation & Team Building, HR, Marketing/Branding, Business Process Reengineering, Economy/Stock Market, Contracts/Project Management, Finance & Banking, etc. He was employed to international bluechips involving in national/international megaprojects such as Balfour Beatty Construction/Knight Piesold & Partners UK, MMI Insurance Group Australia, Hazama Corporation (Hazamagumi) Japan (with Mitsubishi Corporation, JA Jones US and Ho-Hup) and Sunway Construction Berhad (The Sunway Group of Companies). Among major projects undertaken : Pergau Hydro Electric Project, KLCC Petronas Twin Towers, LRT Tunnelling, KLIA, Petronas Refineries Melaka, Putrajaya Government Complex, Sistem Lingkaran Lebuhraya Kajang (SILK) etc. Once serviced SMPD Management Consultants as Associate Consultant cum Lecturer for Diploma in Management, Institute of Supervisory Management UK/SMPD JV. Currently – Associate/Visiting Consultants/Facilitators, Advisors for leading consulting firms (local and international) including project management. To name a few – TIJ Consultants Group (Malaysia and Singapore), LSB Manufacturing Solutions Sdn. Bhd. and many others.

* Ex-Resident Weekly Columnist of Utusan Malaysia (1995-1998) and have produced more than 100 articles related to ISO-9000– Management System and Documentation Models, TQM Strategic Management, Occupational Safety and Health (now OHSAS 18000) and Environmental Management Systems ISO 14000. His write-ups/experience has assisted many students/researchers alike in module developments based on competency or academics and completion of many theses. Once commended by the then Chief Secretary to the Government of Malaysia for his diligence in promoting and training the civil services (government sector) based on “Total Quality Management and Quality Management System ISO-9000 in Malaysian Civil Service – Paradigm Shift Scalar for Assessment System”

Among Nik Zafri’s clients were Adabi Consumer Industries Sdn. Bhd, The HQ of Royal Customs and Excise Malaysia, Veterinary Services Dept. Negeri Sembilan, The Institution of Engineers Malaysia, Corporate HQ of RHB, NEC Semiconductor - Klang Selangor, Prime Minister’s Department Malaysia, State Secretarial Office Negeri Sembilan, Hidrological Department KL, Asahi Kluang Johor, Tunku Mahmood (2) Primary School Kluang Johor, Consortium PANZANA, Information Technology Training Centre (ITTC) – Authorised Training Center (ATC) – University of Technology Malaysia (UTM) Kluang Branch Johor, Kluang General Hospital Johor, Kahang Timur Secondary School Johor, Sultan Abdul Jalil Secondary School Kluang Johor, Guocera Tiles Industries Kluang Johor, MNE Construction (M) Sdn. Bhd. Kota Tinggi Johor, UITM Shah Alam Selangor, Telesystem Electronics/Digico Cable (ODM/OEM for Astro), Sungai Long Industries Sdn. Bhd. (Bina Puri Group), Secura Security Printing Sdn. Bhd, ROTOL AMS Bumi Sdn. Bhd & ROTOL Architectural Services Sdn. Bhd. (ROTOL Group), Bond M & E (KL) Sdn. Bhd., Skyline Telco (M) Sdn. Bhd.,Technochase Sdn. Bhd JB, Institut Kefahaman Islam Malaysia (IKIM), Shinryo/Steamline Consortium (Petronas/OGP Power Co-Generation Plant Melaka), Hospital Universiti Kebangsaan Malaysia, Association for Retired Intelligence Operatives of Malaysia, T.Yamaichi Corp. (M) Sdn. Bhd.LSB Manufacturing Solutions Sdn. Bhd., PJZ Marine Services Sdn. Bhd., UNITAR/UNTEC (Degree in Accountacy) Cobrain Holdings Sdn. Bhd. (Managing Construction Safety & Health), Speaker for International Finance & Management Strategy (Closed Conference), Pembinaan Jaya Zira Sdn. Bhd. (ISO 9001:2008-Internal Audit for Construction Industry), Straits Consulting Engineers Sdn. Bhd. (C & S, Geotech), Malaysia Management & Science University (MSU), Innoseven Sdn. Bhd. (KVMRT MSPR8 - Internal Audit (Construction) & Awareness Workshop ISO 9001:2015 for the Construction Industry, Amiosh Resources - Lembaga Tabung Haji - Flood ERP, Amiosh Resources - Flood Risk Assessment and Management Plan - Prelim, Conceptual Design and Final Report etc.

* Has appeared for 10 consecutive series in “Good Morning Malaysia RTM TV1’ Corporate Talk Segment discussing on ISO 9000/14000 in various industries. For ICT, his inputs garnered from his expertise have successfully led to development of work-process e-enabling systems in the environments of intranet, portal and interactive web design especially for the construction and manufacturing. Some of the end products have won various competitions of innovativeness, quality, continual-improvements and construction industry award at national level. He has also in advisory capacity – involved in development and moderation of websites, portals and e-profiles for mainly corporate and private sectors, public figures etc.

Risk Based Thinking ISO 9001:2015

(The answers provided are not to be deemed as solutions but basic guidelines, please contact me for further details of consultancy and training)

Q : Do I issue NCR for Risk Identification/Assessment? (i.e. HIRARC)

A : Risk Identification/Asessment and even HIRARC itself is an assessment NOT an audit/inspection. Please do not confuse the two. When we talk about risk, the word "proactive" must always come into the picture. Risk Based Thinking in the new ISO 9001:2015 is previously known as "Preventive Action" but spoken in a wider sense.

If you are using HIRARC, then there are "marks" to denote severity and likelihood of the risk being identified. You can note suggestion or instruction for improvement based on your findings and discuss in your Management Review.

Q : I am a newbie in Risk Management, where to start on Risk Based Thinking during upgrading from the old version?

A: ISO 9001:2015 do not make it "a must" to have a full risk management. Unless it's already part of your core business process (especially planning), e.g. using HIRARC, then that's different. Look at your core business process and identify/ brainstorm the possible risk associated with every process where applicable. Using the Risk Register would be a good idea.

The reason why "Risk Based Thinking" is introduced into ISO 9001:2015 is because to reduce non-conformance and customer complaints, to justify clearly (substantiated with evidence) the Department/Unit Objectives, KPI/KRA, Balance Scorecard etc. (not simply pick up a figure from 'the sky')

Note :



Wednesday, January 20, 2010


Oleh Nik Zafri Abdul Majid - Januari, 2010

Seluruh dunia kini sedang memberikan perhatian yang serius kepada isu emisi karbon. Secara rambang hampir seluruh premis di dunia menyumbang kepada 50% penggunaan tenaga - ini termasuklah Malaysia. Isu emisi karbon dijangka akan mencetuskan pula fokus kepada kod dan piawaian tenaga - ini bermakna jika kita tidak mempunyai kod/piawaian atau ada kod piawaian tetapi tidak mencukupi, maka usaha untuk menaikkan taraf kod/piawaian yang sedia ada atau mewujudkan kod/piawaian yang lebih komprehensif perlu diadakan.

Mewujudkan atau menaiktaraf kod/piawaian adalah selaras dengan cadangan YB Dato' Seri Ong Ka Ting, Menteri Sumber Asli dan Alam Sekitar dalam Mesyuarat ke 3, Penggal 2, Parlimen 12 yang meminta satu pelan induk perlu digariskan oleh Kerajaan Malaysia untuk memastikan paras pengeluaran karbon di Malaysia benar-benar tidak menaik dan dapat dikawal sehingga ianya tidak lebih daripada paras tahun 2005 menjelang satu tempoh masa daripada sekarang.

Setakat artikel ini ditulis, saya mendapati satu standard (pada asalnya diterbitkan pada tahun 2004) dikenali sebagai 90.1 iaitu piawaian ASHRAE memberikan satu panduan untuk mencapai 30% penjimatan tenaga (draf standard ini dijangka terbit pada bila-bila masa dalam tahun 2010. Selain itu, standard seperti LEEDS (Green Building) and EMS ISO 14000 juga boleh dijadikan panduan kepada kawalan emisi karbon menerusi penjimatan tenaga.

Standard ini begitu penting pada Malaysia sebagai langkah awal mengawal pembaziran tenaga di samping emisi karbon. Jabatan Alam Sekitar, Jabatan Keselamatan dan Kesihatan Pekerjaan, Suruhanjaya Tenaga dsb. juga boleh bekerjasama dalam mewujudkan standard yang dimaksudkan.

Antara perkara-perkara yang boleh diambilkira ialah :

a) Keperluan penggunaan peralatan penyejuk (cooling/refrigeration) dan pemanas (heater/heating equipments) dalam semua jenis industri termasuk rumah kediaman yang mungkin berbeza mengikut cuaca/iklim negara berkenaan. Justifikasi cadangan saya ini ialah menghala kepada kesan ekonomi penggunaan peralatan berkenaan serta cara-cara penjimatan boleh dilakukan ke atas peralatan contohnya mengadakan alat penjimat tenaga secara 'built-in' kepada peralatan yang dimaksudkan.

b) Perkara-perkara yang kompleks seperti syarat-syarat untuk mendapat Sijil Layak Menduduki sesebuah bangunan juga perlu diambilkira - contohnya memberikan kelulusan kepada mereka yang mengutamakan penjimatan tenaga dan penjagaan alam sekitar atau konsep 'bangunan hijau' mengikut standard yang berkaitan.

c) Latihan, siri-siri ceramah dsb. bagi memastikan kefahaman atau mencetuskan kesedaran masyarakat atau kakitangan betapa pentingnya tahap emisi karbon dan penjimatan tenaga kepada mereka dalam bentuk wang ringgit.

Saya berharap agar standard/piawaian tenaga yang bakal dikeluarkan akan mengketengahkan syarat-syarat yang agak ketat supaya ianya dipatuhi demi trend semasa pasaran global dan suasana ekonomi yang sedang mengalami perubahan dalam konteks pembekalan tenaga.

Carbon Emission/Standards
Malaysia need to come out with Master Plan and Codes of Practice on Carbon Emission/Energy Savings
Agree but all parties must cooperate with the Government
Disagree - our country is not at the critical level yet

Info sent.

Powered by IP Address Locator